nJoy WiFi LED Touch Programmable Thermostat


Part Number: UWG5-4999-WY
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Common Support Questions (11)

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Publications and Manuals (11)

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Specifications (35)

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Common Support Questions


How do I delete a Zone from my nJoy / UWG5-4999 App?

- Select Settings.

- Select Zone to be deleted.

- Edit the selected zone (pencil icon just beneath the Zone list / icons).

- At bottom of page, select DELETE.

- Confirm Delete.

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How do I factory reset the nJoy / UWG5-4999 thermostat?

- Wake up the nJoy thermostat.

- Depress the outer lower right side multi-function button for 15 seconds.

- Arrow UP to select YEs

- Press the Select Circle to confirm.

The thermostat will then enter the Start-Up Wizard where default configuration settings are selected.

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How do I set up my partners app to use the nJoy / UWG5- thermostat?

After the OJ Microline UWG5 app has been installed on each user's device, utilize the same login credentials to operate the nJoy thermostat(s).

There is no need to set up secondary accounts to operate the nJoy thermostat.

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How do I start bluetooth pairing on nJoy WiFi Thermostat?

Download the nJoy UWG5 app and ensure Bluetooth is enabled on your phone. Open the app, tap "Get Connected," and follow the on-screen instructions to complete the setup.

Note: The thermostat will not appear in your phone’s Bluetooth device list. Use the nJoy UWG5 app to complete the connection.

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How do I turn off the nJoy (UWG5-4999) or nTrust 2.0 (UTN5-4999) thermostats?

To completely power off the thermostat, turn off the circuit breaker controlling the thermostat.

Alternatively, put the thermostat into Standby/Frost Protection mode by pressing the lower right button once. A Standby icon will show for a few seconds before it fades out. The thermostat is now in standby. To exit standby, press the lower right button for a moment.

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What does the Ground Fault Circuit Interrupter (GFCI/GFEP) do that the Circuit Breaker doesn't?

A GFCI/GFEP (Ground Fault Circuit Interrupter / Ground Fault Equipment Protection) works differently than a circuit breaker by specifically detecting a small imbalance in electrical current between the hot and neutral wires, which indicates a potential ground fault (like a person touching a live wire), and instantly shutting off the power to prevent shock, while a circuit breaker only trips when there's a significant overload in current flow on the circuit, like a short circuit or too many appliances plugged in.

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What is the easiest way to set up my nJoy WiFi Thermostat?

It is highly recommended to use a smartphone for the initial thermostat setup. Download the nJoy UWG5 app and ensure Bluetooth is enabled on your phone. Open the app, tap "Get Connected," and follow the on-screen instructions to complete the setup.

Note: The thermostat will not appear in your phone’s Bluetooth device list. Use the nJoy UWG5 app to complete the connection.

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What settings are lost or need to be re-entered after a factory reset on UWG5 nJoy thermostat?

A factory reset will erase all settings, including schedules, temperature preferences, and Wi-Fi or Bluetooth connections. After resetting, you will need to set up the thermostat again, including re-pairing it with your mobile app.

This option allows you to restore the thermostat to factory settings.
PLEASE NOTE: This action cannot be undone, and all of your personal settings will be lost.

Additionally, if your thermostat was paired via Bluetooth with the UWG5 (nJoy) app, follow these steps to remove it from the Bluetooth list:

  1. Open the UWG5 (nJoy) app.
  2. If logged into your online account, tap the Bluetooth icon in the lower-left corner.
  3. Locate the thermostat on the list (e.g., a greyed-out entry like “Bathroom 2”).
  4. Long press on the thermostat name, then select Delete to remove it from the Bluetooth list.

Note: This action does not remove the thermostat from the iOS Bluetooth pairing list due to Apple’s system restrictions. If using an iPhone, you may need to manually remove the thermostat from your device’s Bluetooth settings.

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Why do relays fail?

Relays can fail due to excessive current or voltage. When a relay is exposed to too much current, the contacts can burn out. High voltage can also damage the coil. Other reasons include mechanical wear and tear, dust or dirt buildup, and moisture. These factors can cause the relay to malfunction or stop working entirely. Regular maintenance and using the relay within its specified limits can help prevent failures.

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Why does a GFCI (Ground Fault Circuit Interrupter) fail?

GFCI can fail for various reasons, such as wear and tear, moisture, corrosion, power surges, faulty wiring, or improper installation. Some of these causes can be prevented by regular inspection and maintenance, while others may require professional assistance. It is important to note that GFCI devices (ex. thermostat, breakers, outlets) should be tested regularly as these do wear out over time.

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Will a circuit breaker protect against a power surge?

No, a circuit breaker will NOT protect against a power surge; a circuit breakers primary function is to protect against excessive current flow (overload), while a surge protector is specifically designed to handle voltage spikes, which are what power surges are considered to be.

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Publications and Manuals



Specifications


Controls

App Languages English, French, Spanish

Warranty / Certifications

Approvals cULus listed
FCC ID XPYNINAW106
Hardware Version Identification Number (HVIN) NINA-W156
IC Certification Number 8595A-NINAW106
Ingress Protection (IPxx) Rating IP20
Warranty Limited 3-year warranty and lifetime technical support

Electrical

Battery 5 year battery backup of clock and calendar
Connection 4 wires, double pole
Connection Method Hardwired
Ground Fault Protection GFCI, Class A, 5 mA
Maximum Current 15 A
Maximum Power 1800 W @ 120 V, 3120 W @ 208 V, 3600 W @ 240 V
Supply 120 VAC, 208 VAC, 240 VAC (50/60Hz)

Connectivity

Bluetooth® Version 4.2 (BDR/EDR/BLE)
Security TLS 1.3
Wi-Fi IEEE Standards 802.11 b/g/n
Wi-Fi Radio Frequency Bands 2.4 GHz
WiFi Encryption WPA, WPA2, WPA3
Works with Hey Google or Amazon Alexa

Appearance

Color White Acrylic
Display LED Light Through

Product Dimensions

Depth 1.73″
Installed Depth 0.46″
Length 4.98″
Weight 0.4 lbs
Width 3.09″

Thermostat

Floor Sensor Compatibility 10k ohms, 12k ohms and custom
Includes Floor Sensor 10k ohms, 15′ lead
Maximum Ambient Temperature Setting 77 °F
Maximum Floor Temperature Setting 104 °F
Minimum Ambient Temperature Setting 32 °F
Minimum Floor Temperature Setting 41 °F

Identifiers

SKU UWG5-4999-WY
UPC (GTIN-12) 881308076771

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