Thermostats and Power Relays Reviews
I'm glad I went with WarmlyYours over Home Depot
I purchased a radiant floor heating system from your company in November. I wanted to reach out to let you know how impressed I was with Pedro Banuelos. My wife and I are real estate investors and this is our 3rd home. It's a duplex that we've been renovating for 18 months so we've dealt with a lot of vendors. I've also served on two HOA boards so have had my fair share of interactions with vendors from those experiences as well. Pedro's customer service stood out from every company we've dealt with. From the moment I engaged with him he was professional, listened, and was extremely knowledgeable about the product line. I was also impressed by his demeanor. He was by no means pushy and truly came across as wanting to be helpful. I definitely appreciate that being in software sales myself, it's not an easy line to walk and he did a great job. At any rate, I just wanted to drop you a line and let you know how impressed I was and I'm glad I went with WY over Home Depot; and truthfully it was all b/c of Pedro! Thanks and happy holidays!
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quality ,performance and advise are excellent
installed by a handy client with no issues and after 2 months of use the product is proving to be efficient and effective.
Item Reviewed:Very Professional
Couldn’t tell it was refurbished! Works great was easy to install watched your video on line. Was delivered fast installed it a couple weeks after I got it.
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Mary is the best
I’ve been working with Mary for a number of years. She’s been nothing but helpful patient and caring. As for the product I’ve never had a problem installed many thousands of square feet and will continue using it in the future.
Item Reviewed:Thermostat
Great, product, amazing service!!
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Great system
The system works as expected and was a lot easier to install under tile than was thought.
Item Reviewed:The unit works well and was easy to install.
The unit works well and was easy to install.
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Our bathroom is now WARM!
We took the bathroom down to the studs and subfloor and installed WarmlyYours floor coils plus two ceiling panels, plus fresh paint and floor quartz slabs. We are now sandwiched between two layers of warmth, which we really appreciate now that winter is here.
Item Reviewed:Great Customer Service
I worked directly with WarmlyYours service department to order and upgrade my replacement! Saved me 50% or more from what I would have paid a the big box store and shipped the next day! Installation video was very helpful in allowing me to do the install myself!
Item Reviewed:Thermostat Replacement
Thermostat was 12 years old, replaced it at an awesome discount! Very helpful and courteous custom service.
Item Reviewed:Happy customer
Been a happy customer since 2006. Have had to replace thermostats, but no other issues.
Item Reviewed:Happy Customer
Been a happy customer since 2006.
Item Reviewed:My 2006 warmly yours in floor heat is back online!
My original Thermostat from 2006 suffered a short circuit internally and quit suddenly. I was grateful to find WarmlyYours still able to provide a new updated Thermostat for me. I love the new touch screen, with wifi and remote control. A very nice upgrade! Thanks WarmlyYours! Yours Warmly, Tim G.
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TempZone™ Floor Heating Cable
We installed heating cables in a kitchen, dining room, and hallway spanning around 1000 square feet. We didn't have complete layout information from your client, but you managed to complete the installation successfully with an additional roll of heating cable. It's great to hear that Jenn, the service representative, provided excellent technical support and offered a competitive price for the project. Well done!
Item Reviewed:Excellent support with planning, purchasing and technical help throughout the project.
I called to get information and spoke to Jennifer. After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.
Item Reviewed:Excellent product with lots of detailed support
I installed a WarmlyYours floor during a bathroom remodel. It has absolutely ruined every other floor in my house. As soon as I step out of the comfort of my WarmlyYours heated floor in my bathroom, I am left with cold feet and overwhelming sense that I need to get heated floors for every square inch of my house. It is beyond me how I have gone so long without a heated floor. In all seriousness, this was a great product with even better support. The ordering process was simple and I really appreciated having a custom plan for my project. Looking forward to buying again and warming up the rest of my floors.
Item Reviewed:GREAT!
I don't normally write reviews but will in this case since all my experience with WarmlyYours, both product and Customer Service has been terrifc.
Item Reviewed:After 2 previous orders through Amazon Both orders were shipp
After 2 previous orders through Amazon Both orders were shipped the wrong size I had to call WarmlyYours directly to get the correct size shipped to me.
Item Reviewed:Excellence
The service i received was spot-on. It was a technical follow-up from an installation from a few years prior that involved an array of multiple heat matts. With their help, we troubleshot and resolved our thermostat controller issue.
Item Reviewed:Excellent customer service and technical support. Easy to ins
Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!
Item Reviewed:Simple replacement thermostat
I was never good at programming our original thermostat, so when it stopped working, I decided to go with a simple on or off type thermostat. Very happy with it.
Item Reviewed:Simple thermostat that works great.
I was never good at programming our original thermostat, so when it stopped working, I decided to go with a simple on or off thermostat. I works fine and customer service for the order and installation was terrific.
Item Reviewed:Warmly staff was very helpful in selecting the correct items
Warmly staff was very helpful in selecting the correct items to purchase for my project. The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks
Item Reviewed:Customer Service
Excellent. I called a number of times to get technical directions ( verbal and written) as to determining if my under heat wiring or wall thermostat had failed. Your staff was really helpful as I had no experience and didn't want to hire an electrician to trouble shoot and make the repair. The follow up on my issues was also much appreciated. Exceptional customer service!
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