Installation and Repair Parts Reviews
Excellent response and thorough detail in the ordering
WarmlyYours is run like a well oiled sewing machine. I’ve never had an issue with any of the product.
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Great product that's easy to work with
We used this product in a couple of our home office pod builds and we extremely happy with the easy of install and effectiveness to heat our spaces.
Item Reviewed:Warm Floors
Great product and easy install. Had a few questions that were answered quickly. I do recommend purchasing an additional floor sensor in case the first one fails.
Item Reviewed:Great product and service.
I love my WarmlyYours floor. They offer excellent customer service. They say “any time” customer service, but they don’t have live people just waiting for your phone call, but in a matter of minutes, they will get back to you with an answer. The online chat was very helpful. Everything was just as described and the mesh heating mat was easy to install. The instructions were clear and the online videos were very helpful. Thank you Kerilyn for a great experience.
Thank you for your review. We have people standing by 24/7 to answer your calls. After-hours calls can take a little longer to answer since we are on our cell phones at home, but we are here to help anytime. - Julia Billen (Owner)
Troy Barton Scores High!
I've been dealing with Troy for about 5 years now and he always has my back. What a pro.
Item Reviewed:Works great
We install this system often via our remodeling company and installation and function has always been on-par with expectations. No failures or faulty systems to date, easy to install and work around all the items in a bathroom. Will continue to purchase this mat system going forward
Item Reviewed:DYI approved
The heating mats were designed well for me to easily layout. I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.
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Toasty feet!
Very impressed with professionalism, customer service, quality of product, costs and ease of install. Saved me thousands doing the work myself.
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Great customer service on small bath floor application
Easy ordering with all my question answered both prior and post install.
Item Reviewed:Great product however I had to purchase the extra floor senso
Great product however I had to purchase the extra floor sensor directly from WarmlyYours and pay the cost of shipping. Although it arrived quickly, I believe that if it is recommended that a back-up temp sensor should be installed, then these components should be available to purchase in the big box stores that sell the thermostats and floor heating systems.
Thank you for your feedback. You can find our back up sensor on homedepot.ca, amazon.ca and overstock.ca and coming soon -lowes.ca
Easy
Fast Delivery. Easy to use - simply roll out, staple down, pour self leveler. Wait for tomorrow. This is a "required" upgrade to any stone tiled floor.
Item Reviewed:Excellent customer service
I worked with Jenn West and she is extremely professional. From start to finish, she makes the whole process simple and easy. The product is great to work with and if you ever have questions, customer support is great as well. Highly recommend.
Item Reviewed:A Model Company!
From using their website, to initial over the phone sales enquires, to shipping times, the product itself, clarity of blueprints and written install instructions, ease of installation, right down to being able to speak with a tech for that added install assistance and peace of mind, THESE GUYS ARE AWESOME!!! This is a model company in how the customer experience should be! Some of the larger corporate giants certainly could take a lesson from WarmlyYours. I typically never engage in giving customer reviews. I simply believe that they should do their job, and I'll do mine. No one sends me a pat on the back and flowers because I have done a good job of paying for goods/services, so don't expect me to send adulations just because you did as you were expected to. HOWEVER, WarmlyYours has so exceeded my expectations, right across the board, that I just absolutely had to respond to them with this review. Many thanks for an overall exceptional shopping and installation experience!
Item Reviewed:New Install
I have been using your product for years with no problems.This time I had a different type of installation with these TC-Strip- PC cable fixing. This is not a very good type of fastener. Does not hold the cable very well and when fastening to the floor it does not hold down well
Item Reviewed:It was great working with Warmly Yours. The delivery was fast
It was great working with WarmlyYours. The delivery was fast, the installation was pretty simple, and it works great. The technical people called me to see if I had any questions or needed any assistance with the install. My customer was very happy.
Item Reviewed:Works like a charm under both porcelain and carpet.
Works like a charm under both porcelain and carpet.
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Awsome product
We are Very happy with your Floor heating system
Item Reviewed:very good communication with my salesman
very good communication with my salesman
Item Reviewed:Always Warmly Yours
We have been using "WarmlyYours" floor warmers for a few years now and these folks know what they are doing. Plans are always spot on and easy instructions are always included as well. Could not think of using anyone else for our floor warmers.
Item Reviewed:The best in the business!
Always Awesome! Fast service , excellent products! Have not used another company for all our radiant floor needs in 15 years. Nor will we! Start to Finish Remodeling and Handyman Inc.
Item Reviewed:Very Comfortable
Winter is staring to settle in here in Central NY and getting ready for work each morning on an 82 degree tile floor is heaven!
Item Reviewed:Simple Luxury
Nice to have a plan for the install from WarmlyYours. So nice to have a warm floor in the morning. Feeling of Luxury. Had my first system for 16 years. Only reason to replace was because we remodeled the floors. All works great.
Item Reviewed:Went Smoothly
warm floor went in on May 1st and went smoothly. The inspection passed--- seems to be working well. Thanks for the follow up.
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