Customer Reviews for nSpire Touch Programmable Thermostat (White)


486 Reviews
great customer service

Shopped around at big hardware stores but WarmlyYours offered a greater selection and terrific customer service. They were very responsive to questions, and helped me with an exchange when my original purchase was slightly oversized for our sunroom. They were also helpful with my contractor handling questions he had about the installation. The radiant heat in our sunroom floor has made the space so enjoyable during this cool fall season.

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Terry D. | Lake Zurich, IL
October 29, 2022

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Excellent assistance in helping me replace my failed floor th

Excellent assistance in helping me replace my failed floor thermosat.

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David T. | Calgary, AB
October 23, 2022

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Easy

My installer liked the concept and looks forward to working with this in the future. So easy to install!

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Michael B. | Gurnee, IL
October 21, 2022

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I upgrade to this from the non-programmable one, what a diffe

I upgrade to this from the non-programmable one, what a difference. Very intuitive, only had to change the face plate. I really like access to all the modes and it is simple to operate. I would suggest if you are thinking of the non-programmable one, spend the extra buck as you will really appreciate what this can do.

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Don K. | Leetsdale, PA
October 15, 2022

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Good service and the thermostat works great.

Good service and the thermostat works great.

Item Reviewed:
nSpire Touch: Touch Thermostat - Programmable, Class A GFCI, w/Floor Sensor - WHITE

Anonymous | San Francisco, CA
September 25, 2022

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Great product. Easy to quote, easy to order and arrives quick

Great product. Easy to quote, easy to order and arrives quickly. Staff is always helpful. Most important, our customer loves their new heated floor!

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Rick G. | Telford, PA
September 12, 2022

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Excellent service Product delivered quickly and installed e

Excellent service Product delivered quickly and installed easily

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Anonymous | Williamsport, PA
August 20, 2022

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My old controller finally died (12y...but the other one still

My old controller finally died (12y...but the other one still going strong!) Call to WY and they had a new one (at half price) on the way to me the next day. Got it, installed it (a snap), and "Bob's your uncle!"

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David L. | Bainbridge Island, WA
July 10, 2022

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Amazing service

I was going to use a competitor's product, but every place that 'carried' it I also had to order it. Since the tile guy was coming over on a specific date I needed to make sure everything was in place, & based on experience I couldn't trust Lowe's or HD's site when it said it would come in by a Wednesday of the week needed. I called WarmlyYours, they confirmed that they had all the items in inventory & could ship the same day. I texted the bathroom plans and later that day they got back w/ the design and a quote. I ordered it that Friday afternoon, and was shocked that it showed up at my door the next day-Saturday. Everything went as stated. Very nice when facing delays w/ so many of the other items in our project.

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Brad S. | Des Peres, MO
July 11, 2022

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Great customer service

Great customer service

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Peter M. | Oak Ridge, NJ
July 08, 2022

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Easy to install, easy controls, too!

This product is wonderful. It was easy to install, especially with the line monitor, so that you are always sure you haven't broken a line. The controls are intuitive and easy to operate. I'd put this in another room, for sure!

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Laura B. | Madison, NJ
June 13, 2022

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Easy to operate

This is a simple unit and very intuitive. Easy to learn how to use it!

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Laura B. | Brooklyn, NY
June 13, 2022

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Caring staff

They verified my order before I ordered the products so i got what I needed. Speedy delivery as well

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Anonymous | Mt Pleasant, IA
June 02, 2022

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Comfortable and Convenient

Our original WarmlyYours thermostats (~10yrs old) stopped functioning after a thunderstorm power surge. The WarmlyYours staff were very helpful ordering replacements and for installation. The newer models are much simpler to program. We are very happy with the products and the interactions with the company.

Item Reviewed:
Kurt P. | Red Deer, AB
June 02, 2022

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Great service

I’ve been trying to find an easy way to warm up my son’s bedroom above garage, when I came across WarmlyYours. The radiant heating system was designed by WarmlyYours and installed underneath our new carpet. The whole process was great. We couldn’t be happier. It looks and works great. Thank you.

