Customer service was incredible. Technical support was incredible. Only complaint was that I'm still waiting for a refund 1 month after a return. Overall, a good company and a good product.
Item Reviewed:The materials and quality are equivalent to what I was getting from NuHeat and Laticrete, but the customer service, availability, and price make WarmlyYours the best choice by far.
Item Reviewed:Outstanding! WarmlyYours.com has an excellent website. Qualified personnel assisted on the telephone. Ordering was easy and product arrived as promised. Installation instructions are excellent and the product is very easy to work with. The most important is - yes the floors are warm.
Item Reviewed:This has been a wonderful addition to our finished basement. This is the only source of heat in the room and it feels amazing. WarmlyYours.com has an excellent website. Qualified personnel assisted on the telephone. Ordering was easy and the product arrived as promised. Installation instructions are excellent and the product is very easy to work with.
Item Reviewed:Mary is great and I have a lot of confidence in the product. I try to use it in every job...
Item Reviewed:I was very hesitant at first to use this system because of past problems with other electric floor heat systems. But my sales rep Mary was exceptionally helpful and accessible by phone and email. She guided me and answered all my questions efficiently. She also helped me redesign the wiring layout quickly and effectively due to some changes in our layout. I'm very happy with this system and will definitely use the WarmlyYours Floor system again on my next project.
Item Reviewed:I was browsing product as I had wire but wasn't sure if I had everything, I received a call from Troy asking me if I needed some help. I was amazed that he called, i needed help but was afraid to speak with a rep in case they wanted to upsell me. My cable was too long, he offered me a huge discount seeing as I had purchased the wrong size ( from Costco not direct) . I ordered and picked it up the next day, i have never had a vendor call me to see if everything was OK and then provide a discount for something that I messed up. I have installed WarmlyYours in 3 of my rooms, cant see me switching to another vendor..
Item Reviewed:Great experience from designing it to receiving the materials. Installation wasn't all that difficult but some of the directions were a little confusing. Overall the floor is warm and wonderful!!
Item Reviewed:certainly not the best method, but cost effective and work as anticipated
Item Reviewed:simple and fault free design
Item Reviewed:There are so many companies who do OK for customer service, but WarmlyYours goes above and beyond the traditional found today. Their products are great and customizable, warranty very honourable, shipping has many options for price and speed. Been my "go to" floor heating company for 4+ years
Item Reviewed:I ordered the TempZone Cable package. The sales representatives name was Troy. He answered all my questions prior to placing the order and even suggested additional install advice. The complete packaged arrived with 2 days. No parts were missing or damaged. Installation was a breeze. I consider myself a somewhat handy man and found the install instructions to be 100% beneficial and easy to follow. The heated floor package was to be installed in my ensuite washroom which would then be covered with self leveler followed with ceramic flooring. Though there is a ¾ inch transition from the bedroom to the washroom, we had carpet installed in the bedroom and so the transition from each room is hardly noticeable. Both my wife and I are enjoying the heated ensuite. I would certainly recommend this product and company.
Item Reviewed:Finished the installation yesterday with nSpire Touch Thermostat and TempZone Cable. These are quality products, documentation is extremely well done and people at WarmlyYours are there to help. I am very satisfied with this purchase, will use again in the future and I definitely recommend it.
Item Reviewed:I've been dealing with Troy for about 5 years now and he always has my back. What a pro.
Item Reviewed:as always, prompt professional service! thanks!
Item Reviewed:I worked with Jenn West and she is extremely professional. From start to finish, she makes the whole process simple and easy. The product is great to work with and if you ever have questions, customer support is great as well. Highly recommend.
Item Reviewed:high quality items, simple to install on many floors and prelaid mats like ditra.
Item Reviewed:Been using WarmlyYours products as an electrical contractor in Ontario for many years and have been 100% confident in all of their items being well packed, shipped fast, and high quality. I have never had one trouble or customer complaint.
Item Reviewed:The bathroom floor is wonderfully warm.
Item Reviewed:We've been using WarmlyYours products exclusively for all of our bathroom renovating projects. Superb customer service! Quick and always on-time shipping. Easy accessible tech support. Thank you team "WarmlyYours"!
Item Reviewed:I'm couldn't be more pleased. From the very first email to the end product, customer service is top rate. Installation was a breeze.
Item Reviewed:warm floor went in on May 1st and went smoothly. The inspection passed--- seems to be working well. Thanks for the follow up.
Item Reviewed:Troy was a great contact for getting my order sorted. Easy install. Love the product.
Item Reviewed: