Customer Reviews for nSpire Touch Programmable Thermostat (White) with Austrian Crystals - Crystal Infinity
Nice to find good service…
I have had a floor installed for 20 years or so when the thermostat failed. I was connected to a technician, a person, who knew what they were talking about, and had it diagnosed fairly quickly. I did end up buying a refurbished replacement,and it has been working fine.
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Very pleased with service and clarity of instructions
When my heated floor thermostat failed I was concerned about choosing a replacement. The people of WarmlyYours made the decision easy and the insturctions and video made the procedure quick and easy. Will order from them again if needed.
Item Reviewed:Love my Warmly Yours Floor!
My favorite part of the bathroom is the floor. Original thermostat died after 19 years. This new replacement works great! Highly recommend!
Item Reviewed:One of the best companies that I've ever ordered from
Good product, knowledgeable staff to help with user's questions, very courteous and responsive. You have checked all of the important boxes. Good work.
Item Reviewed:excellent customer service. very important
excellent customer service. very important
Item Reviewed:Warmly Yours helped me very much. Also love the product.
WarmlyYours helped me very much. Also love the product.
Item Reviewed:Thermostat
It works great and the assistance from on line was excellent. Easy to install.
Item Reviewed:Jenn West makes ordering so easy!!
Jenn West makes ordering so easy!!
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great experience. Start to finish. Would use this company aga
great experience. Start to finish. Would use this company again.
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Great attentive people
Great attentive people
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Finally got the system installed
After numerous construction delays, we finally got the heating system installed AND connected. It works fantastically well! We installed it in a 480 sq ft 'guesthouse' in southwest Virginia. This past weekend was quite chilly (low was in the low 40's and the floor kept the temperature right at 74 degrees). We LOVE this product. The company is great to work with.
Item Reviewed:Very satisfying experience
The complete drawing supplyed is complete and contained all information needed for the DIY installation that i made. The installation was easy and the material included in the kit fitted very well. This system was replacing another one and by instaling as per the recommandation the new system is more powerfull and heat-up more rapidely than the older one. They follow up after the installation, good service. Very good experience, i look forward to make another installation with this company
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Fantastic Customer Service
Their customer service and technical service availability 24/7 is nothing less than superb. I wasn't so happy that a tech told me to tape their mats in place on the Cerazorb until it was covered with self-leveler (they had a tech review the job with me prior to installation which was a nice service if the tech knows what they are talking about). Do NOT do this as it caused nothing less than a mess during pouring. But, I got the floor in and all works - just wish I could have saved the 3 hours of extra work fixing tape and corners that surfaced through the leveler.
Item Reviewed:I installed two 25' rolls to meet the room requirements as ma
I installed two 25' rolls to meet the room requirements as mapped by W.Y.'s. I did have a problem finding a laminate floor to install over the electric heat mat as there are not many manufacturers that authorize the install. W.Y.'s helped me find a brand. Basement floor warm now, ready for winter.
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Tested and is running perfectly
I installed the warming system yesterday and it laid out exactly as designed, with a few loop modifications. It was tested and is running perfectly. I am installing tiles tomorrow so once in we can turn it on to feel the warmth.
Item Reviewed:Great product
The product was very easy to install. If there is one glitch it is the electrical connection inside the mat. While the mat is only 1/8 inch which I love the connection is double that. I am doing the tiling tomorrow so we see if it has any bearing on the tile install. I will definitely use this product again.
Hi Brian, Thank you for the kind review. To address your concern, while the splice is thicker than the majority of the mat/wire, this thickness difference is typically balanced out by the mortar coverings and should not affect the final floor height level. If you are concerned it may present a height issue, then it is suggested to cut, or chip, a recessed notch in the floor. Please let me know how it goes. Julia Billen (Owner)
Great product Great service
I work with Mary and she is extremely knowledgeable and pleasant to work with. On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.
Item Reviewed:Easy to use
Thermostat is touch control and very easy to use
Item Reviewed:Great product
A very easy install, instructions are thoroughly explained and works great
Item Reviewed:Easy to Install
Perfect fit membrane, easy to follow layout and wire is protected within the membrane.
Item Reviewed:Best customer service and simple to use product!
So happy with my purchase from WarmlyYours. Their customer service was so quick to answer questions and help with anything I needed. I installed the heating cable system under a tile floor in my laundry room and it was so simple! Can’t wait to redo my bathroom and add heated floors there now!
Item Reviewed:Best ever
Best product I have every bought for this type of system.
Item Reviewed:Fantastic product with very ease of use. Would recommend to e
Fantastic product with very ease of use. Would recommend to everyone.
Item Reviewed:Sent very fast!
It took a couple of weeks to get an electrician out to install it correctly, but it took him only 30 minutes. This was a replacement of an old thermostat that died. It works great. One comment- the time and date of the screen in sleep mode are way too tiny to read easily. How can you make the font larger on the screen, like the temperature reading?
Richard, thanks for your review. We love the nSpire Touch model as much as you do for it’s simplicity and the good news are that you can change a screensaver mode to show time and date in a larger font in the center, and temperature in the smaller font at the bottom. Just go into Menu > User Settings > Screen Saver, choose the 2nd option and confirm your choice with a checkmark.
A+ experience
Great product, great service. Will definately purchase from WarmlyYours again.
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