Customer Reviews for nTrust Nonprogrammable Thermostat


111 Reviews
Luxury vinyl tile

Installed under luxury vinyl tile per instructions. With thermostat set at 80 degrees the floor doesn’t feel warm.

Item Reviewed:
Rick S. | Marietta, OH
February 15, 2021

Share this Review
Excellent to Deal With.

Excellent to deal with. Very helpful with installation questions

Item Reviewed:
Anonymous | Lee Center, NY
February 15, 2021

Share this Review
Warm floors

I am enjoying my new warm floors definitely helps during the colder months

Item Reviewed:
Anonymous | Milton, WA
February 15, 2021

Share this Review
Very happy with the warm floors! Easy to install and operate.

Very happy with the warm floors! Easy to install and operate.

Item Reviewed:
Anonymous | Portland, OR
February 15, 2021

Share this Review
Great overall experience!

Amazing sales and service support from beginning to end. We were putting the WarmlyYours electric heat system between a concrete slab and our engineered hardwood. We had lots of questions along the way and Troy was great support throughout. It is now installed and working great!

Item Reviewed:
Irene S. | Victoria, BC
February 15, 2021

Share this Review
Over all good experience

Product was good. Technical advise very good. Over all good experience.

Item Reviewed:
Howard L. | Hackensack, MN
February 15, 2021

Share this Review
So far so good...everything is working well and warm.

So far so good...everything is working well and warm.

Item Reviewed:
Sam P. | Kettering, OH
February 15, 2021

Share this Review
Satisfied customer

Rarely do you have a product last 13 years with out a problem amd then contact the same manufacturer amd receive hassle free customer care. Thanks for the discount on a replacement, this goes along way with me and will continue to provide excellent service. I’ll be back for my next purchase!

Item Reviewed:
Joe R. | Slinger, WI
February 15, 2021

Share this Review
It was not easy to program as we want the heat during the nig

It was not easy to program as we want the heat during the night, not day. The staff tired but said they were unfamiliar with this model. Finally got it done, I think.

Response from WarmlyYours:

Thanks for your review. The thermostats do have some limitations in that the programming cannot cross over from the PM of one day and into the morning of the next day, because they are 2 separate days. If a program is meant to run from 10pm till 6am the following morning, 4 events will have to be used. The first 2 events would be programmed to ON at 12AM and off at 6AM, and the second event to be programmed ON at 10PM, and OFF at 11:45PM. I hope this clarifies how to achieve an overnight schedule.

Item Reviewed:
Dick D. | Harker Heights, TX
February 15, 2021

Share this Review
Nice product and helpful people

It's a nice option to be able to install heat under a floating floor in a basement and it was a very easy install. Troy was very helpful and knowledgeable and he answered all my questions before my purchase to ensure it was installed correctly with the proper materials.

Item Reviewed:
Chris G. | Salem, IL
February 15, 2021

Share this Review
Great customer service

We ordered a replacement thermostat that actually got lost in the US mail. We contacted WarmlyYours about non-receipt and they immediately sent a replacement via a ground shipper. It has been installed and works great.

Item Reviewed:
Anonymous | Adams, TN
February 15, 2021

Share this Review
Heated Hardwood Floor

I remodeled one bedroom, lower level. Installed hardwood floor and installed heating system from WarmlyYours . It works well, feels good when walking on a warm floor. It holds about 77 F. Good product .

Item Reviewed:
Oleg V. | Elk River, MN
February 15, 2021

Share this Review
Works great. You were helpful to confirm that the thermostat

Works great. You were helpful to confirm that the thermostat would work as a replacement when I ordered it.

Item Reviewed:
Richard N. | Vermilion, OH
February 15, 2021

Share this Review
Still loving it. I recommend it to friends who are remodeling

Still loving it. I recommend it to friends who are remodeling.

Item Reviewed:
Marybeth L. | Campbell, CA
February 15, 2021

Share this Review
Temp controller

Recently installed and found the function to be as expected. Will be purchasing another soon

Item Reviewed:
Neil M. | Thayer, MO
February 15, 2021

Share this Review
Excellent Company

Recently had to replace my my floor warmer thermostat. I contacted WarmlyYours to order a new one. My encounter withe the staff was the best I have ever had dealing with a warranty. Replaces my thermostat with a newer model with a discount. Receiver thermostat in a few days with easy installation instructions. Great people to deal with and an excellent company! Jim K

Item Reviewed:
James K. | Austin, TX
February 15, 2021

Share this Review
Mom is so happy

Excellent; install guide, cautions, how to videos. Everything works great! My only suggestion would be to flatten the connection and insulation materials at the heating element/cold lead, as this creates a hump and requires a much thicker bed of thin set under the heated floor. My floor had thickness requirements for a door opening radius and drainage.

Item Reviewed:
Marvin B. | Descanso, CA
February 15, 2021

Share this Review
Works as it should

replaced a faulty controller with this new updated item. works as it should. customer service was quick to respond and helpful

Item Reviewed:
Phillip W. | Chattanooga, TN
February 13, 2021

Share this Review
Seamless process

Original programmable thermostat went bad, replaced with non-programmable. Chat help quickly confirmed change out was easily done. Quick delivery, clear instructions, new thermostat working perfectly.

Item Reviewed:
Mark R. | Grove City, PA
December 19, 2020

Share this Review
Easy to install

Easy to install and to configure

Item Reviewed:
Artur I. | Laval, QC
December 16, 2020

Share this Review
No frills thermostat

We needed a replacement thermostat for our heated bathroom floor but did not want or need a programmable model. This model fit the bill. It is very simple but meets our needs perfectly.

Response from WarmlyYours:

Thank you, Gary, for the positive 5-star review. The nTrust model is well suited for folks that want a floor heating thermostat with limited complexity. I have one in my home too. Enjoy your warm floors. Julia Billen (Owner)

Item Reviewed:
Anonymous | Adams, TN
December 07, 2020

Share this Review
Pleased With the Quality and Reliability

We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.

Item Reviewed:
Morgan L. | Galena, MD
February 07, 2020

Share this Review
Brown & Son Solutions-Thermostat. Non Programmable, Class A GFCI, w/Floor Sensor UTN4-4999 Ntrust

Thank you very much for your thermostat. As electrical contractors we at Brown & Son Solutions appreciate good working efficient devices. We would love to be apart of any proprietary training your company offers. Thank you.

Response from WarmlyYours:

Thank you for the 5-star rating! I'll have my training manager reach out to you to schedule training on all our radiant heating products. Welcome to the WarmlyYour Radiant family. - Julia B (Owner)

Item Reviewed:
Brown L. | Roselle, NJ
January 03, 2020

Share this Review
Easy to wire, easy to program.

Easy to wire, easy to program.

Item Reviewed:
Gabor S. | Niagara Falls, ON
July 04, 2019

Share this Review
Just what I wanted. Item works just fine.

Item works just fine. Installed, set temp and it has held temp at desired setting. Just what I wanted.

Item Reviewed:
Mike B. | Greeneville, TN
February 18, 2019

Share this Review