Thermostats and Power Relays Reviews
Easy to order, and so much support
I had never installed a heated floor before, but the huge amount of information and videos available made me confident to try it in a 340 s.f. area. I installed the system embedded in self-leveling concrete. After laying the loose-lay vinyl planks over it, the rooms look and feel wonderful. If you take the time to read and follow the instructions, it will be a rewarding experience.
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Prompt service on a great product.
Order was handled quickly, was correct, and a minor issue was quickly acted on. Other than a funky screw, all went well. The on line video was excellent.
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We love our heated floor. We needed a new thermostat, and e
We love our heated floor. We needed a new thermostat, and everyone at WarmlyYours was very helpful. Although we got it installed, it was a little more complicated than before.
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Sent an email to Customer service for a recommendation to rep
Sent an email to Customer service for a recommendation to replace a thermostat for my in floor heat. They responded very quickly with the new model that would work with my system this was installed 15 plus years ago. They even gave me a discount for being a returning customer.
Item Reviewed:Repeat customer
Easy install and great customer service. Products are very nice an dmy customers lkve them
Item Reviewed:Easier to use and works better than old model.
Easier to use and works better than old model.
Item Reviewed:New thermostat works great. Thanks for all your help.
New thermostat works great. Thanks for all your help.
Item Reviewed:My "go to" floor heat supplier
I really liked the ease, durability and agility of the decoupling mat and wire installation.
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Warm Floor
Troy from WarmlyYours was a pleasure to work with! Additional product arrived with the warm floor for a client, and he was happy to take part of the shipment back, no questions asked. Troy responded quickly and kept me informed for all steps of the order and return process.
Item Reviewed:Always great experience!
Very professional assistance in sales department as well as the Technical Support.
Item Reviewed:Quality Radiant Heating
I've reach out to this company from a google search. Shortly after speaking with a representative, we were directed right to a product of choice. The quickly show some guide of which helped us understand the installation.
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Replacement T'stat
The replacement was received quickly (thanks!) and continues to work perfectly.
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works great.
Once i got the unit installed correctly, it works great. I did have issues however. I had to return the first unit as I could not get the front face plate off. The return process was prompt and professional, and the new unit came quicker than expected. Once I got the replacement, it did take me a couple tries to wire it correctly, but once I did get it installed we are very happy. Watch the installation videos!!! If you follow the instructions, you will have no problems.
Item Reviewed:Customer Service Experience was Excellent!
Working with WarmlyYours was a pleasure. I wish every business had their care and expertise. I love their products. It makes me want to renovate another bathroom just so I can work with them again.
Item Reviewed:Perfect Replacement Part
Customer service was so helpful in assisting me to select the right replacement part.
Item Reviewed:Other than finding the right breaker to turn off,
Other than finding the right breaker to turn off, installation was easy.
Item Reviewed:Great service support
I ordered a replacement thermostat and it arrived damaged. I called sales staff back and they sent me a new one next day! I installed the new one in 30 minutes and it works great. Outstanding knowledgeable staff and great service.
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Quick fulfillment / Easy Install
From the beginning of the project, replacing 2 older floor heating thermostats, the assistance from order placement, fulfillment and installation - it was excellent. Great product and service.
Item Reviewed:Excellent customer service
Everyone I dealt with at WarmlyYours had excellent customer service skills.
Item Reviewed:Replacement
I replaced my thermostat and it works much better. I hope these thermostats last longer. I am not sure what is their life. Thanks for the help.
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Another successful installation!
Once again we have made another customer happy with and grateful for a WarmlyYours heated floor!
Item Reviewed:Welcome addition to our bathroom
Very nice system that warms the floor and has features for time-of-day heat settings. Very happy.
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I'm glad I went with WarmlyYours over Home Depot
I purchased a radiant floor heating system from your company in November. I wanted to reach out to let you know how impressed I was with Pedro Banuelos. My wife and I are real estate investors and this is our 3rd home. It's a duplex that we've been renovating for 18 months so we've dealt with a lot of vendors. I've also served on two HOA boards so have had my fair share of interactions with vendors from those experiences as well. Pedro's customer service stood out from every company we've dealt with. From the moment I engaged with him he was professional, listened, and was extremely knowledgeable about the product line. I was also impressed by his demeanor. He was by no means pushy and truly came across as wanting to be helpful. I definitely appreciate that being in software sales myself, it's not an easy line to walk and he did a great job. At any rate, I just wanted to drop you a line and let you know how impressed I was and I'm glad I went with WY over Home Depot; and truthfully it was all b/c of Pedro! Thanks and happy holidays!
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