Customer Reviews for TempZone™ Flex Roll 240V 1.5′ x 42′, 63 sq.ft., 4.0A


371 Reviews
We truly enjoy our new heated floor.

We put it in the basement bathroom over cement which was previously always cold. Now when we have a shower we step out onto the luxury of a warm floor and feel pampered. The heat in the floor seems to help keep the entire room cozy. Thank you for a great product.

Item Reviewed:
Yvonne H. | Creston, BC
April 28, 2010

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Works Great! Easy to use!

Works Great! Easy to use!

Item Reviewed:
Hanne J. | Falls Church, VA
April 27, 2010

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excellent product

excellent product

Item Reviewed:
Jeffery T. | PITTSBURGH, PA
April 26, 2010

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So glad we decided to add this to our basement

PROS:The floor is kept warm and is very helpful for our basement. I am so glad we decided to add this to our basement project. WarmlyYours was the most cost effective way to put in heated flooring. Fast delivery and excellent customer service. I recommend them to people quite often. CONS:The wiring could be a little thicker for better durability during installation.

Item Reviewed:
Brian B. | Peoria, Illinois
April 23, 2010

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Reasonably easy to install, help line excellent.

Reasonably easy to install, instructions were good. Help line was excellent, prompt and clear responses to questions. Consideration needs to be made to setting the lead wires into a grooved channel in the sub floor (in my case concrete board) The wire is thicker than the heating wires and affected tile lay. I also did not receive any wiring diagram with my order, this had to be dug up on line. System works fine once operational.

Item Reviewed:
Alan J. | Victoria, BC
April 22, 2010

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Very good product but tech didn't respond

The Temp zone roll was very good and easy to work with. I did have a problem with the control melting and damaging the thermostat. I e-mailed my concerns which a tech responded but never followed up my response. It is disturbing that the tech never got back to me.

Response from WarmlyYours:

So sorry Joe! It must have fallen through the cracks. We do offer 24/7 tech support so you can call us anytime for installation support.

Item Reviewed:
Joe O. | gaithersburg, MD
April 19, 2010

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Extremely impressed with your product.

As always extremely impressed with your product.

Item Reviewed:
Michael H. | SMITHS FALLS, ON
April 18, 2010

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Exact... to the inch!

Arrived well package with clear instructions. Exactly as my layout was planned - to the inch. A very good experience

Item Reviewed:
James M. | Thunder Bay, Ontario
April 15, 2010

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My customer rave about this system

My customer rave about this system

Item Reviewed:
John G. | BALDWIN, NY
April 14, 2010

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4th heating unit I've installed

This is at least the 4th heating unit I've installed. This one was set under Schluter Ditra. No problems. I do use 14G thhn wire to make a sceed in areas not covered by the heat mat so keeping the thinset level is easier.

Item Reviewed:
Bill T. | NAZARETH, PA
April 14, 2010

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Very simple to install. Tech support is awesome.

Very simple to install. Tech support is awesome. I would definitely buy from these guys again. Thanks, Frank

Item Reviewed:
Frank B. | WARREN, NJ
April 14, 2010

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Great product !! Easy to install, operates fantastically !

Great product !! Easy to install, operates fantastically !

Item Reviewed:
Shawn R. | Munster, IN
April 14, 2010

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great system.

great system.

Item Reviewed:
Andy H. | CAMPOBELLO, SC
April 14, 2010

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Mats installed but not yet energized

Believe it or not the mats are finally installed in the floor tile but are still to be energized. This project has gone on longer than anticipated but it has also expanded. I'm confident that your product will work as well as all of the other materials that I've gotten from you. If I have a problem I'll be sure to check with you but I'm sure it will be fine and give me years of comfort.

Item Reviewed:
Ross B. | Seattle, Washington
April 14, 2010

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Installation a little more difficult than anticipated

Installation was a little more difficult than anticipated, I thought that the panels would be precut. But the end result was fine, we like the floor and I will purchase another one for our second bathroom later this year.

