Customer Reviews for nSpire Touch WiFi Programmable Thermostat (White) with Austrian Crystals - Crystal Infinity


118 Reviews
It was not easy to program as we want the heat during the nig

It was not easy to program as we want the heat during the night, not day. The staff tired but said they were unfamiliar with this model. Finally got it done, I think.

Response from WarmlyYours:

Thanks for your review. The thermostats do have some limitations in that the programming cannot cross over from the PM of one day and into the morning of the next day, because they are 2 separate days. If a program is meant to run from 10pm till 6am the following morning, 4 events will have to be used. The first 2 events would be programmed to ON at 12AM and off at 6AM, and the second event to be programmed ON at 10PM, and OFF at 11:45PM. I hope this clarifies how to achieve an overnight schedule.

Item Reviewed:
Dick D. | Harker Heights, TX
February 15, 2021

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Nice product and helpful people

It's a nice option to be able to install heat under a floating floor in a basement and it was a very easy install. Troy was very helpful and knowledgeable and he answered all my questions before my purchase to ensure it was installed correctly with the proper materials.

Item Reviewed:
Chris G. | Salem, IL
February 15, 2021

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Great customer service

We ordered a replacement thermostat that actually got lost in the US mail. We contacted WarmlyYours about non-receipt and they immediately sent a replacement via a ground shipper. It has been installed and works great.

Item Reviewed:
Anonymous | Adams, TN
February 15, 2021

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Heated Hardwood Floor

I remodeled one bedroom, lower level. Installed hardwood floor and installed heating system from WarmlyYours . It works well, feels good when walking on a warm floor. It holds about 77 F. Good product .

Item Reviewed:
Oleg V. | Elk River, MN
February 15, 2021

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Works great. You were helpful to confirm that the thermostat

Works great. You were helpful to confirm that the thermostat would work as a replacement when I ordered it.

Item Reviewed:
Richard N. | Vermilion, OH
February 15, 2021

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Still loving it. I recommend it to friends who are remodeling

Still loving it. I recommend it to friends who are remodeling.

Item Reviewed:
Marybeth L. | Campbell, CA
February 15, 2021

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Temp controller

Recently installed and found the function to be as expected. Will be purchasing another soon

Item Reviewed:
Neil M. | Thayer, MO
February 15, 2021

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Excellent Company

Recently had to replace my my floor warmer thermostat. I contacted WarmlyYours to order a new one. My encounter withe the staff was the best I have ever had dealing with a warranty. Replaces my thermostat with a newer model with a discount. Receiver thermostat in a few days with easy installation instructions. Great people to deal with and an excellent company! Jim K

Item Reviewed:
James K. | Austin, TX
February 15, 2021

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Mom is so happy

Excellent; install guide, cautions, how to videos. Everything works great! My only suggestion would be to flatten the connection and insulation materials at the heating element/cold lead, as this creates a hump and requires a much thicker bed of thin set under the heated floor. My floor had thickness requirements for a door opening radius and drainage.

Item Reviewed:
Marvin B. | Descanso, CA
February 15, 2021

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Works as it should

replaced a faulty controller with this new updated item. works as it should. customer service was quick to respond and helpful

Item Reviewed:
Phillip W. | Chattanooga, TN
February 13, 2021

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Glad I got it

Having the WiFi version makes it very easy to adjust the floor temp before we arrive.

Item Reviewed:
Dan R. | Orleans, ON
January 18, 2021

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Very easy to install and use

I expected it would be more complicated to install but was pleasantly surprised.

Item Reviewed:
Jim R. | Falcon Heights, MN
January 11, 2021

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Seamless process

Original programmable thermostat went bad, replaced with non-programmable. Chat help quickly confirmed change out was easily done. Quick delivery, clear instructions, new thermostat working perfectly.

Item Reviewed:
Mark R. | Grove City, PA
December 19, 2020

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Easy to install

Easy to install and to configure

Item Reviewed:
Artur I. | Laval, QC
December 16, 2020

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No frills thermostat

We needed a replacement thermostat for our heated bathroom floor but did not want or need a programmable model. This model fit the bill. It is very simple but meets our needs perfectly.

Response from WarmlyYours:

Thank you, Gary, for the positive 5-star review. The nTrust model is well suited for folks that want a floor heating thermostat with limited complexity. I have one in my home too. Enjoy your warm floors. Julia Billen (Owner)

Item Reviewed:
Anonymous | Adams, TN
December 07, 2020

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