Installation and Repair Parts Reviews
Easy
My installer liked the concept and looks forward to working with this in the future. So easy to install!
Item Reviewed:
Great Company!
I got and installed a heated floor myself and followed all the steps in the installation but the papers never said to test the sensor which was bad and now under layers of thin set, mortar and tile. When I got the errors I called this company for help. Their tech walked me through many steps and we figured out the problem. He recommended a replacement sensor and how to install it. We replaced the sensor and now the floor works great!!!! Thank you WarmlyYours
Thank you for your review. I'm glad we were able to get your problem sorted and that your is floor up and running. Here is a link to the install manual for your reference.
Just the right item...Great Company
I got and installed a heated floor myself and followed all the steps in the installation but the papers never said to test the sensor which was bad and now under layers of thin set, mortar and tile. When I got the errors I called this company for help. Their tech walked me through many steps and we figured out the problem. He recommended a replacement sensor and how to install it. We replaced the sensor and now the floor works great!!!! Thank you WarmlyYours
Item Reviewed:Excellent Service
The product speaks for its self and the service is excellent.
Item Reviewed:Great product. Easy to quote, easy to order and arrives quick
Great product. Easy to quote, easy to order and arrives quickly. Staff is always helpful. Most important, our customer loves their new heated floor!
Item Reviewed:Too hot
The designer did not listen to my instructions. I told the salesman that the floor was highly insulated below the subfloor and that the vinyl covering had a temperature limit of 85 degrees. He specified your hottest possible arrangement for the floor size. (Three inch spacing with 3.7 watt wire and very narrow areas at the edge.) It should have had 4 or 5 inch spacing with your cooler 3.0 watt wire. ) I did not catch it until I had it for a while and was very bothered that it was too hot. Eventually I had to send it back and order a much shorter wire.
I'm sorry, we no longer stock the older-style 3 watt cable in a size that is required for your space. We apologize if there was a mixup in our discussions with you. We have historically had very good results with 3.7 watt cable spaced at 3" for enclosed porches. Enclosed porches are usually subjected to high amounts of heat loss, even if the floor is well insulated. It is better to have plenty of BTUs with some to spare than to not have enough. The thermostat that you purchased comes with a floor sensor. With the floor sensor installed in the floor, the thermostat can be set to limit the actual floor temperature to a specific temperature. This "Floor Limit" can be set to any temperature that you desire, or is required by the flooring manufacturer. The floor temperature will not exceed the value you enter, whether the wire is spaced at 3" or 4". We have found that 4" wire spacing works well in a second floor room with a heated room below, but may not have enough output for an enclosed porch. We rarely, if ever, quote 5" spacing because of "striping" of the heat which can result in cold spots in the floor. In the end, we always design a system that we believe will consistently deliver a great result. Thanks for your feedback, we appreciate it.
Amazing service
I was going to use a competitor's product, but every place that 'carried' it I also had to order it. Since the tile guy was coming over on a specific date I needed to make sure everything was in place, & based on experience I couldn't trust Lowe's or HD's site when it said it would come in by a Wednesday of the week needed. I called WarmlyYours, they confirmed that they had all the items in inventory & could ship the same day. I texted the bathroom plans and later that day they got back w/ the design and a quote. I ordered it that Friday afternoon, and was shocked that it showed up at my door the next day-Saturday. Everything went as stated. Very nice when facing delays w/ so many of the other items in our project.
Item Reviewed:Easy to install, easy controls, too!
This product is wonderful. It was easy to install, especially with the line monitor, so that you are always sure you haven't broken a line. The controls are intuitive and easy to operate. I'd put this in another room, for sure!
Item Reviewed:Caring staff
They verified my order before I ordered the products so i got what I needed. Speedy delivery as well
Item Reviewed:Great service
I’ve been trying to find an easy way to warm up my son’s bedroom above garage, when I came across WarmlyYours. The radiant heating system was designed by WarmlyYours and installed underneath our new carpet. The whole process was great. We couldn’t be happier. It looks and works great. Thank you.
