Thermostats and Power Relays Reviews
The thermostats that I ordered arrived on time. I got support
The thermostats that I ordered arrived on time. I got support from the support group. Answered my questions and sent me a link to a video on installation. It was an easy DIY project once I watched the video. This was a much needed upgrade to my system.
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Diagnosing the problem was more difficult than resolving it
About every 5 years or so, I have to replace the thermostat. Before ordering a replacement, WarmlyYours responsibly wants to ensure the problem is with the thermostat, not the wiring in the floor. The technician first wanted an Ohm reading so we had to buy an Ohm meter. Then we couldn't understand the instructions on how to take a reading and ended up calling an electrician just to take a reading so we could buy a replacement thermostat. We wound up spending twice the cost of the thermostat when we could have just bought the thermostat and installed it ourselves. That said, I am very happy with my WarmlyYours heating. I just wish it wasn't so complicated to order a thermostat.
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Great!
Simple installation and it works great.
Item Reviewed:Simple to use and install!
Great product and customer service.
Item Reviewed:Easy
Fast Delivery. Easy to use - simply roll out, staple down, pour self leveler. Wait for tomorrow. This is a "required" upgrade to any stone tiled floor.
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Excellent customer service
I worked with Jenn West and she is extremely professional. From start to finish, she makes the whole process simple and easy. The product is great to work with and if you ever have questions, customer support is great as well. Highly recommend.
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A Model Company!
From using their website, to initial over the phone sales enquires, to shipping times, the product itself, clarity of blueprints and written install instructions, ease of installation, right down to being able to speak with a tech for that added install assistance and peace of mind, THESE GUYS ARE AWESOME!!! This is a model company in how the customer experience should be! Some of the larger corporate giants certainly could take a lesson from WarmlyYours. I typically never engage in giving customer reviews. I simply believe that they should do their job, and I'll do mine. No one sends me a pat on the back and flowers because I have done a good job of paying for goods/services, so don't expect me to send adulations just because you did as you were expected to. HOWEVER, WarmlyYours has so exceeded my expectations, right across the board, that I just absolutely had to respond to them with this review. Many thanks for an overall exceptional shopping and installation experience!
Item Reviewed:New Install
I have been using your product for years with no problems.This time I had a different type of installation with these TC-Strip- PC cable fixing. This is not a very good type of fastener. Does not hold the cable very well and when fastening to the floor it does not hold down well
Item Reviewed:Great
Ordering was very simple as I was helped through the process. Product is very easy to navigate and set up. Works great.
Item Reviewed:Received the Replacement Thermostat Quickly
Received the replacement thermostat quickly and got it installed. Same footprint as the one from over 10 years ago. installation went smoothly. Floor has never missed a beat since then.
Item Reviewed:simple and efficient
very simple controls and easy to use. quality product I've been using for years
Item Reviewed:top quality products and service
Been using WarmlyYours products as an electrical contractor in Ontario for many years and have been 100% confident in all of their items being well packed, shipped fast, and high quality. I have never had one trouble or customer complaint.
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I bought a new thermostat for my heated floor system. They he
I bought a new thermostat for my heated floor system. They helped me find the right thermostat and it was on sale.
Item Reviewed:Priceless
I am on my second floor heating system with WarmlyYours as the provider under my contractor's recommendations. Best decision ever both times: Quick & friendly sales, service, and delivery; Nice choice of controllers with attractive displays easy to use. I can't live without my warm floors (really) and WarmlyYours is a great company.
Item Reviewed:It was great working with Warmly Yours. The delivery was fast
It was great working with WarmlyYours. The delivery was fast, the installation was pretty simple, and it works great. The technical people called me to see if I had any questions or needed any assistance with the install. My customer was very happy.
Item Reviewed:Worth the extra money for the WiFi
Worth the extra money for the WiFi
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Great product.
I was hesitant to install a heated floor system, but now that it is in and working I love it. The staff is awesome. Thank you, WarmlyYours.
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Awsome product
We are Very happy with your Floor heating system
Item Reviewed:Excelent, as always!
We've been using WarmlyYours products exclusively for all of our bathroom renovating projects. Superb customer service! Quick and always on-time shipping. Easy accessible tech support. Thank you team "WarmlyYours"!
Item Reviewed:very good communication with my salesman
very good communication with my salesman
Item Reviewed:Always Warmly Yours
We have been using "WarmlyYours" floor warmers for a few years now and these folks know what they are doing. Plans are always spot on and easy instructions are always included as well. Could not think of using anyone else for our floor warmers.
Item Reviewed:The best in the business!
Always Awesome! Fast service , excellent products! Have not used another company for all our radiant floor needs in 15 years. Nor will we! Start to Finish Remodeling and Handyman Inc.
Item Reviewed:Works for us
Love the ease of touch screen. Only time will tell regarding its longevity. Customer service was very professional and efficient even during pandemic.
Item Reviewed:Awesome system
What can I say ? Customer is very happy with their new heat, therefore we're too!!
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