Item Reviewed:
Norbert P. | Los Gatos, CA
April 14, 2010

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Issues with installation

This was installed & it has never worked. We took out the transformer & was told we needed to abandon the shower if it's not hooked up to the transformer as it was all wired together when the tile man covered the dam. There is no other way to make it work it seems - $1K down the drain. We are looking into going back to SunTouch or hydronic for the next big project with 7 bathrooms. Not good product advertising for the design trade if it's that difficult to fix. I've also used this product on two other jobs - one of which the electrician refused to place in the shower so there was additional mat left. The other one - we had to replace the control already.

Item Reviewed:
Angie A. | Los Angeles, California
April 14, 2010

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Good product, documenation - 2 systems installed

I am giving a 5 star rating because the product is good and the overall documentation was good. The only thing I could not find was the factory resistance measurements. This is the second system I installed and it seemed to go quicker.

Item Reviewed:
John C. | St. Joseph, Mich
April 13, 2010

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DIY installation with warmlyyours plans

I installed this myself by carefully following the supplied instructions. I'd say my floor area shape was more complex than most but instructions were good & exact. I used the hot glue on my plywood subfloor. I buried the heat mat under one coat of mortar and the orange tile seperation poly mat (made by others). Then layed my floor tile over that the next day. Even though only half the floor is heated there are no cracks in any of the grout joints. Warmly was quick to answer any questions I had. Good Customer Svc. for sure.

Item Reviewed:
Norm H. | Lk Forest Park, WA
April 13, 2010

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Wonderful product only problem is design

wonderful product only problem is design you layed out for us leaves cold spots on the ceramic tile floor in the spots where there are no heating wires. Had this been accounted for at design time I would have asked for a design that had extra grid on all areasof the floor that are walked on.

Response from WarmlyYours:

We can easily help with that! Send us a plan with the right dimensions and we provide a custom installation plan for every job, at no cost. This plan will show your exact coverage to make sure you don't get cold spots.

Item Reviewed:
Thomas C. | Lindenhurst, NY
April 12, 2010

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4th bathroom with WarmlyYours heated floors

This is the 4th bathroom I have installed WarmlyYours heated flooring in. In all cases the product has been great and we love it. Paul

Item Reviewed:
Paul G. | Plymouth, MA
April 06, 2010

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Easy to install and works great but control hard to read/see

The tempzone roll was easy to install and with the Ditra system combined, the installation was done in a single day. The problem I have is with the temperature control unit. It is hard to read and does not light up (background lit) when adjusting the time/zones or setting temperature. I find this to be a problem with my Age in Place customers who have difficulty seeing and pushing buttons (60+ years of age).

Item Reviewed:
Michael C. | ANNANDALE, VA
April 05, 2010

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Can't say enough about it

So awesome waking up in the morning during the winter months, heading into the bathroom and having a toasty warm tile floor. You product works wonderful. I can't say enough good about it.

Item Reviewed:
Michael S. | TULSA, OK
April 05, 2010

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Fantastic customer support, easy to install, would use self-leveling cement next time

The system was very easy to install and it works very well. The customer support was fantastic. My only challenge was during the install, I found it very had to build up a thick enough layer of thin set to cover the heating element, the next time I install a system, I will use the self leveling compound, even though it will be more work.

Item Reviewed:
Jerry C. | Cranberry, PA
April 05, 2010

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Great stepping out of the shower on a warm floor

System has been up and running smoothly for 4 months now. The install went well except for the thermostat sensor and two lead-in heating element wires which elevated the floor tiles due to their thickness. Programmable thermostat functions well and is a necessity to manage electric costs. I had to install a cork underlayment because of the concrete flooring. This should be indictaed in the instructions otherwise the desired temperature will not be attained. Overall this is agreat product and folks around here are not aware of the availability of radiant electric floor heating. Being that this was installed into a basement bathroom its a pleasure to step onto a warm floor pre and post shower.

Item Reviewed:
John B. | Huntington Station, NY
April 05, 2010

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Easy to install

Easy to install, went from bare floor to a finished tile instalation in 4 days

Item Reviewed:
Vernon J. | WICHITA, KS
April 04, 2010

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