Customer Reviews

Very helpful customer service reps

I am very happy w/WarmlyYours product. Your representatives were courteous and helpful to work with. I placed an order and received the shipment w/i days. It was installed w/o problems. Any questions were answered promptly by tech support!! It is working wonderfully...my family room which was so cold in the past is now warm and comfortable. I couldnt be happier w/this product and would highly recommend it to others.

Item Reviewed:
Environ™ Easy Mat 120V 5′ x 10′, 50 sq.ft. - 4.9A

Sharon W. | Colo, IA
April 02, 2010

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Works just fine.

The timer is working just fine. Goes on and off just as it is supposed to do.

Item Reviewed:
Timer Floor Heating (T1033)

Robert W. | Houston, Texas
April 02, 2010

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We LOVE our heated bathroom floor

We purchased the Tempzone Roll to put under a new travertine floor when we remodeled our bathroom. Unfortunately we hired an incompetent contractor who did such a shoddy job we had to fire her mid-project and remove everything she had installed, including the floor and Tempzone Roll. WarmlyYours graciously sold us a replacement Tempzone Roll at a discounted price. We LOVE our heated bathroom floor so much we are now planning to install a heated floor in our guest bathroom. It is a wonderful luxery on cold days!

Item Reviewed:
Lee S. | TUCSON, AZ
April 02, 2010

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Easy to install, but 45 minutes to heat up the towels

Easy to install with the provided accessories. Good solid construction. Switch needs some improving. I have connected it to a timer, and avoid using the switch. Low energy consumption, but needs at least 45 minutes to warm up your towels.

Response from WarmlyYours:

Results may vary by room type, location, humidity, etc.

Item Reviewed:
Alex M. | Kleinburg, ON
April 02, 2010

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Great warm floors

Product installed easily and works perfectly - Your videos and information were great!

Item Reviewed:
Tom K. | Fall City, WA
April 02, 2010

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Product works great

So far, so good but I would like the ability to have the system go off at at some point then come back to raise to the intended temperature rather than hold for a long period of time.

Item Reviewed:
James C. | Gambrills, MD
April 02, 2010

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Could not be happier with the product and customer support

Could not be happier with the product... it makes a spa bath a true luxury. The floor plan that guided the layout of the mesh in the room was a big help. I used the phone support for a couple of installation questions and they were prompt and professional. We use the programmable thermostat to increase the temp of the floor and bathroom before we get up in the morning and then lower it for the remainder of the day. I have it installed in a large bathroom and it kept the room toasty warm all winter. It is one of the favorite features in my new spa bath.

Item Reviewed:
Stefanie E. | Amarillo, TX
April 02, 2010

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Awesome product. Highly recommend.

Awesome product. Tile floor in bathroom is really nice and toasty in the winter. Programble timer is a great option. Energy costs for heating minimal. Highly recommend this product!

Item Reviewed:
John G. | Elkader, IA
April 02, 2010

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Customer service was great!!!

Customer service was great!!! They were very quick to fix an issue that the retailer of the product had created. The system components arrived quickly and were exactly the correct size and rating. The system was easy to install and works very well; it was a stellar proformer during the coldest winter we have lived through here in southeastern North Carolina. The timer/controller kept the procelain tile floor in the bathroom warm when we frst got up and maintains the feeling until we are ready to got to work. The vacation schedule works great; e tested that out during our ski trip. We plan on buying another system for the bathroom in our propsed addition that should be starting within the next month!

Item Reviewed:
Milt P. | HAMPSTEAD, NC
April 02, 2010

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Worked great

Worked great, helped making sure the installation was going well and not shorts were in the system

Item Reviewed:
Charlie W. | Brooklyn, NY
April 02, 2010

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Floor is warm but need to keep it on 24/7 to heat the room

The unit works but unless I leave it on all the time, which with electric rates would be expensive, the batroom doesn't stay warm. The floor gets warm but I think I should have had a larger roll. Not as energy efficient as I thought. Thanks Charlie Williams

Response from WarmlyYours:

Once the floor is warm, the system will only draw energy a third of the time. In a typical bathroom, 24/7 operation would cost about 56 cents per day (30 sq ft of heated space, 12 cents per kilowatt).

Item Reviewed:
Charlie W. | Brooklyn, NY
April 02, 2010

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Works Great!

Works Great!

Item Reviewed:
Thermostat SmartStat GFCI 15mA & Sen 240V

Al M. | Newtown, PA
April 02, 2010

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Slow warm up time over concrete floor

The first thing that bothered me was once installed, it took a long time (about +12hours) for the floor to start to feel heated. Since it took a long time, I didn't want to turn it off, so I leave it set at 80 degrees all day long to feel some warmth (I would increase it, but it says 82 degrees is the max to set it). Another thing that I wished could be better was the temperature of the floor. We used a self leveler and our subfloor is concrete, so maybe that affected it, but I don't feel the heat strong enough. The thermostat look and settings is really nice and the shipping was fast, so that was good.

Response from WarmlyYours:

Absolutely. We've heard similar customer feedback with cold concrete floors and have decided to start carrying insulation. We now advise all our customers with concrete slabs to add cork insulation.

Item Reviewed:
Audrey K. | West Covina, CA
April 02, 2010

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