Thermostat Master 12VDC


Part Number: TH115-AF-12VDC
This support page provides publications, manuals, specifications, videos, support articles, and common support questions


question-mark
Common Support Questions (20)

publication
Publications and Manuals (5)

specifications
Specifications (13)

Videos (3)

Articles (3)

Create a new Support Request

Common Support Questions


The breaker and wire sizes are selected based on the total amperage of the WarmlyYours heating system connected to a single thermostat. This information is on the WarmlyYours heating system's installation plan, electrical plan, or UL label. Based on guidelines from the National Electrical Code: loads up to 16 Amps may utilize 12 gauge wire with a 20-Amp breaker, and loads up to 12 Amps - 14 gauge wire with a 15-Amp breaker. Local code and/or other factors may change these guidelines.

Need more help? View support options

One thermostat can control multiple heating mats/cables as long as all the heating elements are using less than 15 amps:

TempZone™ will cover aprx. 120 sq. ft. for 120V systems and 240 sq. ft. for 240V systems on one thermostat.

Environ™ will cover aprx. 150 sq. ft. for 120V systems and 300 sq. ft. for 240V systems on one thermostat.

Slab Heat will cover aprx. 90 sq. ft. for 120V systems and 180 sq. ft. for 240V systems on one thermostat.

Need more help? View support options

When the ground fault protection mechanism trips, the TEST light is On (red). To reset the ground fault protection, switch the thermostat to Off and back to On. The TEST light will turn off.

Need more help? View support options

If your thermostat is blank, the first thing to do is to test to see if voltage is present at the rear of the thermostat. Verify that the power module power switches are in the ON position. Test for 12VDC across the 12VDC screw and the GROUND screw at the back of the thermostat. Here is a wiring diagram: https://www.warmlyyours.com/en-US/publications/MASTER-THERMOSTAT-W-POWER-MODULES-WIRING-DIAGRAM-B.pdf
If no power is reaching the thermostat, please test for 12VDC across the 12VDC and GND output at the front of power module base that is supplying power to the thermostat (the faceplate must be installed). If no power is present there, please inspect the circuit breaker in the breaker panel powering the power modules, and verify that the breaker is a non-GFCI type. If it is a GFCI breaker, replace it with a non-GFCI breaker. If there is power entering the thermostat and it is blank, it will need to be replaced. If power is getting to the power module and there is no 12VDC output to thermostat, the power module will need to be replaced.

Need more help? View support options

All thermostats are mandated at 42" height for handicap accessibility, most private residences are mounted at 52-60".

Please see this video on how to install a WarmlyYours nSpiration Series thermostat.

Need more help? View support options

No. The Honeywell CT230 must be controlled by a Honeywell Master Thermostat.

Need more help? View support options

No, the RC-40AMP is controlled by a line voltage (120V/240V) thermostat.

Need more help? View support options

Turn the power (circuit breaker typically) to the thermostat off for 5 minutes and then back on to reset the thermostat.

If there is power to the thermostat and it still doesn't appear to work, then the next step toward a solution is to take Ohm measurements of the floor heating system.

This is done with a digital multi-meter that can select a low 200 Ohm (Ω) scale. To conduct this test, turn off the circuit breaker. Remove the thermostat completely from the wall and disconnect the wires connected to the LOAD connections at the back of the thermostat. Disconnect the ground wires from the house ground, and do the test shown on the links below. If you are uncomfortable doing this test, contact a qualified electrician.

Please follow one of these guides based on the type of heating system installed:

TempZone Single Conductor

TempZone Twin Conductor

For a quick overview of the testing process:

Here is a video showing how the test is done

Here is a video showing how to locate and identify the floor heating wires

If the system still does not function, contact +1 (800) 875-5285 WarmlyYours Technical Support and provide the Ohm measurements for further assistance.

Need more help? View support options

The Master Thermostat must operate on 12 VDC and is powered by one of the linked CT230 units.

Need more help? View support options

Up to ten (10) CT230 linked units can be used in a given system.

Need more help? View support options

The manufacturer reversed the wiring pattern between the LOAD side and the LINE side on newly minted controllers, verify that your wiring matches the new wiring schematic stamped on the backplate of the new controller.

Need more help? View support options

Verify that the master thermostat is calling for heat. If it is and the light does not illuminate, this means that the test has failed. Cut power to the heating system at the main electrical panel, have a qualified electrician verify the installation and, if necessary, replace the CT230.

Need more help? View support options

No. The nJoin power module is not compatible with a Honeywell system.

Need more help? View support options

To reset the ground fault protection, switch the CT230 OFF and back ON, or cycle the circuit breaker off and on. The TEST light will turn off if the ground fault protection is functioning properly. If the TEST light comes back on, contact Warmly Yours at 1-800-875-5285 and speak to a technical support representative to help further troubleshoot your system.

Need more help? View support options

The wire distance between the master thermostat and each CT230 unit must not exceed 500 ft. (150 m). 20-AWG wires are recommended.

Need more help? View support options

The ground wire in the floor mat must be connected directly to the ground wire of the supply or to the house ground wire.

Need more help? View support options

The flashing digits indicate that the actual (measured) floor temperature exceeds the thermostat temperature limit.

The temperature limit is set for either tile (104°F/40°C) or laminate (82°F/28°C) when the thermostat is first set up or re-configured.

For example: When the floor type (protection) is set to laminate, the limit defaults to 82°F/28°C. If the floor temperature goes above this - whether due to radiant floor heating or external heating sources, then the digits will flash and the heating is switched off.

Turning the temperature up or down will not affect the flashing digits. And leaving the thermostat alone with flashing digits does not harm the system.

Tip: To turn off the heated floor (ex. for months when it is not needed), on the outer edge of the thermostat, depress the lower right side button for 3-5 seconds. This will also turn it back on.

Need more help? View support options


Publications and Manuals



Specifications


Electrical

Connection Method Hardwired
Low Voltage Wiring Thermostat can be installed anywhere
Voltage 12 V

Controls

Controls up to 10 power modules 120 VAC, 50/60Hz / 240 VAC, 50/60Hz

Product Dimensions

Depth 2″
Installed Depth 0.75″
Length 4″
Weight 1 lbs
Width 3″

Thermostat

Has Floor Sensor y

Identifiers

SKU TH115-AF-12VDC
UPC (GTIN-12) 881308020507

Warranty / Certifications

Warranty Limited 3-year warranty and lifetime technical support

Videos



Articles




Speak to a radiant heating expert


Can’t find what you’re looking for? Create a Support Request