Great customer support, easy to install.
Item Reviewed:Your products have always worked excellent for us- better than "warm your floors" or Sun touch. What makes this product so good is the customer service you have. Jennifer West is one of the best reps I have worked with in any company. She goes above and beyond what my foreman or myself could ever ask for!!!! Keep up the great product and customer service. PS: Diane, who took the place of Jenn while she was out on maternity leave, was very good also but Jenn and I have developed a great relationship and its really nice to have her back to assist us.
Item Reviewed:The customer loves it and I like the ease of installation.
Item Reviewed:I love my products and was beyond impressed with the dedication Pedro had to serving the company, educating the client and providing an unprecedented level of customer experience.
Item Reviewed:Very nice and relatively easy to program.
Item Reviewed:Works great and installs pretty easy. It would be nice if the terminal end and the junction between the mat and the leads could be smaller in diameter.
Item Reviewed:Much easier to operate than the old model.
Item Reviewed:Much less complicated than the old ones.
Item Reviewed:So the job went very well, the instructions are very good and easy to follow. I used 1/4 wonder board between the wires for 2 reasons: (1) to keep the floor more uniform in thickness and (2) to use less floor lever -worked great! Thanks again, the room heats nicely!
Item Reviewed:The company was great. After drawing up a floor plan it went unnoticed that the dimensions of the room were wrong resulting in a cable that was way to long. This was realized once the cable arrived to be installed. Calling up for support they tried to reconfigure the layout to no avail. They kind folks at WarmlyYours re-drew the room to the correct dimensions, took back the too long cable, and shipped the correct length in addition to giving me a price adjustment based on the shorter length. The install went well and now I am enjoying nice warm tile floors in my office. Diane was involved throughout the whole process, being very understanding and supportive.
Item Reviewed:You guys are great. The products are terrific and the service is even better.
Item Reviewed:I already gave an extensive review (it was published on your "Share Your Story" page). Do you want me to provide further thoughts? -Steve
Item Reviewed:Very easy to install. Great customer service. Very happy with the product!
Item Reviewed:Great company to work with! Very responsive to my order questions, easy product to install and super customer oriented. I would highly recommend WarmlyYours to anyone looking for this type of product.
Item Reviewed:Everything has gone real well so far. Installation went good and initial start-up went without a hitch. The instructions were very thorough making installation easy. The cable checking throughout installation gave me piece of mind there are no problems under tile. Haven't needed to use yet but that will change in the next month or two.
Item Reviewed:We replaced the thermostat and got our heated floor system going again. It was very easy to change and to program. We love our heated floor and can't believe we did without it for a while. The whole basement feels very nice and our dog is really happy! Thank you WarmlyYours for your excellent customer service and product choices!
Item Reviewed:Very happy with the directions and amount of information I received with the mat. It made the installation easy. Will recommend to anyone.
Item Reviewed:Because of a change in flooring that was not rated for 'under floor heating' the above thermostat was not used. The previous purchase of controller and under floor heating gets a 6.
Item Reviewed:All the elements for the successful installation were enclosed in the kit. Very user friendly and straight forward. The SmartStart Thermostat is a snap to program and provides great flexibility in conforming to our lifestyle. If you can program you HVAC thermostat or Nest, you're golden. Great sales team and tech organization. Called a couple times, they were great. Thanks
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