Customer Reviews

Fantastic product

Fantastic product, although contractors don't have a lot of experience with it here - I'm in So. CA. Installation went smoothly due to the detailed plans and instructions provided. I laid the elements myself and even did some minor floor plan changes while the electrician and tile layer did the rest. I'm only an average DIYer. This winter mornings and evenings were greeted by warm tile floors that I could gladly stand on in my bare feet.

Item Reviewed:
Ed W. | Los Angeles, CA
March 20, 2011

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No Complaints

Unit looks and operates good - no complaints.

Item Reviewed:
Towel Warmer Infinity Plug-in

Rick G. | Blaine, WA
March 14, 2011

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I am so glad I bought the driveway heated mats.

I am so glad I bought the driveway heated mats. They worked great all winter. I couldn't be happier. Well worth the investment.

Item Reviewed:
Elaine O. | Falls Church, VA
March 14, 2011

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I suggest WarmlyYours

Your product is very easy to install. As a professional tile setter and remodeling contractor I have the opportunity to influence the decision making process to many of my homeowners/clients. I will suggest installation of WarmlyYours whenever I am asked for a referral.

Item Reviewed:
Phil G. | Gilberts, IL
March 12, 2011

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It really helps keep my den cozy.

It really helps keep my den cozy. This room used to be the coldest, draftiest, room in the house.

Item Reviewed:
Virginia H. | Dothan, AL
March 12, 2011

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Class act

I want to thank Mary and WarmlyYours for making our first purchase of heated flooring products a complete success. A class act all the way, from web page to finish product. I applaud your professional and courteous attitude. You definitely have a good thing going. Keep up the good work and I look forward to working with you guys again.

Item Reviewed:
Cork Insulating Underlayment (24″ x 36″ x 6mm)

Fowler I. | Muskogee, OK
March 09, 2011

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I Really Like This Towel Warmer

I really like this towel warmer. It is really great to get out of the shower to a hot towel and to a towel never more smelling of mildew. The timer is easy to set up, and bypass if I get "out of sync" with when the towel warmer timer normally turns it on. I will offer that the installation instructions are ok but could be greatly improved for the novice installer. It worked fine for me, but I studied the whole thing and the warmer a long time before I started. There are limited "degrees of freedom" in the adjustment range you have when you connect it to the electrical box. Therefore, the placement of the box controls everything else. I temporarily mounted the warmer to the box with the plate and grommet installed on the warmer, then with a level I held it to the wall, plumbed it, then marked the locations where the four standoffs hit the wall. Then I removed the warmer from the box, then installed the anchors for the four standoffs. I suggsst that this kind of installation tip should be added to your installation instructions. It might help with customer satisfaction.

Item Reviewed:
Towel Warmer Infinity Plug-in

Gene S. | Anchorage, AK
March 02, 2011

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I am enjoying this product immensely. My warmly yours floor i

I am enjoying this product immensely. My WarmlyYours floor is keeping all areas of the floor at a perfectly comfortable level for bare feet.

Item Reviewed:
Comfort Regulator GFCI Dual Voltage

Ellen E. | Baltimore, MD
February 21, 2011

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We've had a brutal winter so far and I am very happy with the

We've had a brutal winter so far and I am very happy with the heat trak. After clearing the doorstep, I moved the trak to another entrance that had 3 feet of drifted snow. I simply placed the trak on top of the snow and it gradually sank to the ground in a cleared path, 2X5 feet. Too bad I didn't take a picture at the time. It would have made a great ad for your company.

Item Reviewed:
HeatTrak Walkway Heater 24in x 5ft 120v

Brenda H. | Staten Island, NY
February 20, 2011

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Thanks for a great product

The warming system has been great, especially given the winter we are having. Service was awesome! Thanks for a great product.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Jim S. | Huron, OH
February 06, 2011

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Love the product. Installation is a breeze. Thanks

Love the product. Installation is a breeze. Thanks

Item Reviewed:
Dan M. | Wilmington, Delaware
January 28, 2011

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This controller is much better than the original design

This controller is much better than the original design and keeps our floor at the temperature we want.

Item Reviewed:
Thermostat EasyStat™ Non Programmable 120V with GFCI 5mA

Greg F. | BLOOMINGTON, MN
January 22, 2011

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These thermostats are fantastic.

These thermostats are fantastic. Not sure why they are sent set for Celsius instead of Fahrenheit, but that's easy to fix. The electricians that install them don't make the change, so it requires taking apart and making the change. Seems most people in the US would want Fahrenheit settings, why not have them sent out with this setting?

