I am a DYI homeowner and found the installation very straight forward. I ordered the product directly from WarmlyYours web site. I emailed a fairly crude floor plan and WarmlyYours returned a CGI floor plan. My only complaint was the circuit check device was faulty that gave false readings. That said the customer service was the best I have ever had. I talked to several persons and everyone was very helpful. Since it is warm now I have only been test the floor warming, big test is next winter. Great product and better customer service.
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