I installed my WarmlyYours electric heated floor in my kitchen approximately 7 years ago. Approximately 2 years after I installed it the 15 amp thermostat burned out. WarmlyYours promptly provided me with a replacement thermostat at no cost. About 2 years later the second thermostat burned out. WarmlyYours then sent a technical expert to my house to investigate the cause of the problem. The technician used highly sophisticated instruments to diagnosis the problem. The technician determined that the system as originally designed by WarmlyYours required more amps than the 15 amp thermostat could handle. I was offered an option at that time, try a 16 amp thermostat or replace the thermostat with 2 power modules and a master thermostat. I chose to try the 16 amp thermostat. Unfortunately the 16 amp thermostat also burned out in approximately 2 years. When I called WarmlyYours to get a replacement thermostat they agreed to provide me with 2 power modules and a master thermostat at no cost. They even agreed to pay the cost of having an electrician install the new components. Although they made a mistake when they originally designed my system, Warm Yours stood by its product long after its Warranty expired. They are a fantastic company to deal with and I highly recommend them to anyone in need of an electric heated floor
Item Reviewed:Very helpful telephone staff and fast shipping. I am pleased with the product and service.
Item Reviewed:- relatively easy to program and use - lots of functionality (time, temperature, etc)
Item Reviewed:Easy to install and use.
Item Reviewed:Works great and looks great
Item Reviewed:customer service was excellent.
Item Reviewed:We like the features of the SmartStat - it was well worth the extra cost.
Item Reviewed:I have 5 heated areas and these thermostats are easy to use and have worked perfectly from day one.
Item Reviewed:Looks nice in any room
Item Reviewed:Love this system. It was easy for the tile guy to install and feels great on the feet.
Item Reviewed:No problems
Item Reviewed:Instructions were poorly written. Live customer support was no help.
Item Reviewed:Great quality product. Easy to program. Very nice looking on wall.
Item Reviewed:Instlled in my son's bathroom. He just loves it.
Item Reviewed:These units put heat where you need it - they complete zone heating. No need to heat whole house! Saves money. Excellent!
Item Reviewed:I updated my kitchen/porch with a new floor and heating. This is my second heated floor (bathroom is other). Great, easy to do. Really enjoy the floors everyday. Would recommend the product to anyone who wants to warm up a floor and make it enjoyable.
Item Reviewed:Replacement for old thermostat. Works great and seems to have a better GFCI than the previous version. Very happy with product.
Item Reviewed:Functions as advertised. Items were shipped promptly and arrived in great condition. Tech support was excellent.
Wyck, we're so glad the whole process was simple and easy for you! Thank you for reviewing!
Excellent system! Couldn't be happier!
Thank you, Thomas!
Excellent system, couldn't be happier!!
Item Reviewed:Great looks, easy to program. The only option missing is a battery back-up that will save settings in a power outage.
Item Reviewed:Good reliable unit, never had a problem. Directions must be followed correctly for it to work properly. Unit offers options for temp setting that my clients enjoy. I prefer to use this thermostat verses any other product.
Item Reviewed:Great product
Item Reviewed:This thermostat is very attractive and more intuitive that previous versions we've purchased. As we are using it to control the temperature of concrete kitchen counter tops, having the right aesthetic was very important to us. It looks beautiful and functions perfectly.
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