Customer Reviews for nSpire Touch Programmable Thermostat (Black) with Austrian Crystals - Crystal Infinity
Heated master bath floor
Great experience from designing it to receiving the materials. Installation wasn't all that difficult but some of the directions were a little confusing. Overall the floor is warm and wonderful!!
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Great support
The support from engineering/technical and sales was over and beyond. Great product and look forward to using this winter. I had an excellent licensed electrician and tile person that contributed to my experience. Thank you for promptly answering my questions/concerns.
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fault-free design
simple to install and use at a good price
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WarmlyYours is the recommended flagship for customer service
There are so many companies who do OK for customer service, but WarmlyYours goes above and beyond the traditional found today. Their products are great and customizable, warranty very honourable, shipping has many options for price and speed. Been my "go to" floor heating company for 4+ years
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basement bathroom
keeps basement bathroom floor toasty.
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Great price. Remember to open the box and install the temp se
Great price. Remember to open the box and install the temp sensor while installing the mat
Item Reviewed:Great product, easy to install, just follow the map they give
Great product, easy to install, just follow the map they give you. Also do not forget to Install the temp sensor included with your thermostat.
Item Reviewed:Great company to work with. After a couple of glitches on my
Great company to work with. After a couple of glitches on my part with sending a drawing they could open and one simple drawing change, the product was in my hands in a few short days. Excellent instructions and videos made installation seamless. We now have a warm bathroom floor. Thanks.
Item Reviewed:Good quality and ease of install
This product is of high quality and was a cinch to install. User interface is straightforward and operation couldn't be simpler...particularly with the wealth of control literally at your fingertips.
Item Reviewed:Great experience from start to finish! Prompt, professional & fantastic service.
My experience has been fantastic. Questions answered promptly and thoroughly along the way. Ended up needing to process a return along the way (nothing wrong on WarmlyYours's end, just decided an accessory wasn't needed) and it couldn't have been more painless. Have had a single point of contact throughout which has made the entire experience fantastic. No issues of needing to pull up notes (and hoping they were recorded) from the last time I communicated with someone because it was always the same individual. Wish more companies treated customer service with this approach. As a residential contractor I will very likely be utilizing WarmlyYours for several future projects. They couldn't make the experience any more enjoyable. With regard to the products...very pleased. High quality construction and straightforward documentation made installation a breeze. I don't have any concerns of getting a call-back to the project because of sub-par equipment. I look forward to utilizing more of their products on future projects based on this experience.
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Great company to work with.
Great company to work with. Troy is always very helpful. Highly recommend.
Item Reviewed:Excellent response and thorough detail in the ordering
WarmlyYours is run like a well oiled sewing machine. I’ve never had an issue with any of the product.
Item Reviewed:Great Customer Service
I called with trouble shooting questions as the system was existing to house I purchased. The team helped me trouble shoot the system and recommended a new thermostat. Everything works as it should.
Item Reviewed:Great Customer Service
The team helped trouble shoot my system and suggested a new thermostat. Everything is working as it should.
Item Reviewed:Great service again by WarmlyYours
Great service again by WarmlyYours (and Troy again too). Great product. Easy to work with and install. I will always purchase from WarmlyYours for my clients.
Item Reviewed:Works great. Replaced a unit that died.
Works great. Replaced a unit that died.
Item Reviewed:Great product and service.
I love my WarmlyYours floor. They offer excellent customer service. They say “any time” customer service, but they don’t have live people just waiting for your phone call, but in a matter of minutes, they will get back to you with an answer. The online chat was very helpful. Everything was just as described and the mesh heating mat was easy to install. The instructions were clear and the online videos were very helpful. Thank you Kerilyn for a great experience.
Thank you for your review. We have people standing by 24/7 to answer your calls. After-hours calls can take a little longer to answer since we are on our cell phones at home, but we are here to help anytime. - Julia Billen (Owner)
A little pricey BUT worth it.
You can do a lot with this that they dont show you. It really is well designed and simple to use.
Item Reviewed:Excellent experience and product
Customer service always is exceptional.
Item Reviewed:Troy Barton Scores High!
I've been dealing with Troy for about 5 years now and he always has my back. What a pro.
Item Reviewed:My client loves the have a nice warm kitchen every morning they woke up to get their coffee.
Great customer service
Item Reviewed:Awesome company with great products
I recently replaced a failed floor heating thermostat with the nHance programmable thermostat. Very easy to install and worked great on and after the initial power up. In service, the control is extremely intuitive and easy to use. Love it.
Item Reviewed:Works great
We install this system often via our remodeling company and installation and function has always been on-par with expectations. No failures or faulty systems to date, easy to install and work around all the items in a bathroom. Will continue to purchase this mat system going forward
Item Reviewed:DYI approved
The heating mats were designed well for me to easily layout. I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.
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Excellent Service
The sales team, particularly Lyn was very knowledgeable and helpful. They were able to advise and offered to help install via zoom if necessary. I would highly recommend them!
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