Response from WarmlyYours:

Thank you John for bring this to our attention. We have contacted the manufacturer of the control - Honeywell - and have asked them to correct this. - Julia Billen - President, WarmlyYours

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

John G. | BALDWIN, NY
January 22, 2011

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The circuit check devices are inferior quality.

The circuit check devices are inferior quality. I can't remember the last time I used one that did not create aggravation. As simple as they are if they fall apart or require repairs...It's aggravating. This opinion is coming from 3 different installers. This is the weakest link with the entire installation.

Response from WarmlyYours:

Thank you for the input John. I have asked our Engineering Supervisor - Scott - to contact you to understand the "break down". We appreciate your help in making us better! - Julia Billen, President

Item Reviewed:
John G. | BALDWIN, NY
January 22, 2011

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Installed on a concrete floored area previously an outside po

Installed on a concrete floored area previously an outside porch, now enclosed with walls and windows to become inside space. No heat source and one non-insulated stone wall, very chilly on cold days. Installed between carpet pad and new carpet with wall thermostat. Works great, I set the thermostat at 70 and it holds the room temperature there.

Item Reviewed:
Environ™ Easy Mat 120V 5′ x 10′, 50 sq.ft. - 4.9A

William C. | Cincinnati, OH
January 21, 2011

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Most appreciated

It all worked well. Most importantly, the efforts of your staff to help solve the problem were most appreciated. Knowledgable staff/salesmen (not order takers) are where it's at...

Item Reviewed:
Rick D. | Anchorage, AK
January 20, 2011

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Thank You

All materials that were ordered came in as promised on time. There was a problem with a component that would read like a short - after the tile was installed. We contacted the tech dept at WarmlyYours and were directed step by step to trouble shoot the problem and determined that it was a faulty thermostat. A replacement was promptly sent and installed. And now we once again have a happy customer (and contractor). Thank You for your quick and efficient response to helping solve this problem.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Thaddeus V. | LANSING, MI
January 20, 2011

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Easy to install and use.

Easy to install and use. Does everything you could possibly need it to do.

Item Reviewed:
Valerie B. | Pittsgrove, NJ
January 20, 2011

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I love my heated driveway mats!!!!! They work so easily -aut

I love my heated driveway mats!!!!! They work so easily -auto on/off. The electrician had no problem with his part of the installation. I highly recommend the product. The purchase was easy too. The availability of the tech team 24/7 was a big help! I'm telling all my friends to get them when they install a new concrete driveway!

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Elaine O. | Falls Church, VA
January 19, 2011

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Towels Heat Evenly, So Worth the Money

I have owned alot of cheap towel warmers before and none heated evenly like this one does. It looks so elegant looking and goes with any decor in the bathroom. Setup was so easy and had it up on the wall in no time. The only thing I didn't like is no instructions of how long to heat up for so I wouldn't cook my towels but its all good about a hour and they were toasty warm right out of the shower. These are so worth the money and the company is so nice to work with.

Item Reviewed:
Towel Warmer Infinity Hardwired

Danyale N. | Warsaw, NC
December 27, 2010

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Confidence to proceed

So much can go wrong during the install and my install was very drawn out with times when the heating circuits were exposed and in peril of being damaged. The circuit checkers allowed us the confidence to proceed with a project confidently with 1000s of dollars of tile and finish work to be performed after the heating element install, before the system could be given the ultimate installed test. Nice touch and I could not imagine the anguish that these devices could save a contractor or homeowner. Thankfully we enjoyed a textbook install but knowing of the existence of a problem the instant it occurs is a priceless feature.

Item Reviewed:
Fred D. | Macon, GA
December 18, 2010

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Very satisfied.

Very satisfied. High quality, plenum rated, Teflon sheathed resistance wire AND power supply leads. We are sure that this nearly indestructibly constructed product will provide comfort for years and years.

Item Reviewed:
Fred D. | Macon, Ga
December 18, 2010

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Great Product

Great product, great product support. Easy to install. The only heated floor system I use.

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Stewart't I. | Bolingbrook, ILLINOIS
December 18, 2010

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Make Great Toys for Grandkids!

Like the noise these things make, like a Star Trek weapon. Seems a shame that they are only useful for a few seconds while checking the mat. I've collected quite a few from multiple installations and give them to my grandkids to play with.

Item Reviewed:
Brian F. | SAN BRUNO, CA
December 16, 2010

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