We bought our system in 2006. When it stopped working recently, the amazing customer service helped me figure out it was the thermostat and sent me a new one for half price, then helped with installing it even though I called at 8pm. Highly recommend this company!
Item Reviewed:…, a “5-Star” customer service experience. Pleased indeed!
Item Reviewed:Very happy with the product, great service fair prices, I love working with Laurie Very professional and helpful Thank you!
Item Reviewed:We have been working with WarmlyYours for over 20 years and they have provided great products and timely responses. They will service you well.
Item Reviewed:Simple and complete instructions. DIY easy (even for me). Friendly and helpful (actual) people. And warm bathroom floors! I would and will recommend WarmlyYours to anyone looking for a good value and a positive experience..
Item Reviewed:I'm impressed. The service and knowledge on the phone was incredible, I was directed to a new version of the thermostat which is so much better and worth every penny. I couldn't be happier
Item Reviewed:I used WarmlyYours several times and have been totally impressed. They were always on time, the quality of work and materials was the best I have used. The support staff and techs were always available and no question couldn't be answered. The heated floors always worked per their designs with complete enjoyment for all my homeowners. Use them without any questions.
Item Reviewed:Great stuff. It is my second order. Worked as advertised. Great customer service.
Item Reviewed:This project will not begin until April. Will provide a review at some point after that.
Item Reviewed:I recently purchased a floor heating system and was not surprised one bit. The consistency in quality of WarmlyYours products and customer service is unmatched. I have been purchasing their products and working with Tech support for 14+ years and could not be happier. The best!!!
Item Reviewed:I've purchased dozens of times, Great company always efficient and Jennifer is the best!
Item Reviewed:Even people who do not have heated floors on there radar tell me that the love there floor and the convenience of the WiFi thermostat once they have been using it for a bit.
Item Reviewed:WarmlyYours technical support was excellent. Getting a replacement was quick. Great to see a company that follows thru in making sure all has been repaired.
Item Reviewed:Product arrived when promised and was easy to replace. Very happy with the process from ordering to final set up.
Item Reviewed:All my experience with WarmlyYours products and customer service have been outstanding. I recently recommended them to my daughter and son-in-law for their heated floor solution.
Item Reviewed:Happily the new unit you supplied VERY QUICKLY was the exact solution for our problem - a non-functioning heated floor. We are once again enjoying warm tootsies. =)
Item Reviewed:When I renovated the first bathroom I installed a heated floor. Loved it so much she wanted the second bathroom to have the heated floor. One day I will have it in mine!
Item Reviewed:The lady you recommended for electricians responded quickly, and the electrician was excellent. Thank you.
Item Reviewed:My thermostat for my WarmlyYours flooring began malfunctioning after nearly 20 years of flawless performance. The WarmYours support was incredible in helping me pinpoint the problem to the thermostat and assisting me in selecting the replacement thermostat. The new thermostat arrived in a timely manner and I was able to install in less than 1 hour. Happy to have my warm floors back!
Item Reviewed:We were replacing a very old heat pad under a high traffic carpet. This was not a large purchase, but the customer service we received from Jenn and the team was great. You would have thought order was 10x! Just got it installed last week under new carpet and back in my office cozy and warm.
Item Reviewed:Your product works as advertised, was easy to install, came with good instructions and available product support. I recommend it to others.
Item Reviewed:Easy to ask customer service questions online. Fast reply to questions. I ordered a thermostats directly from them at a great price compared to department stores. Will get my next thermostats from them directly. Ps I went with the wifi thermostat and love it. Thinking about changing my other one just because.
Item Reviewed:Good price and received in a few days!
Item Reviewed:It was very easy to replace as my old wall unit died. Dealing with Lyn was simple and she was very helpful. all and all a great experience and if my other in-floor wall unit stops working I know its no problem going forward.
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