I installed my WarmlyYours electric heated floor in my kitchen approximately 7 years ago. Approximately 2 years after I installed it the 15 amp thermostat burned out. WarmlyYours promptly provided me with a replacement thermostat at no cost. About 2 years later the second thermostat burned out. WarmlyYours then sent a technical expert to my house to investigate the cause of the problem. The technician used highly sophisticated instruments to diagnosis the problem. The technician determined that the system as originally designed by WarmlyYours required more amps than the 15 amp thermostat could handle. I was offered an option at that time, try a 16 amp thermostat or replace the thermostat with 2 power modules and a master thermostat. I chose to try the 16 amp thermostat. Unfortunately the 16 amp thermostat also burned out in approximately 2 years. When I called WarmlyYours to get a replacement thermostat they agreed to provide me with 2 power modules and a master thermostat at no cost. They even agreed to pay the cost of having an electrician install the new components. Although they made a mistake when they originally designed my system, Warm Yours stood by its product long after its Warranty expired. They are a fantastic company to deal with and I highly recommend them to anyone in need of an electric heated floor
Item Reviewed: