Thermostats and Power Relays Reviews
Simple and easy to use.Good look.
Simple and easy to use.Good look.
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Works great. Replaced a unit that died.
Works great. Replaced a unit that died.
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Great product and service.
I love my WarmlyYours floor. They offer excellent customer service. They say “any time” customer service, but they don’t have live people just waiting for your phone call, but in a matter of minutes, they will get back to you with an answer. The online chat was very helpful. Everything was just as described and the mesh heating mat was easy to install. The instructions were clear and the online videos were very helpful. Thank you Kerilyn for a great experience.
Thank you for your review. We have people standing by 24/7 to answer your calls. After-hours calls can take a little longer to answer since we are on our cell phones at home, but we are here to help anytime. - Julia Billen (Owner)
Component replacement
We installed your flooring back in 5/2012 and recently a power module went out. Contacted your company and the whole process was so easy with your staff. They provided technical support, still had records of our purchasing your heated flooring system, and placing the order for the correct part was easy. Received the part in two days and we are back to nice warm flooring. All persons I interacted with were courteous, knowledgeable just a pleasure to work with. Your staff could provide lessons to others on how to respond to customers.
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A little pricey BUT worth it.
You can do a lot with this that they dont show you. It really is well designed and simple to use.
Item Reviewed:Excellent experience and product
Customer service always is exceptional.
Item Reviewed:Troy Barton Scores High!
I've been dealing with Troy for about 5 years now and he always has my back. What a pro.
Item Reviewed:My client loves the have a nice warm kitchen every morning they woke up to get their coffee.
Great customer service
Item Reviewed:Awesome company with great products
I recently replaced a failed floor heating thermostat with the nHance programmable thermostat. Very easy to install and worked great on and after the initial power up. In service, the control is extremely intuitive and easy to use. Love it.
Item Reviewed:Works great
We install this system often via our remodeling company and installation and function has always been on-par with expectations. No failures or faulty systems to date, easy to install and work around all the items in a bathroom. Will continue to purchase this mat system going forward
Item Reviewed:DYI approved
The heating mats were designed well for me to easily layout. I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.
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Excellent Service
The sales team, particularly Lyn was very knowledgeable and helpful. They were able to advise and offered to help install via zoom if necessary. I would highly recommend them!
Item Reviewed:Warmly Yours A+++++
Should have sent this much sooner. The name WarmlyYour is so appropriate. The entire team was extremely helpful to a total novice in identifying and solving the problem of a cold floor. I appreciate your courtesy, patience and follow up in getting my WarmlyYours floor warm again.
Item Reviewed:This really works well
My wife and I will be moved in the house we noticed an old model of this floor heater wasn’t working. It was easy to install this new unit and every morning we go in and it’s 38° out it’s nice to have a floor that’s 80° on your cold feet! It’s really a cool unit to have!
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So quick and easy
The old thermostat went out on a Wednesday morning. I went online and found the item and its website. I called, spoke with a very knowledgeable person, ordered the unit. It was in my hands the next day. There were questions about how to replace the unit myself. Those questions were answered completely with reference to the website for any simple questions. There was a followup call from WarmlyYours about how it went. They even programmed the unit the exact same way the old unit was. It was perhaps the most perfect purchase I have ever made. It has worked flawlessly. Thanks.
Item Reviewed:Easy
My new replacement thermostat was easy to install, easy to program and it works great! Highly recommended! The customer service was also excellent!
Item Reviewed:Very easy to order and install. Company answered all my questions
Great experience working with WarmlyYours. I had some special requirements due to the size and layout of the room but WarmlyYours came up with a solution that worked perfectly. Just installed the two mats and between the instructions that come with the product, and the excellent videos, it could not have gone in more smoothly. Highly recommended.
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Fast, reliable and extremely helpful
Pedro is honestly one of the best sales people that I have ever had the pleasure of working with. He is available every single time I have needed help, and he is always happy to take care of any changes in my designs. I will only use Pedro and WarmlyYours for my bathroom projects. Thanks!
Item Reviewed:Warmly Yours keeping our feet warm in the cold of winter
The company has been absolutely a pleasure to work with. Faced with a non functioning thermostat, and looking at a costly replacement WarmlyYours in a creative way was able to assist us with the purchase of a new more efficient thermostat. This company cares WOW! Thanks WarmlyYours!
Item Reviewed:Shipping issues
I ordered this product and quickly received shipment of not one but 2 heated panels both were white glass and the plug in versions problem was I ordered ONE mirror hardwired version, It took many calls texts and emails to get sorted out and after 4 weeks I finally got another shipment This time it was a mirror but it WAS NOT a hardwired version, After consulting my electrician and WarmlyYours tech support I decided to keep it and cut off the plug to wire it directly, Throughout this somewhat frustrating transaction the salesman Troy Barton was extremly helpful prompt and pleasant to deal with. The problems with wrong product shipment were elsewhere in the supply chain. Mirror is not installed yet but seems very well made.
Shawn, we apologize for the original shipment issue. Our current version of Ember panels are dual connection, meaning they can be used “as is” to plug into a standard 120 VAC outlet or they can be modified by a licensed electrician to have a hardwired 120 VAC electrical connection.
Works Great! Some Installation Issues.
I bought this thermostat because it was the only one I could find where I could program in my pre-existing non-standard 5k ohm floor sensor resistance. The price was 3x that of a good and capable Honeywell unit, but I needed one to work with my sensor. Installation was somewhat difficult as it is designed to have the stiff solid copper wires from the house attached directly to the thermostat. Other brands have flexible twisted wire leads attached to the T-stat that are then "wire nutted" to the house leads. As the module on the back of the Tstat is nearly as tall as the opening in the electric box, wires could not be inserted into the ends of the Tstat as I believe it was designed for. I had to take the snap-on cover off the back and run the leads to the terminals in the other direction. Cover could not then be reattached (not really an issue). Again, due to the size of the module I had to drill a hole for the sensor wire as the existing hole routed the senor wire over the metal edge of the electric box. In my case, my original Tstat was installed in a double wide box, so that was good. I don't think it would have been possible to install this Tstat in a single wide box. With all that behind me, the unit is working well and I am happy with it.
The other brands' flexible wire connections actually fill the box with unneeded wire. Most wall-mounted line voltage devices, like light switches, use the same type of screw connections. This results in less wiring in the box and less space taken up by wirenuts. This leads to cooler temperatures inside the wall box. These devices are designed by the manufacturer to fit into a single space box. The snap-on connector in the back is designed to be removed during the wire attachment and then re-installed when done. This is shown on our video showing how to replace the old unit with the new. This device may not fit as well in a very shallow single gang box, but then again, it is designed to fit into a normal or deep single gang box.
Easy installation and floor is toasty warm!!!
Easy installation and floor is toasty warm!!!
Item Reviewed:Very happy
I was very happy with my new switch. Your teck support was very good.
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