Very professional assistance in sales department as well as the Technical Support.
Item Reviewed:Once again we have made another customer happy with and grateful for a WarmlyYours heated floor!
Item Reviewed:I purchased a radiant floor heating system from your company in November. I wanted to reach out to let you know how impressed I was with Pedro Banuelos. My wife and I are real estate investors and this is our 3rd home. It's a duplex that we've been renovating for 18 months so we've dealt with a lot of vendors. I've also served on two HOA boards so have had my fair share of interactions with vendors from those experiences as well. Pedro's customer service stood out from every company we've dealt with. From the moment I engaged with him he was professional, listened, and was extremely knowledgeable about the product line. I was also impressed by his demeanor. He was by no means pushy and truly came across as wanting to be helpful. I definitely appreciate that being in software sales myself, it's not an easy line to walk and he did a great job. At any rate, I just wanted to drop you a line and let you know how impressed I was and I'm glad I went with WY over Home Depot; and truthfully it was all b/c of Pedro! Thanks and happy holidays!
Item Reviewed:installed by a handy client with no issues and after 2 months of use the product is proving to be efficient and effective.
Item Reviewed:I’ve been working with Mary for a number of years. She’s been nothing but helpful patient and caring. As for the product I’ve never had a problem installed many thousands of square feet and will continue using it in the future.
Item Reviewed:The system works as expected and was a lot easier to install under tile than was thought.
Item Reviewed:We took the bathroom down to the studs and subfloor and installed WarmlyYours floor coils plus two ceiling panels, plus fresh paint and floor quartz slabs. We are now sandwiched between two layers of warmth, which we really appreciate now that winter is here.
Item Reviewed:We installed heating cables in a kitchen, dining room, and hallway spanning around 1000 square feet. We didn't have complete layout information from your client, but you managed to complete the installation successfully with an additional roll of heating cable. It's great to hear that Jenn, the service representative, provided excellent technical support and offered a competitive price for the project. Well done!
Item Reviewed:I called to get information and spoke to Jennifer. After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.
Item Reviewed:I installed a WarmlyYours floor during a bathroom remodel. It has absolutely ruined every other floor in my house. As soon as I step out of the comfort of my WarmlyYours heated floor in my bathroom, I am left with cold feet and overwhelming sense that I need to get heated floors for every square inch of my house. It is beyond me how I have gone so long without a heated floor. In all seriousness, this was a great product with even better support. The ordering process was simple and I really appreciated having a custom plan for my project. Looking forward to buying again and warming up the rest of my floors.
Item Reviewed:After 2 previous orders through Amazon Both orders were shipped the wrong size I had to call WarmlyYours directly to get the correct size shipped to me.
Item Reviewed:Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!
Item Reviewed:Warmly staff was very helpful in selecting the correct items to purchase for my project. The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks
Item Reviewed:Our new bathroom floor is warm and comfortable. The installation went smoothly and the instructions were spot on.
Item Reviewed:Been using WarmlyYours for many years Great service and support would never change
Item Reviewed:Great product, great service and great customer support
Item Reviewed:It is great when you have a company that will stand behind their products. They will take time to make sure that you are 100% happy with your purchase
Item Reviewed:Mary was extremely helpful and guided me to all the products I would need. Great service and great products!
Item Reviewed:I purchased 2 heated flooring kits for a double bathroom renovation. I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.
Item Reviewed:I enjoy heated floors so much. This is perfect in my small bathroom. Makes for warm feet in the middle of the night, early morning.
Item Reviewed:All departments are great to work with and if you have a technical question, you will get a live person on the weekends, which is amazing nowadays! Can't say enough good things about the process from estimates, heating questions and technical support.
Item Reviewed:Customer is super happy with it and the install went flawlessly. Great coverage and no cold spots. With the curb less shower pan the floor is warm everywhere. :)
Item Reviewed:The team at WarmlyYours is amazing. They are responsive, helpful and professional. The engineered plans are very useful as well and the prices reasonable. We would definitely use them for our next heated floor project.
Item Reviewed:Great customer service and support from Jenn. Knowledgeable understanding, and patient.
Item Reviewed:I delivered the heat mat drawings to the warehouse by mistake and your employee at that location went out of his way to help me get my order placed. My order was filled in record time and my customer was thrilled. Thank You!
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