Customer Reviews for nHance Programmable Thermostat
Excellent Thermostat and Help from WarmlyYours
Replaced a 4year-old programmable unit with a simpler non-programmable unit. Installation instructions were easy to follow and diagrams provided were much appreciated. Thermostat works like a charm and is super easy to use and read. A winner! Service by phone and at the Toronto warehouse was top notch A++.
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SERVICE EXCEED EXPECTATIONS
Had to replace a thermostat for flooring (originally installed 6 six yrs ago). Contacted WarmlyYours , reviewed the issue and was determine required new thermostat. As call was made at end of day; new thermostat was shipped the next day and received shortly after. Super Service . Now installed and back up and warming the floors. Thanks, will recommend you to everyone I know.
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great customer service
I recently had to replace the wall unit of my in floor heating, Lyn my customer service rep was extremely helpful in getting me the correct product, shipping was fast and I am once again enjoying a warm bathroom floor in this cold Canadian winter.
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Excellent all around
The thermostat worked perfectly right out of the box! The best part, however, was the customer service. Both the service for me as well as my electrician (the more technical service). My electrician said this was, hands down, THE BEST technical service he has ever experienced for a product. He was blown away. I am amazed how long the initial product worked flawlessly (over 15 yrs) and that the replacement went so smoothly. I will definitely be recommending this product to anyone who will listen, and will use the products again in new areas of my house/property.
Item Reviewed:Thermostat Replacement
I ordered a replacement thermostat for my in floor electric heat and replaced the original which was inoperative and it restored my system operation.
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Warmly yours is really hot stuff
Easy ordering, timely delivery, easy to install. Hopefully lasts another 12+ years.
Item Reviewed:Very good product. Easy installation.
Very good product. Easy installation.
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Nice to find good service…
I have had a floor installed for 20 years or so when the thermostat failed. I was connected to a technician, a person, who knew what they were talking about, and had it diagnosed fairly quickly. I did end up buying a refurbished replacement,and it has been working fine.
Item Reviewed:Love my Warmly Yours Floor!
My favorite part of the bathroom is the floor. Original thermostat died after 19 years. This new replacement works great! Highly recommend!
Item Reviewed:Warmly Yours helped me very much. Also love the product.
WarmlyYours helped me very much. Also love the product.
Item Reviewed:Thermostat
It works great and the assistance from on line was excellent. Easy to install.
Item Reviewed:I installed two 25' rolls to meet the room requirements as ma
I installed two 25' rolls to meet the room requirements as mapped by W.Y.'s. I did have a problem finding a laminate floor to install over the electric heat mat as there are not many manufacturers that authorize the install. W.Y.'s helped me find a brand. Basement floor warm now, ready for winter.
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GREAT in every way!!
Better than a 10! The customer service, floor plan layout, and instantly warm floor are all outstanding! Laurie was incredibly helpful, professional and courteous, had the floor plan layout reworked, and was always available. Highly recommend their floor heating product and give their customer service an A++
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Easy to install and excellent tech support
After many discussions with my Canadian Rep Pauline, who was very helpful in helping me find the right product, my heating rolls arrived within the week. My Environ Flex Roll was so easy to intall with all the website videos and the amazing Tech support. I originally thought I could install on a ceramic tile floor and then I read the instructions!! I phoned tech support and they actually answered my question! No COVID waiting and waiting and waiting, no "due to the high call volume...", they answerd the phone after three rings...and they had the answer to my question and it was Saturday!!! I am very impressed and highly reccomend the product and the service that comes with it.
Item Reviewed:Three months after ordering the floor thermostat, our main fl
Three months after ordering the floor thermostat , an older room that we had floor bathroom's thermostat finally died. Since we ordered the same brand, WarmlyYours, it was extremely easy as a non-electrician to follow directions and take one wire at a time off of the old and onto the new. Didn't get zapped. Turned the power on and programmed it. Works like a charm.
Item Reviewed:fault-free design
simple to install and use at a good price
Item Reviewed:WarmlyYours is the recommended flagship for customer service
There are so many companies who do OK for customer service, but WarmlyYours goes above and beyond the traditional found today. Their products are great and customizable, warranty very honourable, shipping has many options for price and speed. Been my "go to" floor heating company for 4+ years
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Great price. Remember to open the box and install the temp se
Great price. Remember to open the box and install the temp sensor while installing the mat
Item Reviewed:Great product, easy to install, just follow the map they give
Great product, easy to install, just follow the map they give you. Also do not forget to Install the temp sensor included with your thermostat.
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Great product and service.
I love my WarmlyYours floor. They offer excellent customer service. They say “any time” customer service, but they don’t have live people just waiting for your phone call, but in a matter of minutes, they will get back to you with an answer. The online chat was very helpful. Everything was just as described and the mesh heating mat was easy to install. The instructions were clear and the online videos were very helpful. Thank you Kerilyn for a great experience.
Thank you for your review. We have people standing by 24/7 to answer your calls. After-hours calls can take a little longer to answer since we are on our cell phones at home, but we are here to help anytime. - Julia Billen (Owner)
Awesome company with great products
I recently replaced a failed floor heating thermostat with the nHance programmable thermostat. Very easy to install and worked great on and after the initial power up. In service, the control is extremely intuitive and easy to use. Love it.
Item Reviewed:Diagnosing the problem was more difficult than resolving it
About every 5 years or so, I have to replace the thermostat. Before ordering a replacement, WarmlyYours responsibly wants to ensure the problem is with the thermostat, not the wiring in the floor. The technician first wanted an Ohm reading so we had to buy an Ohm meter. Then we couldn't understand the instructions on how to take a reading and ended up calling an electrician just to take a reading so we could buy a replacement thermostat. We wound up spending twice the cost of the thermostat when we could have just bought the thermostat and installed it ourselves. That said, I am very happy with my WarmlyYours heating. I just wish it wasn't so complicated to order a thermostat.
Item Reviewed:simple and efficient
very simple controls and easy to use. quality product I've been using for years
Item Reviewed:top quality products and service
Been using WarmlyYours products as an electrical contractor in Ontario for many years and have been 100% confident in all of their items being well packed, shipped fast, and high quality. I have never had one trouble or customer complaint.
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I bought a new thermostat for my heated floor system. They he
I bought a new thermostat for my heated floor system. They helped me find the right thermostat and it was on sale.
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