Customer Reviews for nTrust Nonprogrammable Thermostat
Warmly Yours helped me very much. Also love the product.
WarmlyYours helped me very much. Also love the product.
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Thermostat
It works great and the assistance from on line was excellent. Easy to install.
Item Reviewed:GREAT in every way!!
Better than a 10! The customer service, floor plan layout, and instantly warm floor are all outstanding! Laurie was incredibly helpful, professional and courteous, had the floor plan layout reworked, and was always available. Highly recommend their floor heating product and give their customer service an A++
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Easy to install and excellent tech support
After many discussions with my Canadian Rep Pauline, who was very helpful in helping me find the right product, my heating rolls arrived within the week. My Environ Flex Roll was so easy to intall with all the website videos and the amazing Tech support. I originally thought I could install on a ceramic tile floor and then I read the instructions!! I phoned tech support and they actually answered my question! No COVID waiting and waiting and waiting, no "due to the high call volume...", they answerd the phone after three rings...and they had the answer to my question and it was Saturday!!! I am very impressed and highly reccomend the product and the service that comes with it.
Item Reviewed:Three months after ordering the floor thermostat, our main fl
Three months after ordering the floor thermostat , an older room that we had floor bathroom's thermostat finally died. Since we ordered the same brand, WarmlyYours, it was extremely easy as a non-electrician to follow directions and take one wire at a time off of the old and onto the new. Didn't get zapped. Turned the power on and programmed it. Works like a charm.
Item Reviewed:fault-free design
simple to install and use at a good price
Item Reviewed:WarmlyYours is the recommended flagship for customer service
There are so many companies who do OK for customer service, but WarmlyYours goes above and beyond the traditional found today. Their products are great and customizable, warranty very honourable, shipping has many options for price and speed. Been my "go to" floor heating company for 4+ years
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Great price. Remember to open the box and install the temp se
Great price. Remember to open the box and install the temp sensor while installing the mat
Item Reviewed:Great product, easy to install, just follow the map they give
Great product, easy to install, just follow the map they give you. Also do not forget to Install the temp sensor included with your thermostat.
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Great product and service.
I love my WarmlyYours floor. They offer excellent customer service. They say “any time” customer service, but they don’t have live people just waiting for your phone call, but in a matter of minutes, they will get back to you with an answer. The online chat was very helpful. Everything was just as described and the mesh heating mat was easy to install. The instructions were clear and the online videos were very helpful. Thank you Kerilyn for a great experience.
Thank you for your review. We have people standing by 24/7 to answer your calls. After-hours calls can take a little longer to answer since we are on our cell phones at home, but we are here to help anytime. - Julia Billen (Owner)
Awesome company with great products
I recently replaced a failed floor heating thermostat with the nHance programmable thermostat. Very easy to install and worked great on and after the initial power up. In service, the control is extremely intuitive and easy to use. Love it.
Item Reviewed:Diagnosing the problem was more difficult than resolving it
About every 5 years or so, I have to replace the thermostat. Before ordering a replacement, WarmlyYours responsibly wants to ensure the problem is with the thermostat, not the wiring in the floor. The technician first wanted an Ohm reading so we had to buy an Ohm meter. Then we couldn't understand the instructions on how to take a reading and ended up calling an electrician just to take a reading so we could buy a replacement thermostat. We wound up spending twice the cost of the thermostat when we could have just bought the thermostat and installed it ourselves. That said, I am very happy with my WarmlyYours heating. I just wish it wasn't so complicated to order a thermostat.
Item Reviewed:simple and efficient
very simple controls and easy to use. quality product I've been using for years
Item Reviewed:top quality products and service
Been using WarmlyYours products as an electrical contractor in Ontario for many years and have been 100% confident in all of their items being well packed, shipped fast, and high quality. I have never had one trouble or customer complaint.
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I bought a new thermostat for my heated floor system. They he
I bought a new thermostat for my heated floor system. They helped me find the right thermostat and it was on sale.
Item Reviewed:Priceless
I am on my second floor heating system with WarmlyYours as the provider under my contractor's recommendations. Best decision ever both times: Quick & friendly sales, service, and delivery; Nice choice of controllers with attractive displays easy to use. I can't live without my warm floors (really) and WarmlyYours is a great company.
Item Reviewed:Great product.
I was hesitant to install a heated floor system, but now that it is in and working I love it. The staff is awesome. Thank you, WarmlyYours.
Item Reviewed:Second purchase of in-floor heating from WarmlyYours
This is the second purchase of in-floor heating from WarmlyYours we've made over the last four years and we are extremely pleased with the results. We live in a cold climate but like to keep warm. And thanks to this heating system, we do! Customer service has also been outstanding. Thank you!
Item Reviewed:Love your product and service
As a professional I'm buying many times from this company, never disappointed. The product, pricing and customer service is amazing.
Item Reviewed:Quick Shipping
Decent thermostat, easy installation. Shipment was quick and efficient.
Item Reviewed:Great product
We build custom homes for people, and everything needs to be connected and controllable. Though this is one item that I convince the client to go analog. I tell them to set the floor at the temp they want and forget it. In the winter it runs and in the summer it doesn't. The manual controller has a clean look and does an amazing job of keeping the floor at just the right temp.
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Bath island
The system works well. The ordered 21' was actually only 20'. Furthermore, due to the complex freeform layout the overall length should have been 22", so we had to work with what we had, which iy heats alright. Thanks for your support.
Item Reviewed:Great Product
Thanks Jenn and team. your due diligence in providing the detailed layout was instrumental in providing a great result. Floor is nice and warm.
Item Reviewed:best foot warmer
I installed the heated mats. They are amazing. I live in Breckenridge and use these mats to heat the house with my fireplace. This is the only 2 heat sources and they keep the rooms very hot with radiant heat and the electric bill is much better than the old baseboard heaters we had. I highly recommend this product.
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Great service...quick delivery.
Great service...quick delivery.
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