Radiant Floor Heating Reviews
Always the best customer service
I've purchased dozens of times, Great company always efficient and Jennifer is the best!
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My customers just love these things! :)
Even people who do not have heated floors on there radar tell me that the love there floor and the convenience of the WiFi thermostat once they have been using it for a bit.
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Replaced Thermostat
WarmlyYours technical support was excellent. Getting a replacement was quick. Great to see a company that follows thru in making sure all has been repaired.
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Replacement Thermostat
Product arrived when promised and was easy to replace. Very happy with the process from ordering to final set up.
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Product and Support Terrific
First time customer of WarmlyYours and my experience exceeded my expectation. Being a first time installer of this, and not understanding the full system completely, the company provided instant customer support and technical support. Phones were picked up by a human and communication with company employee clear and thorough. The end result was a life changing experience for myself, who has lived with a cold bathroom floor for 20 years due to living in MO and having a cantilever under the tub. This is a game changer product and I will be using this in other areas in the future. If you are tired of dealing with companies who outsource calls overseas and frustrate you, that was not my experience.
Item Reviewed:Excellent Thermostat
All my experience with WarmlyYours products and customer service have been outstanding. I recently recommended them to my daughter and son-in-law for their heated floor solution.
Item Reviewed:Perfect solution
Happily the new unit you supplied VERY QUICKLY was the exact solution for our problem - a non-functioning heated floor. We are once again enjoying warm tootsies. =)
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Customer loves it
When I renovated the first bathroom I installed a heated floor. Loved it so much she wanted the second bathroom to have the heated floor. One day I will have it in mine!
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Jenn was great help
The lady you recommended for electricians responded quickly, and the electrician was excellent. Thank you.
Item Reviewed:Great service to replace on old thermostat
My thermostat for my WarmlyYours flooring began malfunctioning after nearly 20 years of flawless performance. The WarmYours support was incredible in helping me pinpoint the problem to the thermostat and assisting me in selecting the replacement thermostat. The new thermostat arrived in a timely manner and I was able to install in less than 1 hour. Happy to have my warm floors back!
Item Reviewed:Fantastic Customer Service!
We were replacing a very old heat pad under a high traffic carpet. This was not a large purchase, but the customer service we received from Jenn and the team was great. You would have thought order was 10x! Just got it installed last week under new carpet and back in my office cozy and warm.
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Easy to install, works well
Your product works as advertised, was easy to install, came with good instructions and available product support. I recommend it to others.
Item Reviewed:Great customer service !
Easy to ask customer service questions online. Fast reply to questions. I ordered a thermostats directly from them at a great price compared to department stores. Will get my next thermostats from them directly. Ps I went with the wifi thermostat and love it. Thinking about changing my other one just because.
Item Reviewed:Good price and received in a few days!
Good price and received in a few days!
Item Reviewed:replaced old unit
It was very easy to replace as my old wall unit died. Dealing with Lyn was simple and she was very helpful. all and all a great experience and if my other in-floor wall unit stops working I know its no problem going forward.
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Easy Web Site to Navigate
I needed a replacement thermostat for my heated floor. I was lucky and found the WarmlyYours web site. I easily found what I needed. They had plenty of installation info making it super simple. The thermostat arrived in a few days.
Item Reviewed:Great product and service
Thermostat replaced the original which was about 11 years old when it failed, and we couldn’t be happier with the new one. Very easy to use and works great.
Item Reviewed:Product is great. Thanks
Product is great. Thanks
Item Reviewed:Replacement Thermostat
We were extremely pleased with the recommendations and customer service from WarmlyYours when our older thermostats stopped functioning and needed replacement. Scott and Mahdi provided great service and even follow-up (unheard of now days!) to make sure we were able to install the new thermostats and program them. It was one of the best purchase and customer service experiences we've had in a long time.
Item Reviewed:Was easy to install but hard to activate properly
The installation was straight forward. The instructions were to place the heat sensor 2" from the heating cables. However, we used the standard 3" configuration so it was only possible to achieve a 1.5" separation. I'm thinking this may be the reason we can't achieve a comfortable heat setting for the system. Will still try to modify the settings to get it to work properly.
Item Reviewed:Works Great
This was easy to install and works great. My floor is at a constant 77 degrees. The customer support was very friendly and helpful. I would certainly buy this again.
Item Reviewed:Infloor thermostat
We are very pleased with the replacement thermostat that was recommended to fix our infloor heating problem. Our guests enjoy the warm floor so it was important to properly fix our issue of thermostats that quit working after a short time. The online service was excellent.
Item Reviewed:A very satisfied customer
New controller is installed and working perfectly. We have toasty warm kitchen floors again!! Appreciate the follow up. Gotta tell ya, am really impressed with the tech support I received and how fast I was able to get the replacement thermostat. You guys got it going on!! Thanks again
Item Reviewed:Great sales guy!
Justin really went out of his way to get me what I needed in a timely manner. Very patient and knowledgeable guy.
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