I love my WarmlyYours floor. They offer excellent customer service. They say “any time” customer service, but they don’t have live people just waiting for your phone call, but in a matter of minutes, they will get back to you with an answer. The online chat was very helpful. Everything was just as described and the mesh heating mat was easy to install. The instructions were clear and the online videos were very helpful. Thank you Kerilyn for a great experience.
Thank you for your review. We have people standing by 24/7 to answer your calls. After-hours calls can take a little longer to answer since we are on our cell phones at home, but we are here to help anytime. - Julia Billen (Owner)
I've been dealing with Troy for about 5 years now and he always has my back. What a pro.
Item Reviewed:The heating mats were designed well for me to easily layout. I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.
Item Reviewed:I worked with Jenn West and she is extremely professional. From start to finish, she makes the whole process simple and easy. The product is great to work with and if you ever have questions, customer support is great as well. Highly recommend.
Item Reviewed:My contractor and I both were thrilled with the ease of installation, light weight and R value. We put it under tile. First glued it to plywood with special product then placed thinnest, then put a NuHeat floor mat over, then more thinnest and tile on top. Next week we will install over cement floor with NuHeat mat and engineered wood on top.
Item Reviewed:We've been using WarmlyYours products exclusively for all of our bathroom renovating projects. Superb customer service! Quick and always on-time shipping. Easy accessible tech support. Thank you team "WarmlyYours"!
Item Reviewed:warm floor went in on May 1st and went smoothly. The inspection passed--- seems to be working well. Thanks for the follow up.
Item Reviewed:Troy was a great contact for getting my order sorted. Easy install. Love the product.
Item Reviewed:As a remodeling contractor, we’ve been using WarmlyYours for years. The sales and specification process is smooth and fast, installation is a snap and it’s reassuring to know that the support team is there should you need it.
Item Reviewed:Mary is extremely knowledgeable & helpful with selecting the correct product. Purchase transaction was as smooth as possible.
Item Reviewed:We love our WarmlyYours radiant heat systems that we have installed in all our bathrooms, kitchen, dining room and foyer! The programmable thermostats and wonderful radiant, warm floors keep our house cozy all winter and save us on our heating bills too!
Item Reviewed:As normal, Pedro and staff we're A+ to work with. I'm very appreciative of their attentive service...
Item Reviewed:At first, I installed heated floors as a luxury to make my home office floating floor more comfortable. Our radiant heating was insufficient for the room, so we added the isolation under our existing floor with the heating elements. This was before knowing anything about COVID-19. With winter coming back, and confinement still active, I can’t express how happy I am to have proceeded. What seemed like a luxury now feels like amazing upgrade that provides me with a comfortable office.
Item Reviewed:Two minor issues: 1 -- The screwdriver that comes with the squealer is flat, the screws are Phillips. 2-- The layout of the cable was off by 20 feet. not a big issue as I was able to cover the entire area after back laying the cable.
Dear Lloyd, Thank you for your review. The screws used in the Circuit Check are a combination phillips and flat head screw. The flat head actually gets a better grip of the screw. Because of the design of the terminal assembly, the flat head screwdriver will not slip off the screw head. That's why the flathead screwdriver is supplied. The cable layout is designed by our design team in Computer-Aided Software, most of the time the discrepancies in cable layout are caused by slightly incorrect measurements provided to us, which subsequently will cause the amount of given cable to be too short/too long for the area.
We installed Flexrolls under a floating cork flooring in a basement on a concrete slab. Working with the company to determine what we needed couldn't have been better and the product was exactly as promised and easy to install with the installation drawings the company provided. We love it.
Item Reviewed:I installed the heated mats. They are amazing. I live in Breckenridge and use these mats to heat the house with my fireplace. This is the only 2 heat sources and they keep the rooms very hot with radiant heat and the electric bill is much better than the old baseboard heaters we had. I highly recommend this product.
Item Reviewed:it still works although i have no control to change the temperature or turn on or off super easy install
Item Reviewed:Great price and service and have purchased other floor heating items from them in the past. Great company for DIY person.
Item Reviewed:The prodeso mat and wire kit is a great value! The instructions are thorough and the product is easy to install, even for beginners. Highly recommend.
Item Reviewed:I installed the WarmlyYours floor system in the summer. We haven't used it up till now but winter is now hitting in Iowa and it is AMAZING! The wife loves it and it adds a fantastic amount of warmth to our master bath. Installation was simple and the instructions were top notch! Would recommend to anyone. The key is in the prep work!
Item Reviewed:Great product. Works well so far. Excellent and patient help in project design - cables were just the right length. Lots of work to install but also fun. Floors are noticeably warmer than the wood floors in adjacent room and the bathroom is heated very well now entirely by the in floor system.
Item Reviewed:Product arrived at residence very timely and complete according to initial order. Tech team was very helpful in laying out floor plan and they have been very responsive to any questions that I had before, during and post installation.
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