Thermostats and Power Relays Reviews
Excellent support with planning, purchasing and technical help throughout the project.
I called to get information and spoke to Jennifer. After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.
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Excellent product with lots of detailed support
I installed a WarmlyYours floor during a bathroom remodel. It has absolutely ruined every other floor in my house. As soon as I step out of the comfort of my WarmlyYours heated floor in my bathroom, I am left with cold feet and overwhelming sense that I need to get heated floors for every square inch of my house. It is beyond me how I have gone so long without a heated floor. In all seriousness, this was a great product with even better support. The ordering process was simple and I really appreciated having a custom plan for my project. Looking forward to buying again and warming up the rest of my floors.
Item Reviewed:GREAT!
I don't normally write reviews but will in this case since all my experience with WarmlyYours, both product and Customer Service has been terrifc.
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After 2 previous orders through Amazon Both orders were shipp
After 2 previous orders through Amazon Both orders were shipped the wrong size I had to call WarmlyYours directly to get the correct size shipped to me.
Item Reviewed:Excellence
The service i received was spot-on. It was a technical follow-up from an installation from a few years prior that involved an array of multiple heat matts. With their help, we troubleshot and resolved our thermostat controller issue.
Item Reviewed:Excellent customer service and technical support. Easy to ins
Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!
Item Reviewed:Simple replacement thermostat
I was never good at programming our original thermostat, so when it stopped working, I decided to go with a simple on or off type thermostat. Very happy with it.
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Simple thermostat that works great.
I was never good at programming our original thermostat, so when it stopped working, I decided to go with a simple on or off thermostat. I works fine and customer service for the order and installation was terrific.
Item Reviewed:Warmly staff was very helpful in selecting the correct items
Warmly staff was very helpful in selecting the correct items to purchase for my project. The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks
Item Reviewed:Customer Service
Excellent. I called a number of times to get technical directions ( verbal and written) as to determining if my under heat wiring or wall thermostat had failed. Your staff was really helpful as I had no experience and didn't want to hire an electrician to trouble shoot and make the repair. The follow up on my issues was also much appreciated. Exceptional customer service!
Item Reviewed:My discussion with your phone representative allowed me to se
My discussion with your phone representative allowed me to select thermostat I wanted. It was very good and easy. The website made it easy to make my purchase. I received my purchase promptly.
Item Reviewed:Heated floor
I ordered the wifi enabled thermostat. It works great. Nice to be able to control the floor remotely
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Warmly yours floors are the best!
I installed a WarmlyYours floor in my bathroom many years ago and it was one of the best investments I have ever made.
Item Reviewed:Great experience and great product
Our new bathroom floor is warm and comfortable. The installation went smoothly and the instructions were spot on.
Item Reviewed:Best product
Been using WarmlyYours for many years Great service and support would never change
Item Reviewed:Easy Peasy!
I was able to make an educated guess about which product to choose from just the website, the WarmlyYours team was able to dial it in and turn around recommended layout drawings in just a week, pick up comments in a few days. Jessica S. followed up regularly with me and was able to get everything to the GC as soon as they needed it. A great process so far.
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Amazing service and product
We are so pleased with our WarmlyYours heated floor. The service we received from the company was amazing. We so appreciated the help with placing our order. We had a small issue with our thermostat and WarmlyYours replaced the thermostat immediately no questions asked, they were supportive and quick to ensure we had everything we needed to have this amazing heated floor. I recommend WarmlyYours, a company that provides excellent customer service and an excellent product.
Item Reviewed:Great product, great service and great customer support
Great product, great service and great customer support
Item Reviewed:Much improved thermostat!
Our WarmlyYours original thermostat in our master bath stopped working after 14 years so we replaced it last month with a new one that is so much easier to program. Thank you for the updated version!
Item Reviewed:Awesome customer service
It is great when you have a company that will stand behind their products. They will take time to make sure that you are 100% happy with your purchase
Item Reviewed:Simple, Reliable, and Easy to Use
We purchased a refurbished unit to control the underfloor heat in our bathroom. The product arrived promptly, was easy to install, and has been working flawlessly for months.
Item Reviewed:Gets the job done but not well made
The thermostat works but feels cheap... bottom piece of plastic broke off during installation just by loosening the screw to open the face plate.
Item Reviewed:Helpful service
As always, service from WarmlyYours was terrific. The product, however, is not that great. It actually broke during installation, the plastic piece on the bottom broke when loosening the screw. I was able to install it without this piece as I didn't want to bother replacing and reinstalling but it feels pretty cheap. Surprising as former models of the thermostat were very well made.
Item Reviewed:Happy Wife
We purchased our bathroom tile floor heating pad over 23 years ago. It was worked perfect for the entire time. One day I noticed the floor was not warm, needless to say the wife's toes getting cold is not good for anyone....lol Working with WarmlyYours, Jeff helped me determine that it was the thermostat that was not working. After 23 years they still considered us a loyal customer and gave us a 50% discount toward a new thermostat. Jeff also sent me all the documents needed to install the new thermostat. Working with WarmlyYours was a GREAT experience!!! Her toes are happy again......
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