Underlayments for Floor Heating Reviews

Great experience

Staff was very helpful and quick to respond to any questions I had. Product was easy to install and cable measurements were precise making work quick and easy. Thermostat and heating system work flawlessly, will definitely be installing more of these!

Item Reviewed:
Greg S. | Haliburton, ON
February 15, 2021

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Great Product

Well made, easy to install! Would recommend this product highly - quality through out

Item Reviewed:
Carl A. | Guelph, ON
February 15, 2021

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Warm Toes

Love when my toes get to the warm tile in the bathroom. Cold mornings are awesome.

Item Reviewed:
Anonymous | Heber City, UT
February 15, 2021

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Great Customer Service/Well Constructed Product

I installed the TempZone Flex Roll 240V 1.5′ x 22′, 33 sq.ft. system in a small bathroom over Cerazorb and under porcelain tile. The whole process went smoothly. In particular, WarmlyYours provided a level of customer service that exceeded all expectations, including prompt response to questions, detailed system layout/design, and easily understood instructions. Now that it is colder weather, we have been using the floor warming system and it performs very well, heating the floor to the set temperature in less than 10 minutes and maintaining that temperature. The system itself is well constructed. We appreciated the backing tape. Only advice I can give installers is to plan on laying a fairly thick mortar under the tile with a sufficient notched trowel to prevent tile uneveness. The Cerazorb was easy to notch to accomodate the thermostat and splices, which are thicker than the heating mat.

Item Reviewed:
David M. | Puyallup, WA
February 15, 2021

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Good service. Very responsive and helpful sales team.. Happy with product

Overall i am satisfied with the product and service. I have installed and it is working . Even Better if: Better guidance in the installation guide on self levelling concrete. This stage in the process gets one or two lines in the guide. Actually it was challenging and fairly expensive. I had about 400 square feet and it required about 22 50 lb sacks of concrete, three men and a day of effort to pour. I hadnt budgeted for this level of effort. The guide instructs that wires be a minimum of three inches apart but given length sent this separation was difficult to achieve and also i counted the separation units used in the cable guide in the instruction video and followed this and this was very tight and difficult to achieve separation on long cable runs

Item Reviewed:
Anonymous | Courtenay, BC
February 15, 2021

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Troy is awesome!

Customer support means everything to my business. No one does it better than Troy

Item Reviewed:
Jjm I. | Oakville, ON
February 15, 2021

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We will be life long customers

We chose this company because of their warranty. We will stay with this company for the service. The product was relatively easy to install under tile flooring. The warm floor makes the master bath feel so inviting and warms the room from the bottom up, it sits along two outside walls with two 4' x 4' windows and used to be so chilly. I will recommend this company and their products to anyone wanting to feel a bit of luxury in their home.

Item Reviewed:
Sandy B. | Meridian, ID
February 15, 2021

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Great overall experience!

Amazing sales and service support from beginning to end. We were putting the WarmlyYours electric heat system between a concrete slab and our engineered hardwood. We had lots of questions along the way and Troy was great support throughout. It is now installed and working great!

Item Reviewed:
Irene S. | Victoria, BC
February 15, 2021

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Warmly Yours provides a good product and the tech support is

WarmlyYours provides a good product and the tech support is always there if needed.

Item Reviewed:
Jay H. | Union, OH
February 15, 2021

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Great Service

Great service, easy to order, quick shipping, great support. Everything worked perfectly and am enjoying our warm floors. Would recommend to anyone.

Item Reviewed:
Kevin S. | North Saanich, BC
February 15, 2021

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Great Product

Easy purchase , easy install Warm floor in the cold morning is golden

Item Reviewed:
Al L. | San Francisco, CA
February 15, 2021

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Love my heated floors

Love my heated floors. I live in the Northern part of the country where winter is cold. Our ceramic floors would be too cold with out them being warm by the wonderful products I get from WarmlyYours floors.

Item Reviewed:
Matthew G. | Westland, MI
February 15, 2021

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Easy to buy and install.

WarmlyYours made a recommendation based on the room dimensions, subfloor and finished flooring. It was spot on. Directions were straight forward. Materials were pretty easy to install. My room is on a slab and was always chilly in the winter. The room is now evenly comfortable.

