Towel warmer and programmable timer have been working flawlessly since install. Contractor really liked the easy to follow instructions and took less than an hour to install, as receptacles were ready when the product arrived. Customer service agent Jennifer is one of the best retail service personnel i have seen in recent times anywhere. She expedited the shipment and honored the price match (another web retailer) i requested. And followed upon the install and feedback. With this experience with them, will certainly consider them for future purchases and recommend them.
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