When I recommend towel warmers to friends and family, I warn them that once you've had a warm towel out of the shower, there's no going back. I was without mine for a few weeks and it seemed like ordinary towels were now unusually cold and used towels never seemed to dry. I actually drove to the WarmlyYours warehouse to get my new towel warmer faster (and also to save shipping and see if they had an old model in stock that matched my previous towel warmer.) They were extremely helpful and friendly - even going so far as to pull the replacement out of the box and test it in front of me. The same goes for the customer support I've received all along from them. It is five star. Which is why I insisted on a WarmlyYours replacement when my old towel warmer gave out. (Likely caused by the my original installer using the wrong type switch. My only complaint being that I wish I could control the temperature of the towel bar beyond on or off. It does seem to burn my towels and eventually wear them out, I've attached several pictures, but a warm towel is worth the cost of buying new towels each year.) In summary, warm bath towels are a game changer, and with WarmlyYours you get quality American customer support.
Item Reviewed:Ordered one day and picked up the next day. No waiting. Troy is a real pleasure to work with. He followed up the next day to ensure everything was going well. Great company and product.
Item Reviewed:Our towel warmer and the timer have been a wonderful purchase. Great customer service as well!
Item Reviewed:Customer service with this company is the best. Products are also good. Bought the count down timer for my heated rail and it works well. Easy to install.
Item Reviewed:This towel bar, service and delivery was awesome, thank you
Item Reviewed:Very neat and stylish towel warmer. Easy to operate. Excellent product
Item Reviewed:Better than a 10! The customer service, floor plan layout, and instantly warm floor are all outstanding! Laurie was incredibly helpful, professional and courteous, had the floor plan layout reworked, and was always available. Highly recommend their floor heating product and give their customer service an A++
Item Reviewed:We had a specific space in the master bath for this unit and it fit like a dream. We bought the timer and it stays nice and warm for the time we need and then shuts off automatically.
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