Customer Reviews for TempZoneā„¢ Flex Roll 120V 1.5ā€² x 4ā€², 6 sq.ft., 0.8A


371 Reviews
Excellent Customer Service

I Researched every electric floor heating product available. I am an Electrical Contractor so I understand when someone is trying to BS me when it comes to electrical application. so after talking with many of the competitive floor heat manufacturers and suppliers I found myself over whelmed and Frustrated. I had sales people lying to me to sell their product. When I talked with WarmlyYours they answered the call and addressed every question I had and when they didn't know the answer they conferenced in some one who could answer it. No delay no Back and forth and no BS. They designed my system (800 Sq Ft with 5 zones ) within a couple days, I placed the order and had my product within a week. Now my system is installed works perfectly and am very pleased with my choice. WarmlyYours is by far the best electric Floor heating company by far. They have superior Customer Service from the very first contact asking about their product, Choosing the correct application, designing the system, ordering, and timely shipping, Installation Support 24/7 (I called on a Sunday afternoon and talked with an installation tech)all the way to the finish line when they asked me how did my project turn out. I am very Impressed With WarmlyYours and will refer them to anyone. Thanks again Dave Andersen

Item Reviewed:
Andersen E. | Damascus, OR
February 15, 2021

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Great Product

Easy to install, amazing quality and technical support.

Item Reviewed:
Excel L. | Franklin, WI
February 15, 2021

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Easy to install my first system.

My first system 16 years ago I installed myself. Nice to have a plan for the install from WY. Recent two systems I had my tile guy install. So nice to have warm floor in the morning. Feeling of Luxury. Had my first system for 16 years. Only reason to replace was because we remodeled the floors. All works great.

Item Reviewed:
Kurt H. | La Mesa, CA
December 21, 2020

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Great product, excellent service

I love my new warm floors! We are so glad we used WarmlyYours! It was a pleasure dealing with Jennifer. She provided excellent service, exchanged the wrong size pads ordered by the contractor and was extremely helpful when I had questions.

Response from WarmlyYours:

Thank you, Janet, for the great review of our floor heating products. I'm so happy you love your warm floors - perfect for the winter! I'll also pass along your kind words to Jen. The best of of the job is getting positive feedback like this! - Julia Billen (Owner)

Item Reviewed:
Janet R. | Rancho Santa Fe, CA
November 30, 2020

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Easy to install!

Great price, easy installation. A+

Item Reviewed:
Brian R. | Madison, WI
May 04, 2020

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Another great install even though a small project!!

Another great install even though a small project!!

Response from WarmlyYours:

That's great news! Even the smaller projects can cause big problems if you don't have the right partner. Thank you for 13-years of a successful relationship. We appreciate your business. - Julia Billen (Owner)

Item Reviewed:
Hammerberg C. | Polson, MT
February 04, 2020

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STILL THE BEST SYSTEM

Having installed possibly my 5th system, I still think this is hard to beat where applicable. Always well designed and simple to layout.

Response from WarmlyYours:

Thank you Jim! After 20 years in business - I'm happy to say, in my humble opinion, that we have built a great floor heating product. The key for us has always been building relationships where feedback, likes yours, confirms what we are doing well and helps us to continue to improve.

Item Reviewed:
Ted P. | Covington, OH
January 31, 2020

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Easy install great customer service

We love our new heated floor! It was very easy to install and they customer service from WarmlyYours was astounding. They checked in every step of the way and our heating mat was delivered in 2 days. We are super happy that we went with WarmlyYours.

Item Reviewed:
Nathan B. | Minneapolis, MN
December 16, 2019

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Great Customer Service

Product arrive super fast with detailed instruction, and there are a lot of video on line as well. We call in to discuss some additional option and everyone was super helpfull. Great company!

Item Reviewed:
Gianni Z. | Nyack, NY
October 14, 2019

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The product is outstanding, my customers love their heated fl

The product is outstanding, my customers love their heated floors. I've had only 1 problem, a 10 year old thermostat failed. I called Chad, we had a replacement in a day or 2. that should last at least another 10 years

Item Reviewed:
John N. | Oak Creek, WI
October 02, 2019

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The entire ordering, pick-up, and installation was smooth.

