Customer Reviews

Easy to install!

Easy to install. Never a problem!

Response from WarmlyYours:

Thank you for reviewing!

Item Reviewed:
Jeff S. | Oklahoma City, OK
February 25, 2014

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Easy install!

Easy install! Wish I had gone with a bigger mat to cover entire floor. Very comfortable.

Response from WarmlyYours:

Thank you for the review!

Item Reviewed:
Grafairic D. | Chicago, IL
February 17, 2014

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Best thing ever for my master bath!

Best thing ever for my master bath! Toasty towels are a real treat this winter, and I am now thinking of purchasing another unit for the down-stairs bath. I have also used the towel warmer for drying delicate clothing items and "fat quarters" of fabric (I am a quilter). I wish that it were about 4" wider, to hold 2 of my largest bath towels.

Response from WarmlyYours:

Thank you for your review! We love when our customers are happy! We'll take your suggestion to the team. Have a great day!

Item Reviewed:
Towel Warmer Infinity Plug-in

Kathryn W. | Wilmington, DE
January 16, 2014

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Overall it's very good

Overall it's very good. I guess few things are perfect. This is such a luxury item that I feel guilty pointing this out but since you're asking, 1) There is a clicking noise when it turns on. 2) there's pockets of coldness here and there on the floor.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Curt C. | Hoffman Estates, IL
January 15, 2014

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Make the sensor that lays on the floor flat .

Make the sensor that lays on the floor flat .

Response from WarmlyYours:

Thank you for your suggestion! We'll talk to our product team about it ASAP!

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Dutch | Grinnell, IA
January 13, 2014

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Logo Tape

As for the placement and install layout everything went very nicely. My only concern was with the white logo tape that holds the heating element to the mesh. When you skim coated the floor after the mat was installed with modified thin set it did not stick to the plastic logo tape. That could be an issue if you were using small floor tiles.

Response from WarmlyYours:

Thomas, Thank you for telling us about that! We'll tell our product team right away.

Item Reviewed:
Thomas S. | Cockeysville, MD
January 04, 2014

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An Awesome Experience

From Diane Peters to technical support it was an awesome experience.They helped me troubleshoot my old automatic one and when I installed the new one, it works like a charm. Thanks for everything!

Response from WarmlyYours:

Thank you for working with us! We're glad we could help! Have a great day!

Item Reviewed:
Thermostat EasyStat™ Non Programmable 120V/240V with GFCI 5mA

Jay M. | Swansea, MA
December 19, 2013

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Exactly what I was looking for.

Pleased with the product and even more with your helpful service. Great doing business with you. I applied the cork on the wall behind my new refrigerator, using it as a sound absorber. I really don't have a before and after comparison, but just enjoy knowing that I made an effort to dampen the sound and found the product easy to cut and affix to the wall. The 1/4 inch thickness was satisfactory. Thanks for guiding me to finding and purchasing the underlayment. It's exactly what I was looking for. By the way, I have the same material on the wall behind my desk, and it makes a great bulletin board. I'm happy to have done business with you.

Response from WarmlyYours:

Thank you for your kind review, Gary! We're happy you found what you needed!

Item Reviewed:
Cork Insulating Underlayment (24″ x 36″ x 6mm)

Gary A. | Gainesville, FL
December 15, 2013

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Very easy to install

Very easy to install - My customers love this product!

Response from WarmlyYours:

Thank you for reviewing!

Item Reviewed:
Colonial C. | Baldwin, NY
December 09, 2013

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Recommend this system over any other system

I am a tile installer in the Milwaukee, Wisconsin area. I have installed several different in-floor heat systems. WarmlyYours is by far the most user-friendly system for both install and operation. The thermostat has a very readable display, sleek design, and very easy operation system. Programming the system is a simple push of a couple buttons and you have a program for the week for your morning or night routine. The floor sensor is also a very easy install mainly due to its low profile. I highly recommend this system over any other system on the market. I did have an issue with one thermostat wire and after a quick couple minute call to a sales representative the problem was resolved without having to order any special parts. The customer service was VERY impressive with the knowledge of every detail of their product and also by far one of the most polite and personable services I have talked to in a long time.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Jeremia J. | Cedarburg, WI
December 03, 2013

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WarmlyYours is hands down the best!

I am a tile installer in the Milwaukee, Wisconsin area and this product is amazing! I have installed several other in-floor heat systems and this is by far the easiest to work with and install. WarmlyYours is the only company that I have found actually gives a floor plan with a diagram showing how to lay out the heat system. Other electric systems simply give you a cord that is a set length and covers an approximate square footage. You as the installer have to install the wire fastening system to the floor yourself, and then guess at how far to space the wire; thus producing a lot of frustration and wasted time at the end when the heat wire needs to be removed and re-installed to make the length work out properly. I can set a 9'x6' area with WarmlyYours in approximately 2 hours. This includes pouring self-leveling mortar over the system. With other systems I can spend almost double that just setting the wire in place. There is no other in-floor heat system that I would rather use! WarmlyYours is hands down the best!

