I called to see about a problem I was having with my 15 year old towel warmer. I was told it’s probably time to replace it. Bad news was the price had gone up considerably more than 15 years ago, obviously, good news was because I was a previous purchaser I received 50% off the new one which was less than I paid for the first one. They sent it out pretty quickly considering it had to come from Canada. I installed it and it works great.
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