Customer Reviews for nHance Programmable Thermostat
Love our heated floors!
Love our heated floors!
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I’ve purchased multiple times
I’ve purchased multiple times and every time was a great experience.
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Issue with your instructions regarding floor temp cable in 2 products
Hello, overall I like your products. I actually purchased other items; electric radiant heat grid, Insulated mats and thermostat. My issue was the instructions in grid installation regarding floor temp cable which didn't work,it showed error on thermostat. Then realizing it required the other floor temp wire included with thermostat. Eventually I was able to find another way.
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Thermostat replacement
WarmlyYours came through very quickly. They were able to order the thermostat right away and have it sent out to me to receive within a week. They were very accommodating and understanding. Great customer service!
Item Reviewed:Welcome addition to our bathroom
Very nice system that warms the floor and has features for time-of-day heat settings. Very happy.
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The unit works well and was easy to install.
The unit works well and was easy to install.
Item Reviewed:Great products! Love Warmly Yours floors in my home!
Great products! Love WarmlyYours floors in my home!
Item Reviewed:couldn't ask for better
always been 100% confident with floor heating cables and thermostats, adding an extra floor thermocouple is paramount to ensure lifespan. Never had 1 recall or trouble from 10 years of installations. easy to follow installation and programming
Item Reviewed:floor heating, T-stat, towel warmer. pros/cons (Electrical contractor)
always been 100% confident with floor heating cables and thermostats, adding an extra floor thermocouple is paramount to ensure lifespan. Never had 1 recall or trouble from 10 years of installations. only con would be the towel warmer, even though it is high quality and strong, I found the mounting hardware a bit flimsy and unforgiving (not to mention the plastic wall plugs which provide no grip in drywall. Precisely measuring all mounting points, the unit ended up crooked (even though a lazer level was used for mounting positions. Diagonally measuring the mounting points was nearly 3/4" off AND the mounting feet have 0 forgiveness, and will leave marks on the finished paint on the walls. Shame there was not a larger mounting plate. The position of hexhead screws are 3/8 from wall and clumsy to tighten without more markings on finished paint. side note, it gets hot, too hot in my opinion
Dear Electrilight, we appreciate your feedback in regard to the range of our radiant heating products. Regarding the towel warmer, we are working with our supplier to improve how precisely the units are manufactured and strengthen the quality control process.
Good customer service. Only complaint was difficulty programm
Good customer service. Only complaint was difficulty programming the unit. The previous one was also problematic to program
I'm very sorry to hear that your control was difficult to program. We do offer a remote programming service via our tech support department. However, it sounds like you figured it out! Julia Billen (Owner)
Great service
We had a faulty part but with a call to the technical department a new part was arranged. It came and worked perfectly. Thanks for great friendlysuper service.
Item Reviewed:Great service
From the first phone call to the final repair we had the support and friendly patient service that was superior. Thanks for that
Item Reviewed:UDG-4999 nHance thermostat was perfect replacement for my TH115-AF-GA thermostat
My floor had stopped heating and with the troubleshooting documentation provided by WarmlyYours, I was able to determine that my original TH115-AF-GA thermostat had gone bad. The UDG-4999 nHance thermostat was a perfect replacement and our floor is comfy warm again.
Item Reviewed:Excellent service
It was a pleasure dealing with them 1 phone call and they took care of sending me a new thermostat at a discount With in a few days I had the new unit in my hands and installed.
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So happy with my purchase
Simple and complete instructions. DIY easy (even for me). Friendly and helpful (actual) people. And warm bathroom floors! I would and will recommend WarmlyYours to anyone looking for a good value and a positive experience..
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Great stuff. It is my second order. Worked as advertised. Gre
Great stuff. It is my second order. Worked as advertised. Great customer service.
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Replacement Thermostat
Product arrived when promised and was easy to replace. Very happy with the process from ordering to final set up.
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Perfect solution
Happily the new unit you supplied VERY QUICKLY was the exact solution for our problem - a non-functioning heated floor. We are once again enjoying warm tootsies. =)
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Jenn was great help
The lady you recommended for electricians responded quickly, and the electrician was excellent. Thank you.
Item Reviewed:Easy to install, works well
Your product works as advertised, was easy to install, came with good instructions and available product support. I recommend it to others.
Item Reviewed:Good price and received in a few days!
Good price and received in a few days!
Item Reviewed:replaced old unit
It was very easy to replace as my old wall unit died. Dealing with Lyn was simple and she was very helpful. all and all a great experience and if my other in-floor wall unit stops working I know its no problem going forward.
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Easy Web Site to Navigate
I needed a replacement thermostat for my heated floor. I was lucky and found the WarmlyYours web site. I easily found what I needed. They had plenty of installation info making it super simple. The thermostat arrived in a few days.
Item Reviewed:Replace floor heater control unit
Easy to install, works fine
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Very helpful; The person at WarmlyYours spoke directly with
Very helpful; the person at WarmlyYours spoke directly with the electrician which was invaluable.
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