Item Reviewed:Great Product & Service
I wanted to remodel my master bath which already had a WarmlyYours heated floor system installed. Since I was replacing the tile flooring, the old system had to be taken up and a new one installed. Mary was great in helping find the previous layout from the original installation and create the updated layout. Mary and everyone else in Tech Support was incredibly helpful and worked with me and my contractor to get the layout right and installed properly. On top of all that, they gave me a great discount as a previous customer upgrading to a newer system.
Item Reviewed:Great service and product
Ordering process was a breeze. Repeated contact from Lynn to answer questions was very helpful. Instructions packed in the product were very thorough. Installation was pretty straight forward. Only (minor) difficulty was getting small wires from the temp sensor into the little screw contacts on the thermostat (could be improved by using solid wires rather than stranded). The programmable thermostat is extremely easy to set up and adjust -- great design.
Item Reviewed:Easy to install. thermostats look great, Happy Customer !
Easy to install. thermostats look great, Happy Customer !
Item Reviewed:Excellent, as always
We just moved into a 1965 Daylight Ranch near Portland, OR, and the walk-out basement is where my daughter has her bedroom. Since it's on a concrete slab, with a concrete wall on one side, the room was always a bit on the chilly side, and just the slightest bit of dampness in the air. We decided to install the WarmlyYours Environ Flex Roll, as we had done in 2008 back in our home in NY. Back then, it was installed under a travertine tile kitchen floor, and it ended up being a major selling point. The system is easy to install, as there is a layout diagram and complete instructions included. The electricians who came to install the new line and breaker for the floor were so impressed, I believe they are planning a similar installation in their homes. My daughter's bedroom is now cozy and there's no slight dampness anymore. When we remodel the kitchen here, we will absolutely install a WarmlyYours floor heating system.
Item Reviewed:Wish we did it 15 years ago
Adding the radiant heat to our bathroom floor was the best improvement we have done in out house in years. It changed our late night winter trips to the bathroom. The floor was always freezing and even stepping out of the shower was a shock to the senses. Now its a pleasure to feel the warmth. The customer support is very helpful and thorough which is rare today. I had a condition where the floor would not go above 83 and I assumed there was a problem with the install. I spoke with a rep for a long while about this problem. An hour later i received a call advising me to check if the thermostat was set to laminate flooring instead of tile. It was. Problem solved. I highly recommend WarmlyYours if you are considering radiant flooring.
Item Reviewed:Love it!
As a homeowner, I installed the product myself and found it to be exactly as it was advertised. The system was easy to install and I had everything I needed to be successful. Now that the bathroom is finished, we wonder how we got along without a warm, welcoming floor.
Item Reviewed:Great product and customer service
The floor heating cable was simple to install and works great. Troy’s customer service was awesome as always and the turnaround time on his floor layout was very prompt. Delivery of the heat cable and thermostat was very fast also, only took a couple days.
Item Reviewed:Great product
Very happy with the product, great service fair prices, I love working with Laurie Very professional and helpful Thank you!
Item Reviewed:Great product great service
We have been working with WarmlyYours for over 20 years and they have provided great products and timely responses. They will service you well.
Item Reviewed:I used WarmlyYours several times and have been impressed
I used WarmlyYours several times and have been totally impressed. They were always on time, the quality of work and materials was the best I have used. The support staff and techs were always available and no question couldn't be answered. The heated floors always worked per their designs with complete enjoyment for all my homeowners. Use them without any questions.
Item Reviewed:Hall Bath Project
I recently purchased a floor heating system and was not surprised one bit. The consistency in quality of WarmlyYours products and customer service is unmatched. I have been purchasing their products and working with Tech support for 14+ years and could not be happier. The best!!!
Item Reviewed:Fantastic Customer Service!
We were replacing a very old heat pad under a high traffic carpet. This was not a large purchase, but the customer service we received from Jenn and the team was great. You would have thought order was 10x! Just got it installed last week under new carpet and back in my office cozy and warm.
Item Reviewed:Easy to install, works well
Your product works as advertised, was easy to install, came with good instructions and available product support. I recommend it to others.
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