Installation and Repair Parts Reviews

Great customer service

Awesome customer Service. I had plenty of help and guidance throughout the entire process from ordering through installation. I will definitely use these product/service in the future.

Item Reviewed:
Brad H. | Thomasville, GA
February 15, 2021

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Fantastic!

I like everything about the company and their products. I really do mean everything. Ordering was easy, shipping of the products was timely, the products are of high quality, and instructions are thorough and easy to understand. Everything works! The floor is warm and my wife loves it! The Account Manager, Jennifer, is excellent!

Item Reviewed:
James B. | Saluda, NC
February 15, 2021

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Very Happy

I purchased TempZone™ Flex Roll 120V 1.5′ x 70′, 105 sq.ft., 13.2A, TRT120-1.5x70. I installed on top of CeraZorb which was installed on top of concrete slab. The instructions were easy to follow and the installation went very smooth. I would give 5 stars except the tape would not stay stuck into the CeraZorb and I had to use hot glue to keep the roll down. I also purchased the nSpire Touch: Touch Thermostat Programmable, which I love. The touch screen makes it so easy to program.

Item Reviewed:
Gary M. | Hartland, WI
February 15, 2021

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Amazing product and customer service top of the Line. I love this company. very professional

I will definitely be using WarmlyYours in the on the next project The bench warmer only uses 40 watts and gets to 108 degrees, very toasty!

Item Reviewed:
Brother G. | Lafayette, CO
February 15, 2021

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Straight forward install

The design plan and instructions were easy to follow.

Item Reviewed:
Gord A. | Port Severn, ON
February 15, 2021

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very satisfied

very satisfied

Item Reviewed:
Manny | Richmond Hill, ON
February 15, 2021

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I was a little skeptical about putting electric floor heating

I was a little skeptical about putting electric floor heating in, especially when it said that it is not to be the main heating. Everything was so easy, and we had it installed in two days! The electricity went out one evening, and my renters said it got so cold, and that the floor heating really made a difference. WarmlyYours made ordering easy! Everything we needed was there! Glad we did it through WarmlyYours and not trying to figure it out on our own. Thanks so much!

Response from WarmlyYours:

Thank you for your review Robin. Our heating systems can be used as the main heating system for the room or even the entire home as mine is and I live in Illinois :). Happy to see that your renters were able to stay nice and warm.

Item Reviewed:
Robin S. | Tabernash, CO
February 15, 2021

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Great service (as always)

WarmlyYours is an excellent company and always provides the best service. I needed to replace my heated floor after 10 years due to a flood and they were able to find my old order and process the order quickly for me. They also assisted with the insurance company, which was super helpful. I can’t recommend them enough!

Item Reviewed:
Anonymous | Manhattan, NY
February 15, 2021

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Great Service

Folks, I have to say that the customer service was excellent. Flexibility in the design to answering all my questions made me confident that this purchase was the right one. Thank you,

Item Reviewed:
Dan R. | Orleans, ON
February 15, 2021

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Cozy tile!!

Soooo nice to have heated tootsies instead of stepping cold tile - so luxurious, and affordable!

Item Reviewed:
Deborah S. | Niantic, CT
February 15, 2021

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Great support and customer service throughout the purchasing

Great support and customer service throughout the purchasing and installation process! Product was easy to install and works perfectly. Highly recommend!

Item Reviewed:
Bridget L. | Algonquin Highlands, ON
February 15, 2021

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Master Bath heated floor

We are extremely please with our new WarmlyYours heated floor.

Item Reviewed:
Keith B. | Littleton, CO
February 15, 2021

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Master Bath heated floor

We are very happy with our WarmlyYours heated floor. The WarmlyYours Staff was very easy to work with and helpful! The installation was fairly easy and it works beautifully! Love it!!! We have a heated floor on our main level of the house from another company. It was very expensive, and parts have stopped working. Our new WarmlyYours floor was installed by my husband and works great so far!!! Highly recommend.

Item Reviewed:
Keith B. | Littleton, CO
February 15, 2021

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Worth every penny!