Item Reviewed:
Jason S. | Cinnaminson, NJ
February 15, 2021

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very satisfied

very satisfied

Item Reviewed:
Manny | Richmond Hill, ON
February 15, 2021

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Great Service

Folks, I have to say that the customer service was excellent. Flexibility in the design to answering all my questions made me confident that this purchase was the right one. Thank you,

Item Reviewed:
Dan R. | Orleans, ON
February 15, 2021

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Worth every penny!

So glad i purchased this item, was easy to install and works amazingly well. Only wish i had gome bigger!

Item Reviewed:
Christopher F. | Sudbury, ON
February 15, 2021

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Excellent Customer Service

I Researched every electric floor heating product available. I am an Electrical Contractor so I understand when someone is trying to BS me when it comes to electrical application. so after talking with many of the competitive floor heat manufacturers and suppliers I found myself over whelmed and Frustrated. I had sales people lying to me to sell their product. When I talked with WarmlyYours they answered the call and addressed every question I had and when they didn't know the answer they conferenced in some one who could answer it. No delay no Back and forth and no BS. They designed my system (800 Sq Ft with 5 zones ) within a couple days, I placed the order and had my product within a week. Now my system is installed works perfectly and am very pleased with my choice. WarmlyYours is by far the best electric Floor heating company by far. They have superior Customer Service from the very first contact asking about their product, Choosing the correct application, designing the system, ordering, and timely shipping, Installation Support 24/7 (I called on a Sunday afternoon and talked with an installation tech)all the way to the finish line when they asked me how did my project turn out. I am very Impressed With WarmlyYours and will refer them to anyone. Thanks again Dave Andersen

Item Reviewed:
Andersen E. | Damascus, OR
February 15, 2021

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Great System

Love the WarmlyYours systems. The anti fracture mat make for a perfect subfloor and easy customizable install of the heating wire coil and sensors. Definitely my first choice when it comes to heated floors!

Item Reviewed:
John P. | Westerly, RI
February 15, 2021

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Excellent Products & Customer Service

I bought both a heated towel rack and heated floor from WarmlyYours. I chose WarmlyYours over the competition because of customer service. After a few question Mary understood my needs and within a few hours I had an estimate along with the recommended heated floor plan based on the floorplan I provided. Received everything I ordered within a few days and the contractor told me both were simple to install. Would absolutely purchase from them again in the future.

Item Reviewed:
Ray C. | Chicago, IL
February 15, 2021

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Membrane

Easy to install

Item Reviewed:
Glen F. | Kingston, ON
December 21, 2020

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The very best customer service and an amazing product!

We could not be more pleased with WarmlyYours incredible customer service. Mary in sales made the purchase go seamlessly, explained everything we needed to know, and was an absolute pleasure to talk with. Ben in Tech Support held our hands every step of the way during the installation process, as this was our first experience with installing heated floors. Their product is top of the line, easy to install, and was highly recommended to us by a luxury custom home builder. We highly recommend WarmlyYours and are ecstatic with the outcome of our nice toasty flooring!

Response from WarmlyYours:

Thank you for your review Scott. I'll let both Mary and Ben know of your high praise. Happy to hear your warm floors are keeping your toes toasty! Julia Billen (Owner)

Item Reviewed:
Scott F. | Belleair Bluffs, FL
March 11, 2020

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Easy to install

I've used the rolls for heated flooring before and they worked fine. But this is the first time I used the matts and wire system. It was amazingly simple and fast to install. Being able to tile over it straight away was a huge time saver. Also, the evenness of the matt makes it so much easier to install the tile.

Item Reviewed:
Mad C. | Guelph, ON
March 02, 2020

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Great customer service so far

Haven’t finished installing the under floor heating system yet but WarmlyYours seems fantastic in follow up and concern.

Response from WarmlyYours:

Thank you Gary! It's all in the name - WarmlyYours! We know that your project is important to your life and we take the job of making sure all goes well - very seriously. Let me know how the install goes. My email is Jbillen@warmlyyours.com

Item Reviewed:
Cork Insulating Underlayment (24″ x 36″ x 6mm)

Gary T. | York, PA
February 16, 2020

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Pleased With the Quality and Reliability

We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.

Item Reviewed:
Morgan L. | Galena, MD
February 07, 2020

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