Item Reviewed:
Matt R. | Lake Zurich, IL
May 26, 2022

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Great Product & Service

I wanted to remodel my master bath which already had a WarmlyYours heated floor system installed. Since I was replacing the tile flooring, the old system had to be taken up and a new one installed. Mary was great in helping find the previous layout from the original installation and create the updated layout. Mary and everyone else in Tech Support was incredibly helpful and worked with me and my contractor to get the layout right and installed properly. On top of all that, they gave me a great discount as a previous customer upgrading to a newer system.

Item Reviewed:
Marnie S. | Delaware, OH
May 12, 2022

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Large heater under tile in 3 season room

Put together large under tile heater project with the design help of WarmIy yours the initial installation design with the spacer did not really work because of the long wire runs and the size of the room. When I called their office and explained the installation issue and they offered to send me the Prodeso installation membrane and rushed it right out to me. We completed the installation on time and the customer loves it. They called me for a follow up issue with no heat, worked with their Product Support on the phone at my customers site and determined that the thermostat was not working properly and they rushed me a replacement thermostat that I was able to change and got the system working, my customer was delighted, Great product with great support. Will defiantly us again. Thank you David Baker

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Floor I. | Fairfield, CT
May 12, 2022

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Great customer service

Excellent assistance and customer service. I highly recommend the product and the company.

Item Reviewed:
Lena D. | Pittsburgh, PA
May 02, 2022

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Great service and product

Ordering process was a breeze. Repeated contact from Lynn to answer questions was very helpful. Instructions packed in the product were very thorough. Installation was pretty straight forward. Only (minor) difficulty was getting small wires from the temp sensor into the little screw contacts on the thermostat (could be improved by using solid wires rather than stranded). The programmable thermostat is extremely easy to set up and adjust -- great design.

Item Reviewed:
Ron K. | Cadillac, MI
May 01, 2022

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Programmable Thermostat

I want to thank customer service representative,Justin Riendeau. He helped walk the electrician through every step. I am so pleased with my thermostat.

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Anonymous | Hiram, GA
April 22, 2022

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Easy to install. thermostats look great, Happy Customer !

Easy to install. thermostats look great, Happy Customer !

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Sanctuary S. | Moss Landing, CA
April 20, 2022

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Excellent, as always

We just moved into a 1965 Daylight Ranch near Portland, OR, and the walk-out basement is where my daughter has her bedroom. Since it's on a concrete slab, with a concrete wall on one side, the room was always a bit on the chilly side, and just the slightest bit of dampness in the air. We decided to install the WarmlyYours Environ Flex Roll, as we had done in 2008 back in our home in NY. Back then, it was installed under a travertine tile kitchen floor, and it ended up being a major selling point. The system is easy to install, as there is a layout diagram and complete instructions included. The electricians who came to install the new line and breaker for the floor were so impressed, I believe they are planning a similar installation in their homes. My daughter's bedroom is now cozy and there's no slight dampness anymore. When we remodel the kitchen here, we will absolutely install a WarmlyYours floor heating system.

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Bernadette S. | Beaverton, OR
April 19, 2022

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Wish we did it 15 years ago

Adding the radiant heat to our bathroom floor was the best improvement we have done in out house in years. It changed our late night winter trips to the bathroom. The floor was always freezing and even stepping out of the shower was a shock to the senses. Now its a pleasure to feel the warmth. The customer support is very helpful and thorough which is rare today. I had a condition where the floor would not go above 83 and I assumed there was a problem with the install. I spoke with a rep for a long while about this problem. An hour later i received a call advising me to check if the thermostat was set to laminate flooring instead of tile. It was. Problem solved. I highly recommend WarmlyYours if you are considering radiant flooring.

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Questar W. | Riverhead, NY
April 18, 2022

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Easy to program, works great!

We replaced our old thermostat that would stop working after about 3-4 days then needed a reset with the programmable nSpire Touch Thermostat and are super happy with it. It's super intuitive as to how to program it whereas our old (don't even know the brand) was a huge pain to set up. Thanks WarmlyYours!!!

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Anonymous | Gibsons, BC
April 17, 2022

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I am a contractor and home remodeler I have installed several

I am a contractor and home remodeler I have installed several WarmlyYours mat and have found them user friendly with good instructions and customer service.

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Anonymous | Albrightsville, PA
April 14, 2022

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