Very prompt assistance. When the design called for a kit that did not appear in the drop down menu on Costco.ca, WY set up to sell and ship me the kit directly. When I later discovered that the uncoupling membrane had different spacing than the design, WY was able to redesign my layout and facilitated my exchange for a longer cable at their warehouse. Install went great. Instructions were very clear. I am now enjoying warm tile flooring in our renovated bathroom.
Item Reviewed:The design plan and instructions were easy to follow.
Item Reviewed:I was a little skeptical about putting electric floor heating in, especially when it said that it is not to be the main heating. Everything was so easy, and we had it installed in two days! The electricity went out one evening, and my renters said it got so cold, and that the floor heating really made a difference. WarmlyYours made ordering easy! Everything we needed was there! Glad we did it through WarmlyYours and not trying to figure it out on our own. Thanks so much!
Thank you for your review Robin. Our heating systems can be used as the main heating system for the room or even the entire home as mine is and I live in Illinois :). Happy to see that your renters were able to stay nice and warm.
Folks, I have to say that the customer service was excellent. Flexibility in the design to answering all my questions made me confident that this purchase was the right one. Thank you,
Item Reviewed:We are very happy with our WarmlyYours heated floor. The WarmlyYours Staff was very easy to work with and helpful! The installation was fairly easy and it works beautifully! Love it!!! We have a heated floor on our main level of the house from another company. It was very expensive, and parts have stopped working. Our new WarmlyYours floor was installed by my husband and works great so far!!! Highly recommend.
Item Reviewed:Love the WarmlyYours systems. The anti fracture mat make for a perfect subfloor and easy customizable install of the heating wire coil and sensors. Definitely my first choice when it comes to heated floors!
Item Reviewed:I bought both a heated towel rack and heated floor from WarmlyYours. I chose WarmlyYours over the competition because of customer service. After a few question Mary understood my needs and within a few hours I had an estimate along with the recommended heated floor plan based on the floorplan I provided. Received everything I ordered within a few days and the contractor told me both were simple to install. Would absolutely purchase from them again in the future.
Item Reviewed:The cable supplied was the perfect length and lined up perfectly with the design.
Item Reviewed:The whole team was great to deal with. Exceptional Technical support and help with installation questions. Product works great and I really like the controller. I am doing another floor and will definitely be back.
Item Reviewed:Using the heating cable with the matt made it very easy to configure the layout and install.
Thank you for the positive review. I'm happy to see that you took advantage of our free smart plan service - always makes the install easier! I look forwarding to doing more business together. - Julia Billen (Owner)
We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.
Item Reviewed:This Heating cable works great! Consistent heat, yet Flexible placements for installation options when used with the Prodeso Membrane
We are happy you like our floor heating and Prodeso membrane combination. It makes installation super fast and flexible as you say!! WarmlyYours - Julia (Owner)
Like ordering exactly what I need!
Item Reviewed:Big surprise, can't cut the heating cable (totally my fault, not reading the specs thoroughly). Will heat larger are than :) .
Item Reviewed:Good value, good product.
Item Reviewed:Great team to work with and delivery was exactly when they said.
Item Reviewed:This is my second time using the WarmlyYours cable system to heat a bathroom floor, and will definitely buy again for future projects.
Item Reviewed:It's not very often we can find an organization that offers superior customer service and a highly functional, economically priced product. WarmlyYours offers all of the above. My rep, Chad, is always there to provide an outstanding level of service helping me with the product and any advice needed - without any pressure. Really great to have a resource like you folks where I know I can return time and again. Thanks!
Item Reviewed:The TempZone Cable electric floor heating was easy to install.
Item Reviewed:Great product and fantastic customer service.
Item Reviewed:Very easy to work with and install the heat exactly where you want it.
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