Customer Reviews for nSpire Touch Programmable Thermostat (White)
We love our heated floor. We needed a new thermostat, and e
We love our heated floor. We needed a new thermostat, and everyone at WarmlyYours was very helpful. Although we got it installed, it was a little more complicated than before.
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Sent an email to Customer service for a recommendation to rep
Sent an email to Customer service for a recommendation to replace a thermostat for my in floor heat. They responded very quickly with the new model that would work with my system this was installed 15 plus years ago. They even gave me a discount for being a returning customer.
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Repeat customer
Easy install and great customer service. Products are very nice an dmy customers lkve them
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Easier to use and works better than old model.
Easier to use and works better than old model.
Item Reviewed:New thermostat works great. Thanks for all your help.
New thermostat works great. Thanks for all your help.
Item Reviewed:Warm Floor
Troy from WarmlyYours was a pleasure to work with! Additional product arrived with the warm floor for a client, and he was happy to take part of the shipment back, no questions asked. Troy responded quickly and kept me informed for all steps of the order and return process.
Item Reviewed:Always great experience!
Very professional assistance in sales department as well as the Technical Support.
Item Reviewed:works great.
Once i got the unit installed correctly, it works great. I did have issues however. I had to return the first unit as I could not get the front face plate off. The return process was prompt and professional, and the new unit came quicker than expected. Once I got the replacement, it did take me a couple tries to wire it correctly, but once I did get it installed we are very happy. Watch the installation videos!!! If you follow the instructions, you will have no problems.
Item Reviewed:Customer Service Experience was Excellent!
Working with WarmlyYours was a pleasure. I wish every business had their care and expertise. I love their products. It makes me want to renovate another bathroom just so I can work with them again.
Item Reviewed:Perfect Replacement Part
Customer service was so helpful in assisting me to select the right replacement part.
Item Reviewed:Other than finding the right breaker to turn off,
Other than finding the right breaker to turn off, installation was easy.
Item Reviewed:Great service support
I ordered a replacement thermostat and it arrived damaged. I called sales staff back and they sent me a new one next day! I installed the new one in 30 minutes and it works great. Outstanding knowledgeable staff and great service.
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Excellent customer service
Everyone I dealt with at WarmlyYours had excellent customer service skills.
Item Reviewed:Another successful installation!
Once again we have made another customer happy with and grateful for a WarmlyYours heated floor!
Item Reviewed:I'm glad I went with WarmlyYours over Home Depot
I purchased a radiant floor heating system from your company in November. I wanted to reach out to let you know how impressed I was with Pedro Banuelos. My wife and I are real estate investors and this is our 3rd home. It's a duplex that we've been renovating for 18 months so we've dealt with a lot of vendors. I've also served on two HOA boards so have had my fair share of interactions with vendors from those experiences as well. Pedro's customer service stood out from every company we've dealt with. From the moment I engaged with him he was professional, listened, and was extremely knowledgeable about the product line. I was also impressed by his demeanor. He was by no means pushy and truly came across as wanting to be helpful. I definitely appreciate that being in software sales myself, it's not an easy line to walk and he did a great job. At any rate, I just wanted to drop you a line and let you know how impressed I was and I'm glad I went with WY over Home Depot; and truthfully it was all b/c of Pedro! Thanks and happy holidays!
Item Reviewed:quality ,performance and advise are excellent
installed by a handy client with no issues and after 2 months of use the product is proving to be efficient and effective.
Item Reviewed:Very Professional
Couldn’t tell it was refurbished! Works great was easy to install watched your video on line. Was delivered fast installed it a couple weeks after I got it.
Item Reviewed:Mary is the best
I’ve been working with Mary for a number of years. She’s been nothing but helpful patient and caring. As for the product I’ve never had a problem installed many thousands of square feet and will continue using it in the future.
Item Reviewed:Our bathroom is now WARM!
We took the bathroom down to the studs and subfloor and installed WarmlyYours floor coils plus two ceiling panels, plus fresh paint and floor quartz slabs. We are now sandwiched between two layers of warmth, which we really appreciate now that winter is here.
Item Reviewed:Great Customer Service
I worked directly with WarmlyYours service department to order and upgrade my replacement! Saved me 50% or more from what I would have paid a the big box store and shipped the next day! Installation video was very helpful in allowing me to do the install myself!
Item Reviewed:Thermostat Replacement
Thermostat was 12 years old, replaced it at an awesome discount! Very helpful and courteous custom service.
Item Reviewed:Happy customer
Been a happy customer since 2006. Have had to replace thermostats, but no other issues.
Item Reviewed:Happy Customer
Been a happy customer since 2006.
Item Reviewed:Excellent support with planning, purchasing and technical help throughout the project.
I called to get information and spoke to Jennifer. After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.
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