WarmlyYours technical support was excellent. Getting a replacement was quick. Great to see a company that follows thru in making sure all has been repaired.
Item Reviewed:Product arrived when promised and was easy to replace. Very happy with the process from ordering to final set up.
Item Reviewed:All my experience with WarmlyYours products and customer service have been outstanding. I recently recommended them to my daughter and son-in-law for their heated floor solution.
Item Reviewed:Happily the new unit you supplied VERY QUICKLY was the exact solution for our problem - a non-functioning heated floor. We are once again enjoying warm tootsies. =)
Item Reviewed:When I renovated the first bathroom I installed a heated floor. Loved it so much she wanted the second bathroom to have the heated floor. One day I will have it in mine!
Item Reviewed:The lady you recommended for electricians responded quickly, and the electrician was excellent. Thank you.
Item Reviewed:My thermostat for my WarmlyYours flooring began malfunctioning after nearly 20 years of flawless performance. The WarmYours support was incredible in helping me pinpoint the problem to the thermostat and assisting me in selecting the replacement thermostat. The new thermostat arrived in a timely manner and I was able to install in less than 1 hour. Happy to have my warm floors back!
Item Reviewed:We were replacing a very old heat pad under a high traffic carpet. This was not a large purchase, but the customer service we received from Jenn and the team was great. You would have thought order was 10x! Just got it installed last week under new carpet and back in my office cozy and warm.
Item Reviewed:Your product works as advertised, was easy to install, came with good instructions and available product support. I recommend it to others.
Item Reviewed:Good price and received in a few days!
Item Reviewed:It was very easy to replace as my old wall unit died. Dealing with Lyn was simple and she was very helpful. all and all a great experience and if my other in-floor wall unit stops working I know its no problem going forward.
Item Reviewed:I needed a replacement thermostat for my heated floor. I was lucky and found the WarmlyYours web site. I easily found what I needed. They had plenty of installation info making it super simple. The thermostat arrived in a few days.
Item Reviewed:Thermostat replaced the original which was about 11 years old when it failed, and we couldn’t be happier with the new one. Very easy to use and works great.
Item Reviewed:Product is great. Thanks
Item Reviewed:We were extremely pleased with the recommendations and customer service from WarmlyYours when our older thermostats stopped functioning and needed replacement. Scott and Mahdi provided great service and even follow-up (unheard of now days!) to make sure we were able to install the new thermostats and program them. It was one of the best purchase and customer service experiences we've had in a long time.
Item Reviewed:We are very pleased with the replacement thermostat that was recommended to fix our infloor heating problem. Our guests enjoy the warm floor so it was important to properly fix our issue of thermostats that quit working after a short time. The online service was excellent.
Item Reviewed:Justin really went out of his way to get me what I needed in a timely manner. Very patient and knowledgeable guy.
Item Reviewed:I can't say enough for the helpfulness of the gentleman who assisted me with this order. I was looking for a thermostat to replace one that had had died several years ago. Fortunately, I had the model number for the old one and he was able to immediately recommend a replacement, explain how it worked and most of all, reassure me that the new one would warm up the cold radiant flooring in the bathroom. I am reluctant to order things online but this experience was so positive, I may be more inclined to do it again.
Item Reviewed:Easy to install, works fine
Item Reviewed:Very helpful; the person at WarmlyYours spoke directly with the electrician which was invaluable.
Item Reviewed:It took some patience and some good advice from the tech team but I was able to get the new thermostat installed and it is working perfectly.
Item Reviewed:Replaced a 4year-old programmable unit with a simpler non-programmable unit. Installation instructions were easy to follow and diagrams provided were much appreciated. Thermostat works like a charm and is super easy to use and read. A winner! Service by phone and at the Toronto warehouse was top notch A++.
Item Reviewed:Had to replace a thermostat for flooring (originally installed 6 six yrs ago). Contacted WarmlyYours , reviewed the issue and was determine required new thermostat. As call was made at end of day; new thermostat was shipped the next day and received shortly after. Super Service . Now installed and back up and warming the floors. Thanks, will recommend you to everyone I know.
Item Reviewed:It took a little while to get there, but with excellent help from the tech team and customer support I was able to get the new thermostat installed and working just fine! It’s so nice having a warm floor to step onto on these winter mornings!
Item Reviewed:I recently had to replace the wall unit of my in floor heating, Lyn my customer service rep was extremely helpful in getting me the correct product, shipping was fast and I am once again enjoying a warm bathroom floor in this cold Canadian winter.
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