Customer Reviews for TempZone™ Floor Heating Cable 120V, (3.7W/ft.), 340 ft., 10.5A
Excellent customer service, very fair pricing and nice system
I was very hesitant at first to use this system because of past problems with other electric floor heat systems. But my sales rep Mary was exceptionally helpful and accessible by phone and email. She guided me and answered all my questions efficiently. She also helped me redesign the wiring layout quickly and effectively due to some changes in our layout. I'm very happy with this system and will definitely use the WarmlyYours Floor system again on my next project.
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Excellent customer service
I was browsing product as I had wire but wasn't sure if I had everything, I received a call from Troy asking me if I needed some help. I was amazed that he called, i needed help but was afraid to speak with a rep in case they wanted to upsell me. My cable was too long, he offered me a huge discount seeing as I had purchased the wrong size ( from Costco not direct) . I ordered and picked it up the next day, i have never had a vendor call me to see if everything was OK and then provide a discount for something that I messed up. I have installed WarmlyYours in 3 of my rooms, cant see me switching to another vendor..
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Heated master bath floor
Great experience from designing it to receiving the materials. Installation wasn't all that difficult but some of the directions were a little confusing. Overall the floor is warm and wonderful!!
Item Reviewed:floor cable easy to use
simple and fault free design
Item Reviewed:WarmlyYours is the recommended flagship for customer service
There are so many companies who do OK for customer service, but WarmlyYours goes above and beyond the traditional found today. Their products are great and customizable, warranty very honourable, shipping has many options for price and speed. Been my "go to" floor heating company for 4+ years
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A Fantastic Company to deal with!
I ordered the TempZone Cable package. The sales representatives name was Troy. He answered all my questions prior to placing the order and even suggested additional install advice. The complete packaged arrived with 2 days. No parts were missing or damaged. Installation was a breeze. I consider myself a somewhat handy man and found the install instructions to be 100% beneficial and easy to follow. The heated floor package was to be installed in my ensuite washroom which would then be covered with self leveler followed with ceramic flooring. Though there is a ¾ inch transition from the bedroom to the washroom, we had carpet installed in the bedroom and so the transition from each room is hardly noticeable. Both my wife and I are enjoying the heated ensuite. I would certainly recommend this product and company.
Item Reviewed:Works perfectly
Finished the installation yesterday with nSpire Touch Thermostat and TempZone Cable. These are quality products, documentation is extremely well done and people at WarmlyYours are there to help. I am very satisfied with this purchase, will use again in the future and I definitely recommend it.
Item Reviewed:Troy Barton Scores High!
I've been dealing with Troy for about 5 years now and he always has my back. What a pro.
Item Reviewed:Prompt and Professional Service!
as always, prompt professional service! thanks!
Item Reviewed:Excellent customer service
I worked with Jenn West and she is extremely professional. From start to finish, she makes the whole process simple and easy. The product is great to work with and if you ever have questions, customer support is great as well. Highly recommend.
Item Reviewed:fantastic product
high quality items, simple to install on many floors and prelaid mats like ditra.
Item Reviewed:top quality products and service
Been using WarmlyYours products as an electrical contractor in Ontario for many years and have been 100% confident in all of their items being well packed, shipped fast, and high quality. I have never had one trouble or customer complaint.
Item Reviewed:Excelent, as always!
We've been using WarmlyYours products exclusively for all of our bathroom renovating projects. Superb customer service! Quick and always on-time shipping. Easy accessible tech support. Thank you team "WarmlyYours"!
Item Reviewed:Kitchen project
I'm couldn't be more pleased. From the very first email to the end product, customer service is top rate. Installation was a breeze.
Item Reviewed:Went Smoothly
warm floor went in on May 1st and went smoothly. The inspection passed--- seems to be working well. Thanks for the follow up.
Item Reviewed:Troy was a great
Troy was a great contact for getting my order sorted. Easy install. Love the product.
Item Reviewed:Seamless process, Install and Support
As a remodeling contractor, we’ve been using WarmlyYours for years. The sales and specification process is smooth and fast, installation is a snap and it’s reassuring to know that the support team is there should you need it.
Item Reviewed:Pedro was a great help - design turn around was quick and ver
Pedro was a great help - design turn around was quick and very detailed. Thank you.
Item Reviewed:Mary is extremely knowledgeable
Mary is extremely knowledgeable & helpful with selecting the correct product. Purchase transaction was as smooth as possible.
Item Reviewed:Second purchase of in-floor heating from WarmlyYours
This is the second purchase of in-floor heating from WarmlyYours we've made over the last four years and we are extremely pleased with the results. We live in a cold climate but like to keep warm. And thanks to this heating system, we do! Customer service has also been outstanding. Thank you!
Item Reviewed:Cantrell Construction - California Central Coast Builder
As normal, Pedro and staff we're A+ to work with. I'm very appreciative of their attentive service...
Item Reviewed:WarmlyYours was great to deal with.
The folks at WarmlyYours were great to deal with. I gave them the floorplan of my bathroom and they helped me design the floor heating. We even went through several revisions. The bathroom floor heat is great. I also purchased a heated towel bar from them (one of those things you don't think you need.....trust me you do want one :) ). Special shout out to Benjamin Kane....he was great to work with.
Item Reviewed:Great product / price and support.
Two minor issues: 1 -- The screwdriver that comes with the squealer is flat, the screws are Phillips. 2-- The layout of the cable was off by 20 feet. not a big issue as I was able to cover the entire area after back laying the cable.
Dear Lloyd, Thank you for your review. The screws used in the Circuit Check are a combination phillips and flat head screw. The flat head actually gets a better grip of the screw. Because of the design of the terminal assembly, the flat head screwdriver will not slip off the screw head. That's why the flathead screwdriver is supplied. The cable layout is designed by our design team in Computer-Aided Software, most of the time the discrepancies in cable layout are caused by slightly incorrect measurements provided to us, which subsequently will cause the amount of given cable to be too short/too long for the area.
Easy to use
The prodeso mat and wire kit is a great value! The instructions are thorough and the product is easy to install, even for beginners. Highly recommend.
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