Customer Reviews for nTrust Nonprogrammable Thermostat
Over the top helpful.
Talked me through the installation and provided smart hints.
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Great product - warmly yours !
I worked with WarmlyYours to address a problem with the heating of my tile floor. The entire process was easy and straight forward. Our outcome was excellent our floor is heating again!
Item Reviewed:Main heat source for small bathroom
I needed an easy heat source for a small bathroom, and chose in-floor heating from WarmlyYours. I have no experience with in floor heat, so I was very happy with the customer service I received, they were quick to answer my questions and I felt very 'looked after' with my purchase. I'm happy with my purchase, and it has been working great!
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Love our heated floors!
Love our heated floors!
Item Reviewed:I’ve purchased multiple times
I’ve purchased multiple times and every time was a great experience.
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simple and straightforward
I purchased this unit because it did not require programming. It functions to merely turn on/off. I don't use the radiant floor heater that often. It performs as expected.
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simple and straightforward
I replaced my programmable thermostat with with unit that is merely on/off. Where I live, the radiant floor heater is not used that often. It performs as expected.
Item Reviewed:A Company That Makes Customer Service a Priority
Everything about my transaction with WarmlyYours was a unique surprise. No other company I have EVER dealt with recognizes and appreciates the value of good customer service. It is difficult to exceed my expectations when it comes to a purchase transaction; hey did it with excellence.
Item Reviewed:Great Product…Great Customer Support…
My Flexzone heat mat was easy to install and awesome customer support.
Item Reviewed:Great experience, great product
I wanted underfloor heating in my kitchen for a long time. However, most systems are too thick and would create issues with adjoining flooring. When I discovered the WarmlyYours system my reservations were resolved. The mat is only 1/8th of an inch thick! Once ordered, I received the product within 24 hours. It installed easily and is working beautifully. My longtime wish has come true.
Item Reviewed:Process smooth, phone call customer service said existing war
Process smooth, phone call customer service said existing WarmlyYours thermostat shot, 15 years old. Oddly, other two working fine ytd. Issue: I do not recall being informed replacement non programmable. One would figure like for like replacement.
Item Reviewed:My "go to" floor heat supplier
I really liked the ease, durability and agility of the decoupling mat and wire installation.
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Replacement T'stat
The replacement was received quickly (thanks!) and continues to work perfectly.
Item Reviewed:Quick fulfillment / Easy Install
From the beginning of the project, replacing 2 older floor heating thermostats, the assistance from order placement, fulfillment and installation - it was excellent. Great product and service.
Item Reviewed:Thermostat
Great, product, amazing service!!
Item Reviewed:After 2 previous orders through Amazon Both orders were shipp
After 2 previous orders through Amazon Both orders were shipped the wrong size I had to call WarmlyYours directly to get the correct size shipped to me.
Item Reviewed:Simple replacement thermostat
I was never good at programming our original thermostat, so when it stopped working, I decided to go with a simple on or off type thermostat. Very happy with it.
Item Reviewed:Simple thermostat that works great.
I was never good at programming our original thermostat, so when it stopped working, I decided to go with a simple on or off thermostat. I works fine and customer service for the order and installation was terrific.
Item Reviewed:Customer Service
Excellent. I called a number of times to get technical directions ( verbal and written) as to determining if my under heat wiring or wall thermostat had failed. Your staff was really helpful as I had no experience and didn't want to hire an electrician to trouble shoot and make the repair. The follow up on my issues was also much appreciated. Exceptional customer service!
Item Reviewed:Amazing service and product
We are so pleased with our WarmlyYours heated floor. The service we received from the company was amazing. We so appreciated the help with placing our order. We had a small issue with our thermostat and WarmlyYours replaced the thermostat immediately no questions asked, they were supportive and quick to ensure we had everything we needed to have this amazing heated floor. I recommend WarmlyYours, a company that provides excellent customer service and an excellent product.
Item Reviewed:Happy Wife
We purchased our bathroom tile floor heating pad over 23 years ago. It was worked perfect for the entire time. One day I noticed the floor was not warm, needless to say the wife's toes getting cold is not good for anyone....lol Working with WarmlyYours, Jeff helped me determine that it was the thermostat that was not working. After 23 years they still considered us a loyal customer and gave us a 50% discount toward a new thermostat. Jeff also sent me all the documents needed to install the new thermostat. Working with WarmlyYours was a GREAT experience!!! Her toes are happy again......
Item Reviewed:You have been most helpful
We have received prompt service and and excellent buys. This particular order has not been installed, but we have bought from you many times and received shipments promptly, and the products were as described and worked well.
Item Reviewed:Very easy to install and use
Very easy to install and use
Item Reviewed:Team was helpful when I had a problem
Team was helpful when I had a problem
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