The parts were all sent, and their tech support was outstanding. They are patientand care about there products/
Item Reviewed:This is a quality product and far superior to the crap you can get at the local big box hardware store. It is packaged well, unravels nicely, and does not get tangled. My only complaint was certain lengths I needed were not in stock.
Item Reviewed:I was slow to decide on a company to help me with my metal roof deicing project. I had a budget I needed to stay under. I wanted to do the work myself including the Electrical (my Dad is an electrician retired but would help). I decided on WarmlyYours because they had the best help video's, and staff to help plan and install my project. I didn't think I would get it up and running this year because of my late start. A slow start to winter let me get one leg of a two leg plan done up and running. Now we finally have snow and my one leg works great. This spring laying out the other leg will be easy (and warmer) this spring.
Item Reviewed:After talking with a support person I installed a single run up one valley to the peak and down the other. We’ve only has a couple of snow falls but so far it appears to be doing the job of preventing ice build up. The heat cables are well made and look like they will stand up in a harsh Canadian winter. Finally a system that will work on a steel roof. Friendly and helpful people to deal with. A little pricy but well worth it with the warranty. Satisfied so far.
Item Reviewed:WarmlyYours constant wattage heat tape is far better than the competition. Compared to the Frost King brand sold at Home Depot, and the Heat It brand sold on Amazon, WarmlyYours has a superior packaging. The heat tape always unravels without getting tangled, unlike the competitor brands. Also, the aluminum clips are nicely separated from one another, which makes it easy to grab what's needed.
Item Reviewed:The fact that they are willing to look at pictures and measurements to help figure out how much deicing cable that was needed was great in itself. Cable was high quality and there was plenty of roof connector clips and accessories.
Item Reviewed:The recent winter bomb cycle was the first real test of the de-icing protection. It withstood the actual cold temperature, the added windchill factor and the high winds. It worked and stayed attached through it all.
Item Reviewed:Everything arrived well packaged and well documented. It was easy to connect and put terminators on the self regulating wire and the roof clamps were nicely engineered. I have already used the system several times and everything works great. Unfortunately the adhesives failed completely, even though they were applied with an air temperature of 65 and a roof temperature of 85 to a clean, new roof. I will probably have to use tar to reattach them in the spring.
Item Reviewed:Product works great. WarmlyYours terrific; prepared me with all the necessary information for the installation and back end support if we needed it at the time of installation. I’ll be back.
Item Reviewed:I’ve had issues with ice building up in the gutters for 15 years. I Installed a couple of 100ft heating cables in my main trouble areas and with one decent snowfall in the books, they did the job as advertised.
Item Reviewed:A very nice kit overall. Easy to install (especially if you are a ladder monkey) with clear and concise directions. The kits came with more than enough shingle clips and cable spacers - which was very welcome (and so rare these days). I installed 2 sets – in the gutters, downspouts and on the roof - to solve an ice dam in a shady alcove.
Item Reviewed:I have been a customer with WarmlyYours for about a year now, and i wanted to compliment the amazing products and customer service. Customer Service Representative, Troy, has been so helpful and prompt, it makes ordering a breeze
Item Reviewed:I recently purchased a 100 foot deicing cable. It was easy to install and it kept my eves trough clear. I would recommend this product to anyone.
Item Reviewed:I purchased a Transfer Switch box (12 x 120 volt), a snow sensor, and an ice sensor, and installed them myself as per instructions. I had a couple questions (how to connect two "yellow wires" and where to best position the snow sensor), both answered immediately by a quick phone call. I couldn't be happier.
Item Reviewed:The 5 stars is not for the product but the "Customer Service". I could not use the product purchased, however, the return process was very easy, which I appreciated.
Item Reviewed:The response to correct the issues was great. All is well.
Item Reviewed:Jenn West did an excellent job. Excellent product. Finally a fix after 37 yrs of ice on slate roof and significant water damage.
Robert, thank you for sharing your success story! I'm happy to hear that our roof and gutter deicing product did the trick! Here's to an ice-free winter! - Julia B (Owner)
JENN WEST DOES AN OUTSTANDING JOB FOR HER CUSTOMERS
Item Reviewed:We just installed the Ice Melt last week and the light lit up but we won’t know if it actually will take care of the ice until winter. But as far as I know it was installed properly so we are anticipating it working. Kim
Item Reviewed:Excellent service, from project bidding & planning right through installation. Homeowner is ecstatic with the de-icing system. Thank you
Item Reviewed:The system went together as planned, no issues.
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