Customer Reviews for nSpire Touch Programmable Thermostat (White)
Over the top helpful.
Talked me through the installation and provided smart hints.
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Great customer service
I was very impressed with the excellent service from the WarmlyYours representatives. The new thermostat solved my heated floor problem and the bathroom floor is heating as desired.
Item Reviewed:Great product - warmly yours !
I worked with WarmlyYours to address a problem with the heating of my tile floor. The entire process was easy and straight forward. Our outcome was excellent our floor is heating again!
Item Reviewed:Floor Heater Thermostat
I have had this floor heater for years and love it! Recently the thermostat went blank and I notified warmlyyours.com, sent them a picture of the device and received the new unit really fast. Great knowledgeable personnel and service all the way around.
Item Reviewed:Main heat source for small bathroom
I needed an easy heat source for a small bathroom, and chose in-floor heating from WarmlyYours. I have no experience with in floor heat, so I was very happy with the customer service I received, they were quick to answer my questions and I felt very 'looked after' with my purchase. I'm happy with my purchase, and it has been working great!
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True Customer Service
We purchased WarmlyYours radiant floor heating mat through a local tile store 13 years ago. The thermostat stopped working so we thought the floor heating mat also stopped working. I contacted WarmlyYours and decided to order a new thermostat hoping that was the problem with floor heating mat. We ordered the touch screen thermostat and had an electrician come to test the old thermostat and check the electrical connection to the floor heating mat. Turns out the problem was the thermostat. He installed the new touchscreen thermostat and waited to see if the floor heating mat started heating again and it did. I worked with two individuals at WarmlyYours, Hamid and another (unfortunately I don’t recall her name) individual. Hamid followed up to make sure everything was working properly before closing the customer support ticket assigned to my inquiry. It was great customer service and we had warm floors again during while the outside temperatures were in the teens.
Item Reviewed:We love our heated floor. We needed a new thermostat, and e
We love our heated floor. We needed a new thermostat, and everyone at WarmlyYours was very helpful. Although we got it installed, it was a little more complicated than before.
Item Reviewed:Great service support
I ordered a replacement thermostat and it arrived damaged. I called sales staff back and they sent me a new one next day! I installed the new one in 30 minutes and it works great. Outstanding knowledgeable staff and great service.
Item Reviewed:Prompt response to my need and quick order turn around.
Prompt response to my need and quick order turn around.
Item Reviewed:Replaced thermostat on floors. Excellent
After ten years the thermostat for our floors stopped working. They offered me a deal on a better one. Received and installed within minutes. Working again. Thanks!!!
Item Reviewed:Good service and the thermostat works great.
Good service and the thermostat works great.
Item Reviewed:Excellent Thermostat
All my experience with WarmlyYours products and customer service have been outstanding. I recently recommended them to my daughter and son-in-law for their heated floor solution.
Item Reviewed:Customer loves it
When I renovated the first bathroom I installed a heated floor. Loved it so much she wanted the second bathroom to have the heated floor. One day I will have it in mine!
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Great product and service
Thermostat replaced the original which was about 11 years old when it failed, and we couldn’t be happier with the new one. Very easy to use and works great.
Item Reviewed:Product is great. Thanks
Product is great. Thanks
Item Reviewed:Replacement Thermostat
We were extremely pleased with the recommendations and customer service from WarmlyYours when our older thermostats stopped functioning and needed replacement. Scott and Mahdi provided great service and even follow-up (unheard of now days!) to make sure we were able to install the new thermostats and program them. It was one of the best purchase and customer service experiences we've had in a long time.
Item Reviewed:A very satisfied customer
New controller is installed and working perfectly. We have toasty warm kitchen floors again!! Appreciate the follow up. Gotta tell ya, am really impressed with the tech support I received and how fast I was able to get the replacement thermostat. You guys got it going on!! Thanks again
Item Reviewed:Great sales guy!
Justin really went out of his way to get me what I needed in a timely manner. Very patient and knowledgeable guy.
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New thermostat is working great
It took some patience and some good advice from the tech team but I was able to get the new thermostat installed and it is working perfectly.
Item Reviewed:It took a little while to get there, but with excellent help
It took a little while to get there, but with excellent help from the tech team and customer support I was able to get the new thermostat installed and working just fine! It’s so nice having a warm floor to step onto on these winter mornings!
Item Reviewed:the product was great, installation was easy, however i strug
the product was great, installation was easy, however i struggle to understand why the temperature cable that is required during installation is placed in the thermostat box. I installed my mat's then skim coated with thinset and placed the tile only to find out when my electrician arrived that i needed to install the temperature guage wire during installation. It was confusing as to why this was like this.
Item Reviewed:Easy to install and easier to use.
Easy to install and easier to use.
Item Reviewed:Floor heating for mudroom, kitchen and livingroom
I love the floor heating from warmlyyours. It was easy to install, the thermostat is easy to handle and overall service from the sales team was excellent. Promptly responded when I had any questions. Lots of information was available over the internet. As well I liked the fact that a technical team send me an email asking me if I needed any help before I even started the project. Instruction how to install are clear and easy to read. I would have loved to give them a 5 star rating but can only give a 4 star as we were a little confused regarding the length of the cables we needed. The drawing and actual size did not match. But Troy and his team were eager and fast to fix the problem. We tried to figure out how much cable we need for each room but the instruction " how to figure it out was really difficult for myself and my contractor who deals mostly with Nuheat ( with them you get a cable/ squarefoot table to see how much you need. I know that it varies but it gives you a better idea ) My contractor loved the little gadget which was send with the order to check if the cable is properly connected. But I thought it was overkill to send me the same gadget for each room . One would have done it and we would have saved a little money and waste. We used an master electrician to connect the system to make sure everything is done in order. Overall I would highly recommend the product. So far so good it works like a charm and it seems to put out the heat we need to be toasty. Thanks WarmlyYours :)))))))))
Item Reviewed:Love the Tehrmostat.
Easy to program. Easy to read. And love the look!
Item Reviewed:Great attentive people
Great attentive people
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