Customer Reviews

Quick and easy

This was a replacement for a defective thermostat. Very good service. Quick and easy.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Larry A. | Lawrence, KS
March 05, 2012

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Excellent product. It was easy for me to install. The quality

Excellent product. It was easy for me to install. The quality is top rate. The timer is especially handy and a top notch item. Its nice to have warm dry towels each day.

Item Reviewed:
Towel Warmer Infinity Plug-in

Timothy B. | Paradise Valley, AZ
March 03, 2012

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Make the Thermostats available in different colors

Make the Thermostats available in different colors

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Jeff W. | Arlington Heights, IL
March 02, 2012

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Very comfortable

My Tempzone roll was installed under ceramic tile, and the heat has felt very comfortable. I have not encountered any problems. The heat has made getting ready for work in cold, dark mornings a little more bearable.

Item Reviewed:
Linda A. | Concord, CA
February 26, 2012

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Compared to most of the comparably-styled units available, I

Compared to most of the comparably-styled units available, I found the Infinity to be reasonably priced. We have two of these towel warmers -- one in the guest ensuite and one in the master ensuite. They work well for us and are visually perfect in our very modern home -- clean, uncluttered lines. Lastly, it has been easy to deal with WarmlyYours -- the company is extremely responsive to customer concerns.

Item Reviewed:
Towel Warmer Infinity Plug-in

Molly M. | Apsley, ON
February 14, 2012

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Performed up to all expectations

The synthetic cork Cerazorb product installed easily and provides a great base for the heating mats. \Our installation was over a concrete slab and the Cerazorb allows for quick heating and longer heat retention. It has performed up to all expectations. I would recommend it to anyone installing basement floor heating.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (2′ x 4′) - Pack of 4 Sheets

John O. | Seven Valleys, PA
February 14, 2012

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Nice peace of mind

The circuit check made it very easy to monitor whether the heating element was damaged during installation. Nice peace of mind.

Item Reviewed:
William S. | Los Alamos, NM
February 09, 2012

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Was replacing a unit............fit perfectly and works "warm

Was replacing a unit............fit perfectly and works "warmly"!

Item Reviewed:
Comfort Regulator GFCI Dual Voltage

Rhonda S. | Wilson, NC
February 05, 2012

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Kind of complicated at first...

Kind of complicated at first but has many features that will be very helpful. I just got it installed last weekend. I am tiling the floor this weekend and hopefully the system will work.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Sue S. | Pine Bluffs, WY
February 02, 2012

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Very easy to work with

Very easy to work with

Item Reviewed:
Sue S. | Pine Bluffs, WY
February 02, 2012

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Love the product.

Love the product. I no longer have to worry about whether it's going to snow while we're away from home or having to turn the heating on hours before it is needed if the weather forecast calls for snow overnight! Took a bit of time to fully understand the way in which the system works, but now that I've figured it out - wonderful product!

Item Reviewed:
Debbie R. | Toronto, ON
January 31, 2012

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Courteous service, fast shipping, easy installation

Courteous service, fast shipping, easy installation and works great. A really great product and company to do business with. Thanks!

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Les C. | Lebanon, TN
January 29, 2012

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I have had to replace my thermostat twice

I have had to replace my thermostat twice. The first time before I even used it. The second after a few years. So when my floor failed again and the readings looked good it looked like the thermostat again, so I replaced it again, but this time it did not fix the problem.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Steven B. | Pittsboro, NC
January 15, 2012

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Wouldn't buy this again as a good digital multimeter...

Wouldn't buy this again as a good digital multimeter will accomplish the same thing if you have one. Simply check all resistances with regularity as you proceed with the installation.

Item Reviewed:
David J. | Bayfield, WI
January 13, 2012

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Fine product.

Fine product. Easily installed and easy to program and use.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

David J. | Bayfield, WI
January 13, 2012

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Fantastic product!

Fantastic product! We found the installation instructions to be complete and easily understood. The only addition I would make to the instructions would be to emphasize the importance of gluing or stapling down the web in many locations, especially when using the two step thin set method. We caused ourselves much extra work by being sparse with the glue down, and then having to go back and level for the second coat of thin set.

Item Reviewed:
David J. | Bayfield, WI
January 13, 2012

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Easy to Install

Thermostat was easy to install and works great! Many thanks to Chad Braker for his assistance with this order, and I would recommend WarmlyYours to all of our friends.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Terry W. | Peoria, IL
January 08, 2012

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One word, Awesome.

One word, Awesome. The thermostat for this device could use a back light and is a little overly complicated with buttons and esoteric pictographs. It's not very intuitive and I managed to lose the English instructions (Good thing I know some Spanish). Clearly an off-the-shelf part as opposed to a dedicated device for towel warming. Probably the only weak link in my heated floors/heated towel rack order.

Item Reviewed:
Towel Warmer Infinity Plug-in

James C. | Washington, DC
December 29, 2011

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So far so good

So far so good. A lot of buttons and I didn't notice the wings for the extra buttons at first, but the instructions are pretty clear.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

James C. | Washington, DC
December 29, 2011

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I like it

I like it. Coming in mesh mat form definitely helped this first timer. The MULTIPLE warnings about remembering to install the thermostat also helped. I was a little confused for a while about how to trim the excess 'cold' feeds without damaging the 'hot' feeds, but I figured it out with some study. My floors are quite warm where the leads are placed and there is a definite difference between warm and (purposefully) un-warmed sections of my tile. I probably would have preferred a 120v installation where the cold leads were both routed back to the thermostat within the mesh mat system. It was very troublesome to run the far end 'cold' line back to the thermostat. It requires a lot of hot glue and a lot of holding the wire down (until the glue cools) to keep the wire from springing up through the wet thinset. I was only moderately successful. Also, the routing of the cold return wire kept me from pushing the mat as close as I wanted to the threshold, so I have a tiny section of less than warm tile.

Item Reviewed:
James C. | Washington, DC
December 29, 2011

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We love our Infinity Towel Warmer!

We love our Infinity Towel Warmer. We have the built in option and it looks fabulous. It took a bit to figure out the programmiong instructions (mostly how to turn on the appliance), but once that was behind us, every morning we have toasty towels waiting for us. I love the ability to easily turn off for extended away time. My kids are begging for one in their bathroom.

Item Reviewed:
Towel Warmer Infinity Plug-in

Wanda G. | Burlingame, CA
December 16, 2011

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Seems to work great

seems to work great.

Item Reviewed:
Mark P. | Wellesley, MA
December 14, 2011

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Works Great

Works great. Fantastic. But didn't quite cover the whole floor so we had to leave a few parts of the floor out.

Item Reviewed:
Mark P. | Wellesley, MA
December 14, 2011

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I'm still early in the learning curve

I'm still early in the learning curve and attempting to find the best setting for our schedule and the room. My initial finding that the unit does not have a battery back-up and will require to be reprogramed each and every time there is a power outage is a minus.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Craig G. | Moodus, CT
December 07, 2011

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