Prompt response to my need and quick order turn around.
Item Reviewed:Our new WarmlyYours thermistat looks great and works wonderfully. It is easy to use and the support provided is consistently helpful, friendly, and professional. I highly recommend WarmlyYours for its products and support staff.
Item Reviewed:Customer is super happy with it and the install went flawlessly. Great coverage and no cold spots. With the curb less shower pan the floor is warm everywhere. :)
Item Reviewed:The team at WarmlyYours is amazing. They are responsive, helpful and professional. The engineered plans are very useful as well and the prices reasonable. We would definitely use them for our next heated floor project.
Item Reviewed:We had a ten year old controller that wasn't so easy to program. This one is, and pricing was reduced for previous customers, which we apprecaited
Item Reviewed:Hey Troy, the order refernced was only part of the project. The balance of floor heating was also WarmlyYours but was purchased from a local distributor (City Tile Nanaimo) THis was my 3rd WarmlyYours project and again I'm very satisfied and happy with not only the service provided but the end result. I've attached a couple of pics of the project and thanks again...Drew
Item Reviewed:So in 2003 I installed a mat in our basement bathroom. This included the TH111-P-GFI controller. Recently the controller started acting up. After a few e-mails and tests it was determined that it definitely was the controller. I was totally surprised that after basically 20 years I was offered a new controller at 1/2 price! It arrived very quickly and was easy to hook up. We are back to having a nice warm floor!!
Item Reviewed:Working with the WarmlyYours products and staff could not be easier! Products are perfect for the new construction projects.
Item Reviewed:Had issue with older thermostat. Bought a replacement, customer service was great to work thru that process.
Item Reviewed:Easy to install and works great
Item Reviewed:Easy to use and install.
Item Reviewed:The flooring was super easy to install when we re-tiled our bathroom! Customer service gets a 10/10, and it’s a great value for the cost. Paying a contractor to do it would have easily doubled our expense.
Item Reviewed:in the fall of 2022 i installed a WarmlyYours system in my living room and dining room and they sold the thermostat and powermodule. however I had previously installed a competitors product which did not come with a programmable thermostat. i ordered the same thermostats from WarmlyYours both for function as well as esthetics as it give to same look and funtionality for both the Kitchen floor as well as the Dining Room Living room.
Item Reviewed:I’m not a big account but Kerilyn treats as if I am. IMO she is a huge asset to the company. All my business with them has been exemplary and will always use them for all my projects!
Item Reviewed:The products are top notch!
Item Reviewed:Some of the best customer service that I have experienced in a while. My floor warming system was about 5 years old and quit working this year. I called the company and explained my issue. They first recommended that I perform an ohms test to determine if it was a floor pad issue at thermostat before sending me a replacement. After determining it was the thermostat, they recommended a newer unit and gave me a competitive price on the unit. During the installation process I called the technician to ensue that I was performing the installation correctly, even though it is straight forward. However, upon discussing with the technician, we determined that I had a 120 volt system and my original electrician, wired it 240 volt. It is amazing that the system did not burn out and is probably the reason that the thermostat burned out. I changed my breaker box circuit to 120 volt (actually had an electrician do it) and everything is working perfectly.
Item Reviewed:Great service, easy to install and program
Item Reviewed:Great customer service and support from Jenn. Knowledgeable understanding, and patient.
Item Reviewed:I delivered the heat mat drawings to the warehouse by mistake and your employee at that location went out of his way to help me get my order placed. My order was filled in record time and my customer was thrilled. Thank You!
Item Reviewed:WarmlyYours made it quite an easy purchase a replacement thermostat for our original installment. They practice what they preach. They really do make you feel part of their community. Our floor heating unit had expired after close too ten years of steady use. I was helped through the process in purchasing a compatible unit for replacement. The unit arrived within days and in great condition from the shipper. We had a licensed electrician seamlessly install the new unit. We did have to call into service for a calibration question. Our call was taken and figured out within minutes. The touch pad on the unit allowed us to be up and running quickly. Much easier upgrade use from the new unit. Do yourself a favor and definitely give this company your attention, if you're in need one of the products they offer. Sincerely, a satisfied customer.
Item Reviewed:Customer service was outstanding in helping me find a replacement thermostat for my bathroom. They answered all questions and the delivery was fast. installing the product was easy and the results fantastic! Thank you
Item Reviewed:Both the unit we received and installed, and the customer service are top rate. It was a pleasure dealing with Mary and everyone else at WarmlyYours. The controller works great, and even serves as our new nite lite in the bath. Thank you and keep up the good work.
Item Reviewed:Thank you for the responsive phone and chat consult in choosing a replacement thermostat for my WarmlyYours heated bathroom floor. I'm very happy with the upgrade, and with the experience I had working directly with you.
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