Item Reviewed:
Jeremia J. | Cedarburg, WI
December 03, 2013

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System works great! My biggest complaint is that there is not

System works great! My biggest complaint is that there is not an indicator light on the panel that shows when it is operating. I would feel much better if I knew that the system was not wasting energy due to a faulty temperature/moisture sensor.

Response from WarmlyYours:

Thank you for your review Mike! We're glad the system is working great and we'll take your suggestion to our product team.

Item Reviewed:
Mike B. | Golden, CO
December 02, 2013

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Works perfectly

Overly complex for my needs :) but works perfectly. I only use a couple of buttons... but it's nice to have the extra options. For the price it's worth having the choice later on.

Response from WarmlyYours:

Thank you for your review!

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Brett N. | North Frontenac, ON
November 29, 2013

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Really simple installation

Really simple installation, easy to work with and best of all - will warm toes all winter long.

Response from WarmlyYours:

Thank you for reviewing!

Item Reviewed:
Kim H. | New Paltz, NY
November 25, 2013

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Easy to work with

Installation of product went very smooth. Perfect length of roll and easy to work with.

Response from WarmlyYours:

Thank you for reviewing!

Item Reviewed:
Arnold K. | Joliet, IL
November 22, 2013

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Saved me two hours on installation

I've used the product on many installations and find it to be as easy to install as you could ask for. I especially like the new adhesive tape you've used to stick the wire to the mesh and to stick the mesh to the floor. I estimate it saved me two hours on this installation.

Response from WarmlyYours:

Thank you for reviewing! We're glad the new tape made things easier! Have a great day!

Item Reviewed:
More T. | Westminster, CO
November 09, 2013

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Great product!

I appreciate how easy it is to peel the tape off mesh and move wire around different obstacles in room. Great product! Will use again.

Response from WarmlyYours:

Thank you for reviewing!

Item Reviewed:
Jr T. | Tulsa, OK
October 29, 2013

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I installed these Flex Rolls over a cork base and under bambo

I installed these Flex Rolls over a cork base and under bamboo floors. They are wonderful! The ability to cut/turn the roll (without cutting the heating element/wire) made the install very easy and provided a great deal of flexibility. Ultimately, I was able to cover about 90% of the area of the master bedroom - the master bath had already been done... and this will make the whole winter wake up thing VERY nice. Ordering was easy - WarmlyYours was very helpful in providing product info, assisting with a suggested layout - and shipping was very fast. My only regret is that I didn't do this years ago.

Item Reviewed:
Dennis A. | Highland, MD
October 18, 2013

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Absolutely Incredible

Customer service team with WarmlyYours is absolutely incredible. They provided me with incredible support on this product and continue to do so.

Response from WarmlyYours:

Thank you for the kind review!

Item Reviewed:
Ray | Calgary, AB, AB
October 14, 2013

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Works well

Floor heats uniformly and works well.

Response from WarmlyYours:

Thank you for reviewing!

Item Reviewed:
Jim D. | Fredericton, NB
October 10, 2013

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Great to work with

The rolls are easy to install with the detailed floor plan provided. The Tempzone product is great to work with and has been a very reliable product. It's the only in floor heat mat that we are willing to install. Thank you.

Response from WarmlyYours:

Thank you for your loyalty!

Item Reviewed:
Chris B. | Longport, NJ
October 07, 2013

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Install a breeze

As always, perfect drawings and products make install a breeze. Talked homeowner out of buying HD off the shelf mats and they now know why - customer was impressed. That's why Cedar Valley only installs WarmlyYours Products.

Item Reviewed:
Cedar V. | Flemington, NJ
September 28, 2013

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This towel heater works and looks great.

This towel heater works and looks great. I did have one towel warmer burn out after 1 1/4 years, but WarmlyYours replaced it with no fuss (they even paid return shipping). If permanently mounting, take extra care to measure carefully. There are 4 mounting points, one being the electrical. Use the template and all will be fine if you are careful. I also strongly suggest using at least one wall stud as recommended for strength. Only suggestion would be to increase the distance from the wall to make getting towels down the back easier. We double fold the towels their long dimension and get two large ones on. My wife also uses this rack for drying her finer clothes. 4 rating is only due to the first unit failing. If there was a grade for service, I would give a 5 rating.

Item Reviewed:
Towel Warmer Infinity Plug-in

Curry A. | Centreville, VA
September 04, 2013

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Handled graciously and efficiently

I had originally ordered the 10ft, but exchanged it for the 16ft which WarmlyYours handled graciously and efficiently. I had to change the floor plan back and they accepted the 16ft roll back and sent out another 10ft roll. Clear instructions, with tips in what to watch out for made a DIY installation go through without a hitch.

Response from WarmlyYours:

We're glad we could help! Thanks for reviewing!

Item Reviewed:
Walter | Euclid, OH
August 28, 2013

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