Upon realizing my floors were no longer warm and considering the prospect of tearing all my floors up or selling my house, I was able to call the Customer support line at 8am and Was connected with Anatoliy Isayenko. He walked me through how we troubleshoot the matter when the floors no longer heat up. He kept me cool in an anxious situation. Once the troubleshooting was completed, he was able to coordinate an email to purchase a new thermostat. Buying a new device was absolutely a bummer given that the one that was installed was only about 5 yrs old, but buying the thermostat rather than rip up my floors was satisfactory. In a couple of days, the New thermostat arrived and I was able to install. The floors work perfectly as they should and I am very pleased with the outcome.
Item Reviewed:My contractor was happy with the ease of the installation. We have just started using them with the colder weather, feels great but our mistake is to put under vinyl floors even though they are good for heated floors. The heating sensation is far from the one from under ceramic. Takes nothing away from this product.
Item Reviewed:Love our heated floors!
Item Reviewed:I’ve purchased multiple times and every time was a great experience.
Item Reviewed:Easy to install, works great. Nice coming down to a warm floor on those cold mornings to let the dogs out.
Item Reviewed:This is the second time we’ve purchased WarmlyYours system for a bathroom reno. As with our first experience, the service was outstanding and the product is performing beautifully.
Item Reviewed:I have been using this product for about 8 years good service fast response and delivery
Item Reviewed:The floor and shower bench system were easy to install and worked flawlessly.
Item Reviewed:The process was smooth and fast. Even though it was standard shipping, the items were delivered to the site in 3 days.
Item Reviewed:We love the heated floor! This one was just installed and we were only able to use a few mornings before it became warm. We are looking forward to using this again in the fall.
Item Reviewed:My client is very pleased with the results of this product. The contractor even referred another of his clients to see me for a quote.
Item Reviewed:I purchased this unit because it did not require programming. It functions to merely turn on/off. I don't use the radiant floor heater that often. It performs as expected.
Item Reviewed:I replaced my programmable thermostat with with unit that is merely on/off. Where I live, the radiant floor heater is not used that often. It performs as expected.
Item Reviewed:We bought and installed a heated floor system for our main bath, installation was easy with great instructions, our thermostat stopped working about 14 months later, customer support was great, they quickly sent a replacement, all is working great again!
Item Reviewed:We have WarmlyYours in our guesthouse and are very happy. We anticipate installation in 4 to 6 weeks.
Item Reviewed:First time my bathroom floor heat has worked since I moved in 16 years ago!
Item Reviewed:Everything about my transaction with WarmlyYours was a unique surprise. No other company I have EVER dealt with recognizes and appreciates the value of good customer service. It is difficult to exceed my expectations when it comes to a purchase transaction; hey did it with excellence.
Item Reviewed:Great product and support!
Item Reviewed:I’m a residential contractor and have installed several WarmlyYours floor heat systems. Great Sevice, Great customer service and all my customers have loved the systems I have installed
Item Reviewed:My Flexzone heat mat was easy to install and awesome customer support.
Item Reviewed:I am very satisfied with your services and help if it needed.
Item Reviewed:I had your support line and worked great to set up my new thermastat. It is simple and works great.
Item Reviewed:The product worked as advertised.
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