The entire ordering, pick-up, and installation of the product was straight forward and smooth. On-line instructional videos were very useful, and instructions were easy to follow. Highly recommended.

Item Reviewed:
Jules L. | Richmond Hill, ON
June 19, 2019

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Very Pleasant Experience

I have purchased much from this company and their service is excellent. The TempZone I got is for a bathroom, have it in another bath and it is a high quality product that just keeps on keeping my feet warm. Great product, greater merchant!

Item Reviewed:
Doug C. | Herkimer, NY
June 04, 2019

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Cost effective heating solution.

These heating mats have become almost a standard in all projects I have been completing. Great product!!

Item Reviewed:
Robert M. | Massapequa, NY
March 26, 2019

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WarmlyYours is always fantastic!

Our rep, Chad, is always helpful. Your products help us supply our customers with quality heated floors.

Item Reviewed:
Cheryl C. | Westport, MA
March 25, 2019

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Residential Project - Excellent customer service and good price!

We enjoyed working with Chad on our project and received our radiant heating order less than a week.

Item Reviewed:
Jose Q. | San Jose, CA
March 19, 2019

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Easy to Install!

Product rolled out and was grouted into place. Easily cut grid to allow turns as stated in online videos. Product warms the tile great.

Item Reviewed:
Kelly C. | Biloxi, MS
February 25, 2019

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Awesome company! Highly Recommend.

The customer service with WarmlyYours is unbelievable! They were recommended by my tile installer, Chris Cook, as he has installed many of the heat mats from them. My tile floor is warm and perfect. :) The follow up is great!!! Highly recommend this company.

Item Reviewed:
Susan P. | St. Charles, IL
January 31, 2019

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Seemed to go down as planned. Will use product without much hesitation in future.

Seemed to go down as planned, I altered the lay down a bit but having done before I was not too worried. Now operating and need to program thermostat- a challenge for me. One interesting thing to consider, our tile guy is hearing impaired, hence there was no way for him to monitor your alarm during install of self leveling cement. You might want to consider a red and green light on the alarm. Low cost and easy to understand by all. Will use product without much hesitation in future. Joe

Item Reviewed:
Joe F. | Powell, OH
November 26, 2018

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Very easy product to install, works great!

Very easy product to install ,works great

Item Reviewed:
Brent K. | Maplewood, NJ
October 29, 2018

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The flex roll was the easiest to install, just rolled it out and secured it to the sub floor.

The flex roll was the easiest to install, just rolled it out, then I used hot glue to secure it to the concrete sub floor. The measurements were right on the money - just need to cut and turn, glue and go.

Item Reviewed:
Brent K. | UNION, NJ
September 28, 2018

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Great product!

Great product

Item Reviewed:
John M. | Parsippany, NJ
August 22, 2018

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Installed very well.

Installed very well

Item Reviewed:
Steven S. | Scottsbluff, NE
August 08, 2018

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Amazingly comforting to step onto a warm floor when barefoot.

Amazingly comforting to step onto a warm floor when barefooted in the night [or day]. We are pleased with our TempZone floor heater. Good quality product and installation assistance and directions were helpful. Glad we made this decision!

Item Reviewed:
Carol G. | LORENA, TX
June 19, 2018

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The mat was really easy to install. I would do this again!

The mat was really easy to install. However I ordered extra temperature probes. It wasn't obvious to me that the temp probes weren't built into the mats. It was a near disaster until my electrician pointed it out. We worked it out, but I would recommend that WarmlyYours makes this part more obvious for the DIYer. Otherwise it was a snap! The floors are working beautifully! We love them! I loved how quickly WarmlyYours provided the schematics for the the floors we were planning. The turn around time was less than a day. I would definitely do this again!

Response from WarmlyYours:

Thank you, Luanne, for taking the time to help us improve as a floor heating provider. You're absolutely right and we will now be including a sticker on our heating elements that makes it clear that the floor sensor isn't a part of the heating element. It's feedback like yours that really makes us better as a company, so thank you.

Item Reviewed:
Luanne S. | PORTLAND, OR
June 07, 2018

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Customers Happy with Product.

Chad works hard to make sure we are well taken care of. The products get no complaints. Customers are happy.

Item Reviewed:
John M. | Parsippany, NJ
May 01, 2018

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