So glad i purchased this item, was easy to install and works amazingly well. Only wish i had gome bigger!

Item Reviewed:
Christopher F. | Sudbury, ON
February 15, 2021

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Excellent Customer Service

I Researched every electric floor heating product available. I am an Electrical Contractor so I understand when someone is trying to BS me when it comes to electrical application. so after talking with many of the competitive floor heat manufacturers and suppliers I found myself over whelmed and Frustrated. I had sales people lying to me to sell their product. When I talked with WarmlyYours they answered the call and addressed every question I had and when they didn't know the answer they conferenced in some one who could answer it. No delay no Back and forth and no BS. They designed my system (800 Sq Ft with 5 zones ) within a couple days, I placed the order and had my product within a week. Now my system is installed works perfectly and am very pleased with my choice. WarmlyYours is by far the best electric Floor heating company by far. They have superior Customer Service from the very first contact asking about their product, Choosing the correct application, designing the system, ordering, and timely shipping, Installation Support 24/7 (I called on a Sunday afternoon and talked with an installation tech)all the way to the finish line when they asked me how did my project turn out. I am very Impressed With WarmlyYours and will refer them to anyone. Thanks again Dave Andersen

Item Reviewed:
Andersen E. | Damascus, OR
February 15, 2021

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Excellent Products & Customer Service

I bought both a heated towel rack and heated floor from WarmlyYours. I chose WarmlyYours over the competition because of customer service. After a few question Mary understood my needs and within a few hours I had an estimate along with the recommended heated floor plan based on the floorplan I provided. Received everything I ordered within a few days and the contractor told me both were simple to install. Would absolutely purchase from them again in the future.

Item Reviewed:
Ray C. | Chicago, IL
February 15, 2021

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Great Product

Easy to install, amazing quality and technical support.

Item Reviewed:
Excel L. | Franklin, WI
February 15, 2021

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Easy to install

Very helpful during installation process

Item Reviewed:
Artur I. | Laval, QC
December 16, 2020

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Nice Surprise

The circuit check was a nice surprise to find. It helped with peace of mind install and made sure everything was correct.

Item Reviewed:
Gregory T. | Oshawa, ON
November 19, 2020

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Warmly - Mine

I contacted WarmlyYours after finding the company’s name in the back of a handy-man book. Glad I did. From beginning to end, an absolute pleasure working with the company (especially Pauline Leprozo). Excellent service (and I mean excellent!!), a well constructed and thought out product, informative and visually appealing website, and helpful videos. And they provide custom floor mat lay-out design plans free of-charge - Who does that nowadays?! My WarmlyYours flexible floor-mat now rests embedded in thinset under tile. As a DIYer, I was a little nervous thinking the floor-mat would get nicked by my trowel or crushed by mistakenly walking on the wires during installation. Not the case. The mat is tough so much so that my worries about harming quickly went away. I walked all over the mat before I was done (Note: I highly recommend buying the circuit alarm to detect any problems during the install — just in case). Oh, and I’m a details guy and Warmly covered everything in the installation instructions. Top notch! Compare Warmly to others and you’ll realize these folks have their act together. Going with Warmly proved very reasonable for me $$ and cheaper than going with a Warmly competitor. Worth mentioning as that really reinforced the purchase experience for me. P.S. Get yourself a Warmly t-shirt while you’re at it. Good quality and comfy.

Item Reviewed:
Rob W. | Burlington, VT
October 27, 2019

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Useful Gadget

useful gadget

Item Reviewed:
Gianni Z. | Nyack, NY
October 14, 2019

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Master Bath

Product is so easy to install and coverage was right on!

Item Reviewed:
Padon D. | Port Washington, NY
August 16, 2019

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A wires from the device was loose at the terminal strip and g

A wires from the device was loose at the terminal strip and gave me a false alert scare, but once tightened did the job.

Item Reviewed:
Curt B. | Springfield, NJ
August 16, 2019

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Great installation help

Great help to make sure the installation is good.

Item Reviewed:
Gabor S. | Niagara Falls, ON
July 04, 2019

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