Thermostats and Power Relays Reviews
Great customer service.
I had technical questions and was able to call in, speak to someone who knew the system and get the answer to have my self install the system. Would use WarmlyYours again!
Thank you for the 5-star review George. We pride ourselves on our people and their knowledge of radiant heating so this means a lot to this business owner! Julia Billen
All of our concerns for the repairs are gone!
The new thermostat works well and all of our concerns for the repairs are gone! Thank you for the patience and great technical support from your team! It’s finally over! :)
I'm happy to hear our "tech heroes" solved your problem. Enjoy your warm floors and I look forward to working with you on your next radiant heating project. Julia Billen (Owner)
Warm toes
This is a fabulous company to work with! We had to revise plans due to my error, and they did so without any complaints. The mat was easily installed, the directions easily understood. We all love the warm tiles this cold winter!!
There is so much I love about this review Jennifer thank you! We tell everyone, have a plan and we know that plans change so it's our pleasure to help you and/or your installer to get the perfect installation. I'm also happy to hear that your toes are warm and cozy. - Julia Billen (Owner)
Pleased With the Quality and Reliability
We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.
Item Reviewed:
Great replacement for my 15 yr old unit. New one is touch screen
Great replacement for my 15 yr old unit. New one is touch screen and much easier to program.
Oh wow! I'm so happy to hear our floor heating thermostat lasted so long! We've been in business now for a little over 20 years so you've been with us from almost the beginning! Thank you for your business. - Julia Billen (Owner)
Should be a good unit, new to me yet
liked everything about it other than internal calibration was needed to get it to program. Scott was very helpful, easy fix. I do think that a note should be included with a warning that if it will not program (ground fault error) to call tech services. It would have saved the client money in having to have an electrician return to fix a very simple thing. I suggest that you inform Julia about that.
Great feedback and I did relay to Scott your kind words. We will be adding a note to our shipping packaging providing our contact information so the end user can contact us directly, if they are having any trouble during the thermostat setup process. Your feedback makes us stronger - keep it coming!
Great touchscreen
Easy to use. Works a described.
Thank you for the 5-star rating on our touch screen floor heating thermostat! We appreciate the stellar rating and that it's ease of use played a role in the rating. - Julia B. (Owner)
Brown & Son Solutions-Thermostat. Non Programmable, Class A GFCI, w/Floor Sensor UTN4-4999 Ntrust
Thank you very much for your thermostat. As electrical contractors we at Brown & Son Solutions appreciate good working efficient devices. We would love to be apart of any proprietary training your company offers. Thank you.
Thank you for the 5-star rating! I'll have my training manager reach out to you to schedule training on all our radiant heating products. Welcome to the WarmlyYour Radiant family. - Julia B (Owner)
Works Perfectly!
This thermostat works perfectly and is exactly what I needed. Customer support is fantastic and the reason I didn't even look at another source. They deserve the business because they go the extra mile!
Item Reviewed:Great Customer Service
This Thermostat provide great information on usage, and options from setting floor temperature to our schedule. No more waiting for the floor to warm up!
Item Reviewed:love the heated floor!
Easy to use, easy to hook up!
Item Reviewed:EXCELLENT
Was as easy as possible. Well serviced
Item Reviewed:New controller
After 15+ years my first controller bit the dust. I contacted WYs and was very happy to get their help. They were A+ in service and I even got a reduced price on my new unit. Highly really recommended
Item Reviewed:New Version Thermostat Easier
The new version thermostat is a lot easier to program than the old one, but I would have rated it 5 stars but can't get a Manuel for the new one.
Thank you for the kind review Arnold. The user guide comes in the box with your control. Here’s a user guide: https://www.warmlyyours.com/en-US/publications/OJ-TOUCH-UDG4-4999-USER-GUIDE-A.pdf and here’s a user manual - https://www.warmlyyours.com/en-US/publications/OJ-NSPIRE-TOUCH-INTERACTIVE-USER-MANUAL-A.pdf . I hope that helps! - Julia
Super Friendly Service
Tried a floor heater thermostat from China and couldn’t make it work. Called WarmlyYours and they were super helpful and nice. They even gave me a discount because I was replacing an older WarmlyYours unit.
Thank you for the great review Brain. I'm happy we could help you and glad to see that our team here at WarmlyYours was helpful. I also hope you like the design of our new Touch-screen thermostat and that is gives you many years of good service. - Julia B. (Owner)
Marvelous Upgrade!
Thank you WarmlyYours for your assistance in ordering and installing this newer thermostat. Excellence in customer service throughout the process!
Thank you Julia! I'm so happy you love our new floor heating thermostat! It's a great design. I'm also pass along your kudos to our customer service team. - Julia B (Owner)
Great Product and Great Service
Old controller died after several years of faithful service. Great diagnosis by WarmlyYours Technical folks. Offered us several options and + and - for each. Order processed that day. Setup was easy although distributor code wasn't obvious and recommend the sales people specifically mention it at time of sale. Once found, install done, and warm floors are BACK. Thanks, Doug Serpa
Item Reviewed:Excellent Product
WarmlyYours and it's products will make your project go smoother with top quality results. With their excellent warranty, service after the sale is never a concern.
Item Reviewed:Outstanding Customer Service
I recently had occasion to contact WarmlyYours regarding a damaged thermostat that was still under warranty. At every stage of resolving this issue I was extremely impressed with the quality of customer service I received. Each person I spoke with, and there were a few, impressed me with their knowledge, communication skills and helpfulness. The returns process was absolutely first rate; I was given clear options as to how to handle the exchange and was very pleased with how quickly my new thermostat arrived. I could not ask for any improvement in how the entire experience was handled. Top marks to WarmlyYours!
Item Reviewed:Did not install yet but looks good
Did not install yet but looks good.
Item Reviewed:Great service
While we are still in the completion stage of our build and have not yet hooked up the thermostats, we are very pleased with the product, service and support from WarmlyYours. Troy was great during the selling stage; the installation instructions are clear and accurate; the flex mat was easy to install under floor tiles. We are looking forward activating the 3 bathroom floor heating systems. If the product works as well as anticipated we will be happy indeed. PS move in day is planned for end of November so systems should be operational soon. Thanks
I appreciate the positive review Mike! I'll also pass your kind words along to Troy. I hope your move-in was a success and that your floor heating is working well and that you are a happy WarmlyYours customer!! - Julia (Owner)
Info show on the thermostat is clear.
Works well and not to complex to program.
Item Reviewed:Pleased
Troy and the team at WarmlyYours made the selection, ordering and installation easy!
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