Thermostats and Power Relays Reviews
Replacement thermostat
I called in to technical support and I found them very fast, efficient and friendly. The replacement was at my door in a couple days. Pleasantly surprise! Thanks WarmlyYours!
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Thank you to WarmlyYours for providing us with a replacement
Thank you to WarmlyYours for providing us with a replacement thermostat quickly, and for your great customer service for both technology and delivery.
Item Reviewed:Satisfied customer
Rarely do you have a product last 13 years with out a problem amd then contact the same manufacturer amd receive hassle free customer care. Thanks for the discount on a replacement, this goes along way with me and will continue to provide excellent service. I’ll be back for my next purchase!
Item Reviewed:Fast, friendly service to help you if you need it.
I have two floor thermostats installed -- and has a question with one and a product defect issue with the other. In both cases, the phone as answered right away by someone fully knowledgeable about the product. With the defective one, they rushed out a replacement right away, not expecting us to ship the defective one back first. They also provided a UPS return label for the defective one. Fast, friendly, knowledgeable service I rate with five stars.
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All companies should strive for this level of Customer Service
Simply put and right to the point - the experience of working with WY was 1st class. From helping me identify my heated floor issue, to ording the correct replacment part, and holding my virtual hand when i had an install issue - the WY team was patient, polite, friendly, helpful and just overall 1st class - well done and Thank You
Item Reviewed:Quick shipping and great customer service
We are very happy with our replacement thermostat and the service that the company provided.
Item Reviewed:Master Bath heated floor
We are very happy with our WarmlyYours heated floor. The WarmlyYours Staff was very easy to work with and helpful! The installation was fairly easy and it works beautifully! Love it!!! We have a heated floor on our main level of the house from another company. It was very expensive, and parts have stopped working. Our new WarmlyYours floor was installed by my husband and works great so far!!! Highly recommend.
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It was not easy to program as we want the heat during the nig
It was not easy to program as we want the heat during the night, not day. The staff tired but said they were unfamiliar with this model. Finally got it done, I think.
Thanks for your review. The thermostats do have some limitations in that the programming cannot cross over from the PM of one day and into the morning of the next day, because they are 2 separate days. If a program is meant to run from 10pm till 6am the following morning, 4 events will have to be used. The first 2 events would be programmed to ON at 12AM and off at 6AM, and the second event to be programmed ON at 10PM, and OFF at 11:45PM. I hope this clarifies how to achieve an overnight schedule.
Nice product and helpful people
It's a nice option to be able to install heat under a floating floor in a basement and it was a very easy install. Troy was very helpful and knowledgeable and he answered all my questions before my purchase to ensure it was installed correctly with the proper materials.
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Great addition to our floor heater
Accessing our floor heater settings via an iPhone is nice, but not necessarily needed. However, having access to the kWh usage is invaluable. Just making a small change in temperature and heating time intervals has significantly reduced our electrical usage for heating our floors. Once you've experienced heated tile flooring it's hard to go back to cold floors.
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Great customer service
We ordered a replacement thermostat that actually got lost in the US mail. We contacted WarmlyYours about non-receipt and they immediately sent a replacement via a ground shipper. It has been installed and works great.
Item Reviewed:Heated Hardwood Floor
I remodeled one bedroom, lower level. Installed hardwood floor and installed heating system from WarmlyYours . It works well, feels good when walking on a warm floor. It holds about 77 F. Good product .
Item Reviewed:Heated floor thermostat
Customer Service, sales and technical staff very helpful. Fast easy ordering and quick delivery!
Item Reviewed:Works great. You were helpful to confirm that the thermostat
Works great. You were helpful to confirm that the thermostat would work as a replacement when I ordered it.
Item Reviewed:replacement thermostat
new thermostat work great
Item Reviewed:As promised
Upon my call to WarmlyYours I was promptly helped and a recommendation was made to cure my dead thermostat. An order was placed. It was received when expected. Installation was easy. It turned on right away and my floors were warm again. Great experience.
Item Reviewed:in the middle of Renovation
All that we purchased look great but we have not installed it yet
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Excellent Customer Service
I Researched every electric floor heating product available. I am an Electrical Contractor so I understand when someone is trying to BS me when it comes to electrical application. so after talking with many of the competitive floor heat manufacturers and suppliers I found myself over whelmed and Frustrated. I had sales people lying to me to sell their product. When I talked with WarmlyYours they answered the call and addressed every question I had and when they didn't know the answer they conferenced in some one who could answer it. No delay no Back and forth and no BS. They designed my system (800 Sq Ft with 5 zones ) within a couple days, I placed the order and had my product within a week. Now my system is installed works perfectly and am very pleased with my choice. WarmlyYours is by far the best electric Floor heating company by far. They have superior Customer Service from the very first contact asking about their product, Choosing the correct application, designing the system, ordering, and timely shipping, Installation Support 24/7 (I called on a Sunday afternoon and talked with an installation tech)all the way to the finish line when they asked me how did my project turn out. I am very Impressed With WarmlyYours and will refer them to anyone. Thanks again Dave Andersen
Item Reviewed:Still loving it. I recommend it to friends who are remodeling
Still loving it. I recommend it to friends who are remodeling.
Item Reviewed:Temp controller
Recently installed and found the function to be as expected. Will be purchasing another soon
Item Reviewed:Great prodcut and customer service
Excellent product and very good customer service, including personal calls after delivery of the product to insure everything is in order.
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Excellent Customer Service and Tech Support
Everyone I spoke with was very helpful, especially as they helped me select the right thermostat for my needs, and how they walked me thru the installation process.
Item Reviewed:A Warmly Winner
Have been dealing with this company for over ten years and they have never disappointed. Their customer service is superb. They are always available, do what they say they are going to do and do when they say they will and at a competitive price. Other supplies may be just as good but why take a chance when you know this one will meet or exceed your needs and expectations.
Item Reviewed:Excellent Product and Service
When our thermostat failed (out of warranty), I reached out to WarmlyYours. They immediately sent out a new thermostat at a significant price reduction. They were knowledgeable, courteous, and reliable. The online videos were excellent and we easily installed the new thermostat. I was amazed at how quickly we were able to get our floors heating again.
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