Installation and Repair Parts Reviews

DYI approved

The heating mats were designed well for me to easily layout. I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.

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Bob L. | Laingsburg, MI
March 26, 2021

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Toasty feet!

Very impressed with professionalism, customer service, quality of product, costs and ease of install. Saved me thousands doing the work myself.

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Raymond Z. | Spring Grove, PA
March 17, 2021

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Great customer service on small bath floor application

Easy ordering with all my question answered both prior and post install.

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David C. | Plymouth, MA
March 13, 2021

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Great product however I had to purchase the extra floor senso

Great product however I had to purchase the extra floor sensor directly from WarmlyYours and pay the cost of shipping. Although it arrived quickly, I believe that if it is recommended that a back-up temp sensor should be installed, then these components should be available to purchase in the big box stores that sell the thermostats and floor heating systems.

Response from WarmlyYours:

Thank you for your feedback. You can find our back up sensor on homedepot.ca, amazon.ca and overstock.ca and coming soon -lowes.ca

Item Reviewed:
Anonymous | Toronto, ON
March 05, 2021

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Easy

Fast Delivery. Easy to use - simply roll out, staple down, pour self leveler. Wait for tomorrow. This is a "required" upgrade to any stone tiled floor.

Item Reviewed:
Anonymous | Lee Creek, BC
March 04, 2021

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Excellent customer service

I worked with Jenn West and she is extremely professional. From start to finish, she makes the whole process simple and easy. The product is great to work with and if you ever have questions, customer support is great as well. Highly recommend.

Item Reviewed:
Templeton C. | June Lake, CA
March 03, 2021

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A Model Company!

From using their website, to initial over the phone sales enquires, to shipping times, the product itself, clarity of blueprints and written install instructions, ease of installation, right down to being able to speak with a tech for that added install assistance and peace of mind, THESE GUYS ARE AWESOME!!! This is a model company in how the customer experience should be! Some of the larger corporate giants certainly could take a lesson from WarmlyYours. I typically never engage in giving customer reviews. I simply believe that they should do their job, and I'll do mine. No one sends me a pat on the back and flowers because I have done a good job of paying for goods/services, so don't expect me to send adulations just because you did as you were expected to. HOWEVER, WarmlyYours has so exceeded my expectations, right across the board, that I just absolutely had to respond to them with this review. Many thanks for an overall exceptional shopping and installation experience!

Item Reviewed:
Nathan H. | Simcoe, ON
March 03, 2021

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New Install

I have been using your product for years with no problems.This time I had a different type of installation with these TC-Strip- PC cable fixing. This is not a very good type of fastener. Does not hold the cable very well and when fastening to the floor it does not hold down well

Item Reviewed:
Tom M. | Cold Spring, NY
March 02, 2021

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It was great working with Warmly Yours. The delivery was fast

It was great working with WarmlyYours. The delivery was fast, the installation was pretty simple, and it works great. The technical people called me to see if I had any questions or needed any assistance with the install. My customer was very happy.

Item Reviewed:
Paul S. | Loganville, GA
February 25, 2021

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Works like a charm under both porcelain and carpet.

Works like a charm under both porcelain and carpet.

Item Reviewed:
Dale B. | Wadsworth, OH
February 24, 2021

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Awsome product

We are Very happy with your Floor heating system

Item Reviewed:
Joseph V. | Oakdale, NY
February 24, 2021

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very good communication with my salesman

very good communication with my salesman

Item Reviewed:
Anonymous | New York, NY
February 15, 2021

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Always Warmly Yours

We have been using "WarmlyYours" floor warmers for a few years now and these folks know what they are doing. Plans are always spot on and easy instructions are always included as well. Could not think of using anyone else for our floor warmers.

Item Reviewed:
Paula H. | Fairview, TX
February 15, 2021

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The best in the business!

Always Awesome! Fast service , excellent products! Have not used another company for all our radiant floor needs in 15 years. Nor will we! Start to Finish Remodeling and Handyman Inc.

Item Reviewed:
Mark J. | Huntington, NY
February 15, 2021

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Very Comfortable

Winter is staring to settle in here in Central NY and getting ready for work each morning on an 82 degree tile floor is heaven!

Item Reviewed:
Mark T. | Manlius, NY
February 15, 2021

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Simple Luxury

Nice to have a plan for the install from WarmlyYours. So nice to have a warm floor in the morning. Feeling of Luxury. Had my first system for 16 years. Only reason to replace was because we remodeled the floors. All works great.

Item Reviewed:
Kurt H. | La Mesa, CA
February 15, 2021

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Went Smoothly

warm floor went in on May 1st and went smoothly. The inspection passed--- seems to be working well. Thanks for the follow up.

Item Reviewed:
Jamie A. | St. Louis, MO
February 15, 2021

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Seamless process, Install and Support

As a remodeling contractor, we’ve been using WarmlyYours for years. The sales and specification process is smooth and fast, installation is a snap and it’s reassuring to know that the support team is there should you need it.

Item Reviewed:
Marcus M. | Bridgewater, NJ
February 15, 2021

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Pedro was a great help - design turn around was quick and ver

Pedro was a great help - design turn around was quick and very detailed. Thank you.

Item Reviewed:
Robert A. | Los Gatos, CA
February 15, 2021

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Great product!

Great service and product! Pleasure working with Chad!

Response from WarmlyYours:

Thank you Jeff! I'll let Chad know of your praise - he lives for that stuff as do I. Julia Billen (Owner)

Item Reviewed:
Jeff L. | Hatboro, PA
February 15, 2021

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Mary is extremely knowledgeable

Mary is extremely knowledgeable & helpful with selecting the correct product. Purchase transaction was as smooth as possible.

Item Reviewed:
Carlos A. | West Los Angeles, CA
February 15, 2021

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Second purchase of in-floor heating from WarmlyYours

This is the second purchase of in-floor heating from WarmlyYours we've made over the last four years and we are extremely pleased with the results. We live in a cold climate but like to keep warm. And thanks to this heating system, we do! Customer service has also been outstanding. Thank you!

Item Reviewed:
Anonymous | Gambier Island, BC
February 15, 2021

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Cantrell Construction - California Central Coast Builder

As normal, Pedro and staff we're A+ to work with. I'm very appreciative of their attentive service...

Item Reviewed:
Bob C. | Arroyo Grande, CA
February 15, 2021

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Love your product and service

As a professional I'm buying many times from this company, never disappointed. The product, pricing and customer service is amazing.

Item Reviewed:
Isaac D. | Valley Stream, NY
February 15, 2021

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