Customer Reviews
Very professional
I needed this product asap.. They were on time and readily available for any questions!
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The product worked as advertised.
The product worked as advertised.
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Issue with your instructions regarding floor temp cable in 2 products
Hello, overall I like your products. I actually purchased other items; electric radiant heat grid, Insulated mats and thermostat. My issue was the instructions in grid installation regarding floor temp cable which didn't work,it showed error on thermostat. Then realizing it required the other floor temp wire included with thermostat. Eventually I was able to find another way.
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Excellent product, quality customer service
From planning, to ordering, to installation, WarmlyYours delivered a quality product backed with superior customer service.
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Great customer service
A replacement thermostat corrected my problem
Item Reviewed:Finally feet are warm again
My old thermostat died and was without one for 6 weeks. It’s amazing what a difference if makes to have warm feet in the bathroom! The new one is much more consumer friendly ( to program). Love it!
Item Reviewed:Easy to use
My contractor had no issues using this this product and thought it was very well made.
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Great product and customer service
My contractor had no issues at all with the floor warming system. I called and spoke with Laurie a few times and she was helpful and polite every time.
Item Reviewed:Great company to deal with!
I am happy with the product! The people are great to work with!
Item Reviewed:Very good
My electrician installed it and is working good.
Item Reviewed:Great experience, great product
I wanted underfloor heating in my kitchen for a long time. However, most systems are too thick and would create issues with adjoining flooring. When I discovered the WarmlyYours system my reservations were resolved. The mat is only 1/8th of an inch thick! Once ordered, I received the product within 24 hours. It installed easily and is working beautifully. My longtime wish has come true.
Item Reviewed:very easy to call and work with
very easy to call and work with
Item Reviewed:Great product and service!
Customer service was very helpful in getting me the right replacement warmer for our bathroom.
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Quick and efficient
Had what I needed in stock, picked-up so no delivery charge. All good.
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Replaced Thermostat
Easy to install and even easier to program.
Item Reviewed:Outstanding technical support team!
It’s a warm pleasure to know there is team of experts always willing to go the extra mile in making sure your equipment stays fully operational when a part fails. I would like to extend my appreciation to the entire WarmlyYours organization in helping troubleshoot and repair my heated flooring issue and resolving it in record time. Thank you all!
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Good product, Easy to install
The Thermalsheets were exactly as described, easy to cut and install on the floor, and really helped keep out the cold.
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Process smooth, phone call customer service said existing war
Process smooth, phone call customer service said existing WarmlyYours thermostat shot, 15 years old. Oddly, other two working fine ytd. Issue: I do not recall being informed replacement non programmable. One would figure like for like replacement.
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Thermostat replacement
WarmlyYours came through very quickly. They were able to order the thermostat right away and have it sent out to me to receive within a week. They were very accommodating and understanding. Great customer service!
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Easy to order, and so much support
I had never installed a heated floor before, but the huge amount of information and videos available made me confident to try it in a 340 s.f. area. I installed the system embedded in self-leveling concrete. After laying the loose-lay vinyl planks over it, the rooms look and feel wonderful. If you take the time to read and follow the instructions, it will be a rewarding experience.
Item Reviewed:The floor mat was easy to install and works great, great litt
The floor mat was easy to install and works great, great little touch to our bathroom remodel
Item Reviewed:Prompt service on a great product.
Order was handled quickly, was correct, and a minor issue was quickly acted on. Other than a funky screw, all went well. The on line video was excellent.
Item Reviewed:We love our heated floor. We needed a new thermostat, and e
We love our heated floor. We needed a new thermostat, and everyone at WarmlyYours was very helpful. Although we got it installed, it was a little more complicated than before.
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