Customer Reviews
excellent product
excellent product
Item Reviewed:
Keeps our basement warm
PROS: rolled out easy and setting up was easy. Keeps our basement floor so warm it doesn't even feel like a basement anymore. Very glad we installed this product. CONS: When installing on concrete floor we had to cut a fairly deep channel in the floor to the wall to run up to the thermostat. This was messier than expected and would have rearranged my remodel if I would have realized this.
Item Reviewed:
So glad we decided to add this to our basement
PROS:The floor is kept warm and is very helpful for our basement. I am so glad we decided to add this to our basement project. WarmlyYours was the most cost effective way to put in heated flooring. Fast delivery and excellent customer service. I recommend them to people quite often. CONS:The wiring could be a little thicker for better durability during installation.
Item Reviewed:Good tool but used ohm meter
A good tool, but I relied more on my ohm meter
Item Reviewed:
Reasonably easy to install, help line excellent.
Reasonably easy to install, instructions were good. Help line was excellent, prompt and clear responses to questions. Consideration needs to be made to setting the lead wires into a grooved channel in the sub floor (in my case concrete board) The wire is thicker than the heating wires and affected tile lay. I also did not receive any wiring diagram with my order, this had to be dug up on line. System works fine once operational.
Item Reviewed:Very good product but tech didn't respond
The Temp zone roll was very good and easy to work with. I did have a problem with the control melting and damaging the thermostat. I e-mailed my concerns which a tech responded but never followed up my response. It is disturbing that the tech never got back to me.
So sorry Joe! It must have fallen through the cracks. We do offer 24/7 tech support so you can call us anytime for installation support.
Extremely impressed with your product.
As always extremely impressed with your product.
Item Reviewed:A little unsure
This was the only thing that made me a little unsure if all was well. I did my ohm readings and hooked up the circuit check, but because they seem so flimsy and me being new to the WarmlyYours I had to just trust that all was well. I did disconnect to hear the sound, but somehow it would be nice to have a more robust unit that I could purchase at the beginning of my installation projects (one time)that would put my unease to rest.
Item Reviewed:
Exact... to the inch!
Arrived well package with clear instructions. Exactly as my layout was planned - to the inch. A very good experience
Item Reviewed:Very simple to install. Tech support is awesome.
Very simple to install. Tech support is awesome. I would definitely buy from these guys again. Thanks, Frank
Item Reviewed:Easy installation
I choose the hard wired option and it was fairly easy to install if you are comfortable running wire and installing outlets. Mine was a retrofit, so it was a little challenging getting the wiring there. It also has a timer that can schedule turning on/off. My only criticism would be that it has no back-light and can be difficult to read (at least for me at 45). Looks great, works well. Are there preferred towels to use with this product to retain heat longer?
Item Reviewed:
Circuit check
I use the circuit check, but I also check frequently with a multimeter. My hearing is not that great, so I don't always hear it. A flashing light would be nice.
Item Reviewed:4th heating unit I've installed
This is at least the 4th heating unit I've installed. This one was set under Schluter Ditra. No problems. I do use 14G thhn wire to make a sceed in areas not covered by the heat mat so keeping the thinset level is easier.
Item Reviewed:My customer rave about this system
My customer rave about this system
Item Reviewed:Installation a little more difficult than anticipated
Installation was a little more difficult than anticipated, I thought that the panels would be precut. But the end result was fine, we like the floor and I will purchase another one for our second bathroom later this year.
Item Reviewed:Meets expectations, excellent job at warming towels
The towel warmer has met our expectations and does an excellent job of warming and drying our towels. My only criticism would be that we would have benefited from more practical information with the warmer, such as ideal number of towels, configuration of towels, number of hours of use in a day reasonable with the unit, etc.
Item Reviewed:
A litte hard to figure out but works great
I had a little difficulty using it, but once I figured it out. It was a great tool to make sure my installation was fully functional before I set the tile....Great Product
Item Reviewed:Great product !! Easy to install, operates fantastically !
Great product !! Easy to install, operates fantastically !
Item Reviewed:My customer is so happy
My customer is so happy. A medical problem left her with poor circulation in her legs.She is no longer cold all the time, and is quite comfortable. Thank You
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