warm floor went in on May 1st and went smoothly. The inspection passed--- seems to be working well. Thanks for the follow up.
Item Reviewed:Troy was a great contact for getting my order sorted. Easy install. Love the product.
Item Reviewed:As a remodeling contractor, we’ve been using WarmlyYours for years. The sales and specification process is smooth and fast, installation is a snap and it’s reassuring to know that the support team is there should you need it.
Item Reviewed:Mary is extremely knowledgeable & helpful with selecting the correct product. Purchase transaction was as smooth as possible.
Item Reviewed:As normal, Pedro and staff we're A+ to work with. I'm very appreciative of their attentive service...
Item Reviewed:Two minor issues: 1 -- The screwdriver that comes with the squealer is flat, the screws are Phillips. 2-- The layout of the cable was off by 20 feet. not a big issue as I was able to cover the entire area after back laying the cable.
Dear Lloyd, Thank you for your review. The screws used in the Circuit Check are a combination phillips and flat head screw. The flat head actually gets a better grip of the screw. Because of the design of the terminal assembly, the flat head screwdriver will not slip off the screw head. That's why the flathead screwdriver is supplied. The cable layout is designed by our design team in Computer-Aided Software, most of the time the discrepancies in cable layout are caused by slightly incorrect measurements provided to us, which subsequently will cause the amount of given cable to be too short/too long for the area.
The prodeso mat and wire kit is a great value! The instructions are thorough and the product is easy to install, even for beginners. Highly recommend.
Item Reviewed:I installed the WarmlyYours floor system in the summer. We haven't used it up till now but winter is now hitting in Iowa and it is AMAZING! The wife loves it and it adds a fantastic amount of warmth to our master bath. Installation was simple and the instructions were top notch! Would recommend to anyone. The key is in the prep work!
Item Reviewed:Great product. Works well so far. Excellent and patient help in project design - cables were just the right length. Lots of work to install but also fun. Floors are noticeably warmer than the wood floors in adjacent room and the bathroom is heated very well now entirely by the in floor system.
Item Reviewed:Product arrived at residence very timely and complete according to initial order. Tech team was very helpful in laying out floor plan and they have been very responsive to any questions that I had before, during and post installation.
Item Reviewed:Staff was very helpful and quick to respond to any questions I had. Product was easy to install and cable measurements were precise making work quick and easy. Thermostat and heating system work flawlessly, will definitely be installing more of these!
Item Reviewed:Well made, easy to install! Would recommend this product highly - quality through out
Item Reviewed:Customer support means everything to my business. No one does it better than Troy
Item Reviewed:We chose this company because of their warranty. We will stay with this company for the service. The product was relatively easy to install under tile flooring. The warm floor makes the master bath feel so inviting and warms the room from the bottom up, it sits along two outside walls with two 4' x 4' windows and used to be so chilly. I will recommend this company and their products to anyone wanting to feel a bit of luxury in their home.
Item Reviewed:Folks, I have to say that the customer service was excellent. Flexibility in the design to answering all my questions made me confident that this purchase was the right one. Thank you,
Item Reviewed:Love the WarmlyYours systems. The anti fracture mat make for a perfect subfloor and easy customizable install of the heating wire coil and sensors. Definitely my first choice when it comes to heated floors!
Item Reviewed:I bought both a heated towel rack and heated floor from WarmlyYours. I chose WarmlyYours over the competition because of customer service. After a few question Mary understood my needs and within a few hours I had an estimate along with the recommended heated floor plan based on the floorplan I provided. Received everything I ordered within a few days and the contractor told me both were simple to install. Would absolutely purchase from them again in the future.
Item Reviewed:We could not be more pleased with WarmlyYours incredible customer service. Mary in sales made the purchase go seamlessly, explained everything we needed to know, and was an absolute pleasure to talk with. Ben in Tech Support held our hands every step of the way during the installation process, as this was our first experience with installing heated floors. Their product is top of the line, easy to install, and was highly recommended to us by a luxury custom home builder. We highly recommend WarmlyYours and are ecstatic with the outcome of our nice toasty flooring!
Thank you for your review Scott. I'll let both Mary and Ben know of your high praise. Happy to hear your warm floors are keeping your toes toasty! Julia Billen (Owner)
I've used the rolls for heated flooring before and they worked fine. But this is the first time I used the matts and wire system. It was amazingly simple and fast to install. Being able to tile over it straight away was a huge time saver. Also, the evenness of the matt makes it so much easier to install the tile.
Item Reviewed:We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.
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